Comentarios del cliente para Interbay Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Interbay Self Storage

Grado total:

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David R. en

Grado:

Staff was very friendly and accommodating very nice to work with

Veronica S. en

Grado:

U-haul downtown (terry ave) was the original booking location - however they told me via email they change the location. Perhaps they should also text me next time or call me to confirm the change in location since I didn't know until I was already at the downtown location. But experienced great customer service at the Interbay location!

Michael L. en

Grado:

Nothing , the process was simple and the service was great

Dylan R. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

Most UHaul locations are NOT 25-hour rentals. The idea that a truck returned in the early evening, for example, a couple of hours after the official return time triggers an extra day of rental charges. This needs to be more clearly stated to all renters at your location.

Raymond H. en

Grado:

The lady at Interbay Self Storage who checked me in and who checked me out was marvelous. Truly the best customer service I have ever experienced from a U-Haul or any car rental location. I felt like I was at Enterprise. She was courteous, professional, and efficient. If I had a job for her with my company, I'd probably try to recruit her to work for us.

Conan C. en

Grado:

The front desk woman was super friendly and very helpful. She made the whole process very easy and stress free.

Scott B. en

Grado:

I'd like to say how extremely helpful Michelle was at the Interbay location. UHaul actually LOST my reservation and bounced me around to different locations in order to find a truck. Michelle took an interest in my cause and made it right. She was great to deal with and took responsibility on behalf of UHaul. She went above and beyond and made our experience excellent!

Alexander J. en

Grado:

It should not take 45 min to check-out your rental vehicle. If you need to change the confirmed address and time, send a message to the customer explaining why. .

Mary H. en

Grado:

The lady who helped me was kind, informative, and efficient.

Jesse Walmsley W. en

Grado:

El cliente no dejó un comentario.

Monal P. en

Grado:

Outstanding service and a great store!

Heather J. en

Grado:

Dawn was absolutely AMAZING! She literally saved the day after a horrible experience with the Uhaul Moving & Storage of Interbay. Dawn was personable and really went out of her way to make up for the previous disappointing experience and to make me feel like a valued customer. I will absolutely rent again from this location specifically and will highly recommend Dawn! The Uhaul Moving & Storage of Interbay location suffers severely from poor customer service, non existant communication, and complete lack of empathy from the "customer service reps".

Pierre-Benoit P. en

Grado:

El cliente no dejó un comentario.

Gregory W. en

Grado:

El cliente no dejó un comentario.

Lorenzo H. en

Grado:

The manager and asst manager were very helpful and pleasant

Lam N. en

Grado:

El cliente no dejó un comentario.

Suzie B. en

Grado:

El cliente no dejó un comentario.

Vince I. en

Grado:

El cliente no dejó un comentario.

Omer M. en

Grado:

Couldn't ask for anything more. Thank you

michael H. en

Grado:

Super friendly check out. Great experience

Judith R. en

Grado:

El cliente no dejó un comentario.

Aniekan I. en

Grado:

El cliente no dejó un comentario.

Abhinav G. en

Grado:

My truck died all of a sudden at midnight. I had to call customer care and wait for a service personal to come fix it at 1 AM. This was a great inconvenience.

Hannah S. en

Grado:

El cliente no dejó un comentario.

Sanjid H. en

Grado:

El cliente no dejó un comentario.

Kaitlyn C. en

Grado:

The customer service from the location manager was amazing. She was helpful, efficient and had a stellar attitude. Made my day!

Cindy F. en

Grado:

Great customer service! I will be back to this location next time I need to rent from UHaul!

Corey P. en

Grado:

El cliente no dejó un comentario.

Herve M. en

Grado:

check in and check out on the phone worked great - gave me flexibility on my schedule, well done!

Chris G. en

Grado:

El cliente no dejó un comentario.

wayne S. en

Grado:

El cliente no dejó un comentario.

DUSTIN H. en

Grado:

El cliente no dejó un comentario.

Nancy W. en

Grado:

I did not like being charged 10$ for insurance. The sales person did not know if I could decline it and so it had to be paid to rent van. This should have been explained prior to rental of van