Customer Reviews for Interlachen Self Storage
(Distribuidor de U-Haul del vecindario)

298 comentarios

868 SR 20   Interlachen, FL 32148

(386) 684-1762

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 5 p. m.
  • Vie.: 10 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(386) 684-1762

868 SR 20
Interlachen, FL 32148

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 9 a. m. - 5 p. m.
  • Vie.: 10 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

6' x 12' cargo trailers need to have drop post to unhook/hook up. The trailer is too heavy to lift to place hitch on ball of truck. Very unhandy for one person to hook up/unhook.

Jacqueline D. 
Clasificación:
5.0

Jolene is the personification of professionalism's and customers service... I would give her 10 stars if possible...I have used her services on 3 different occasions. She is what all customer service companies should strive to attain!

Lynn D. 
Clasificación:
5.0

Joline was great..

Irwin S. 
Clasificación:
5.0

Staff was nice and courteous

james D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen B. 
Clasificación:
4.0

Jolene was an angel. She was so patient, helpful, and kind, I don't know what I would have done without her.

Lynn H. 
Clasificación:
5.0

Rented here several times Jolene is experienced and helpful

John F. 
Clasificación:
5.0

BETTER price than others I have tried DEALING with some reason price DEALING in some location extra high prices

Neoma H. 
Clasificación:
5.0

Keep servicing people that need your service. Thank you U-Haul associates!!!!

Michele H. 
Clasificación:
5.0

Very nice and helpful. Have used them 3 or 4 times now. Always great service.

WESLEY T. 
Clasificación:
2.0

Rented a pickup truck and a trailer and they didn't have a hitch or a ball for the trailer so I had to supply the hitch and ball! I called the 800 number and they would not help me, I told them that customer Service was terrible and they agreed but did nothing to help me just told me to and buy a hitch and and a ball! Wow I will not use U-Haul again unless I absolutely need to!

FRANK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer F. 
Clasificación:
5.0

Very polite staff. Had everything ready and made it simple to drop off. Great experience.

Steven B. 
Clasificación:
5.0

Very nice customer service. Very helpful.

WESLEY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry P. 
Clasificación:
5.0

Thank you for the professional service and staff was extremely helpful!!

BARNEY B. 
Clasificación:
1.0

Myself and friends have rented from Uhaul many times in many different places all over the country however, this was a Nightmare of an experience for me this time. Due to late pickup and costing me a $300.00 deposit on a van I was to purchase, the late pickup by an hour and a half cost me my deposit money ($300.00) due to it. Uhaul corporate themselves added to this Horrible experience by telling me I could rent one to go back 437 miles from Pompano Beach Fla to Palatka Fla for $789.xx. It was supposed to cost me $177.xx to take this vehicle south for my trip at that price. The truck was Filthy, the truck had been smoked in before I got in it, maybe marijuana. The USB charger was pushed so far back in the dash I couldn't get my charger cord into it. I had to stop at walmart and buy a 12 volt charger costing me $12.00 for a decent one. Then I had to stop and fill the gas tank, then I had to stop and stabilize items in the back of the uhaul that weren't even mine, being disabled and I walk with a cane I had a great time doing that! I had no choice but to stop again and purchase air fresheners to cover the smoke smell the best I could because it was about to choke me out. I guess I was either supposed to buy a lock for the uhaul things to not get stolen or sleep in the truck to make sure they didn't get stolen (Which I slept on the seat to save your stuff because I was not going to buy something like that for uhauls employee mess no way) The second night I said the heck with it and got a motel and said the heck with UHauls items in the back. Overall, it was the most Horrible experience I've had in my whole life of 56 years with ANY business. I will never rent from Uhaul ever again due to what corporate said to me when they seemed to have overlooked what actually happened. And let me top it off with, the fellow at this number 3522834265 one of uhauls managers who came to the pickup site TOLD me, I would receive this one way for $99.xx and not the $177.xx pricing due to this uhaul made mess. Well, I was charged the $177.xx in the end so it was a big lie what he told me. I think his name was Jason. I dropped the truck at the wrong place by mistake and I'm not sorry for doing that now, when you called me to tell me but when I dropped it off it was a mistake. You can try to bill me but I'm a little smarter then your company and changed all my billing info so good luck with that. And and to finish things off, Uhaul had me so messed up in my head I forgot and only had to put a 1/6 of a tank of gas back in it but I put $67.00 worth of gas back in, Use it wisely you won't be seeing my $$ again.

DAVID B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

Nothing can be improved, everything was as it needed to be

Robin H. 
Clasificación:
5.0

the truck was not cleaned after the last person who rented it

Gail H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie C. 
Clasificación:
5.0

Jolene was very courteous and helpful. She didn't have a 15' truck available at her location, so she gave us a 20' truck at the 15' price. I really appreciated that!

Robert L. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer S. 
Clasificación:
1.0

Personal wasn't there even during work hours. Had to leave truck outside of the gate. Unprofessional !!!

Yolanda R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN W. 
Clasificación:
5.0

Great company near or far very professional and timely ! Always respectful always clean and ready ! No stress no hassle ! My go to truck rental company hands down best there is !!! Ten Stars !!!

Della D. 
Clasificación:
5.0

We have used this location many times to rent moving trucks and trailers and we have always been 100% satisfied!

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbra H. 
Clasificación:
3.0

Make sure the back of uhaul truck doesn't have roaches I had to bomb truck and bomb my bre home for roaches sad

Veronica M. 
Clasificación:
5.0

Friendly and a good experience at this location

percival S. 
Clasificación:
5.0

Excellent service to young lady at front desk

GARY K. 
Clasificación:
5.0

Great and friendly service!

Jonathan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer S. 
Clasificación:
5.0

No comments

Mary W. 
Clasificación:
5.0

I can't think of anything at all that needs improvements. I have always been treated more than fair everytime i rent from this location. The owner and employer are the best..kuddos to them

cathy N. 
Clasificación:
5.0

I can't think of a thing that needs improvements. Everything is always way beyond expected and the customer service is supreme. I highly recomend this location

cathy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe W. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONNIE S. 
Clasificación:
3.0

We were given no instruction on how to hook up trailer.

kelsy C. 
Clasificación:
5.0

Very friendly and easy to work with

MARVIN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda D. 
Clasificación:
5.0

Excellent...

Irwin S. 
Clasificación:
5.0

Was waiting for me, addressed me by name, handled paper work quickly. Wish more places had a pull through spot to drop trailers trying to back a trailer in a tight spot is a pain.

Thomas G. 
Clasificación:
5.0

Very nice drop off location very clean very professional

MARVIN F. 
Clasificación:
5.0

Nada

Tamara K. 
Clasificación:
5.0

N/C

Dorothy K. 
Clasificación:
5.0

This was the second one we went to Sat the first the person was not helpful and I said we were needing it for one day but he charged us for two. I was so happy to find this place the person was so helpful and friendly and she greeted us with a smile. I would use this one again.

Thomas F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Nancy P. 
Clasificación:
5.0

Jolene, the manager, closed out my contract. She was very knowledgeable and has excellent customer service skills. Because of her service, if I ever need a storage unit; or a truck rental again, I will return to this location.

Dorothy K. 
Clasificación:
5.0

They do it right. Thx

Michael B. 
Clasificación:
5.0

great place

David Y. 
Clasificación:
5.0

location was closed at drop off.

Iris C. 
Clasificación:
5.0

There was no rear view mirror so NO backup camera. NOT GOOD.

Kathleen S. 
Clasificación:
5.0

Very good

Antonio C. 
Clasificación:
5.0

Everthing was great and customerservice was excellent Thank You Darlene

Darlene S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary M. 
Clasificación:
4.0

El cliente no dejó un comentario.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Martin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

David E. 
Clasificación:
4.0

The u-turn area in highway was limited

Wayne E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

jennifer S. 
Clasificación:
5.0

This was the best experience I have ever had with Uhaul. Great Customer Service and very good equipment. I would recommend them to anyone needing a rental. Very happy with them here in Interlauchen.

Bobby D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarrissa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

They were very kindly and friendly

George J. 
Clasificación:
3.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVAS S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael G. 
Clasificación:
5.0

Very friendly and helpful

DAN P. 
Clasificación:
5.0

Thank heavens for U-Haul, they really fill a public need.

Jeffrey F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna G. 
Clasificación:
5.0

A vary nice and helpful person works here...

David T. 
Clasificación:
1.0

later found no fluid in emergency brake system Had issue with hook up, will not use this location again

FAY L. 
Clasificación:
5.0

Wonderful

MARY V. 
Clasificación:
5.0

Wonderful

MARY V. 
Clasificación:
5.0

I can't rate Interlachen location because I only drop the key.

Silma R. 
Clasificación:
5.0

The only problem we had was that we did not have the link to pick up my truck when we arrived at the location. Customer service helped. It delayed us by about 35 mins, but the representative added that time back for us so we could keep it longer. Really pleased! Will use this again when we need to. :)

ZACHARY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary O. 
Clasificación:
3.0

I had purchased 2 TV boxes at $19.95 that my movers never used. I brought them with me to return for a refund at Interlachen. The representative said I'd have to return them to the store where I purchased them which is 21/2 hrs away where I moved from. I think this is terrible customer service, especially knowing it was a one way rental.

Jim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

david L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK T. 
Clasificación:
5.0

Nothing, everything was great!

Amanda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey S. 
Clasificación:
5.0

Very nice and helpful

joe F. 
Clasificación:
5.0

Tammy went above and beyond to ensure everything was taken care off .OUTSTANDING

Roger G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim R. 
Clasificación:
5.0

Everything was perfect at drop off location. Couldn't do any better.

Robin H. 
Clasificación:
3.0

I had asked the location to change my rental from 2 to 4 days. She said that she did that and charged me for it. When I turned the truck in I was charged another 170.00. I need to check with someone to get this straightened out. I was charged more for a smaller truck one way that I was for a larger truck double the miles and it was two ways.

Mary P. 
Clasificación:
3.0

Not the most beautiful place, but staff was especially friendly and helpful. I would definitely use this location again.

Kathleen B. 
Clasificación:
3.0

Headlights, one very dim, one very bright, I had to drive at night.

Karen R. 
No se han enviado comentarios para esta ubicación.

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