Customer Reviews for Integrity Storage At Jones Sausage
(U-Haul Neighborhood Dealer)

43 reviews

3430 Integrity Dr   Garner, NC 27529

(919) 899-9399

Office Hours

  • Mon-Thur: 9:30 am–5 pm
  • Fri: 9:30 am–5:30 pm
  • Sat: 8:30 am–5:30 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(919) 899-9399

3430 Integrity Dr
Garner, NC 27529

Services at this Location:

Office Hours

  • Mon-Thur: 9:30 am–5 pm
  • Fri: 9:30 am–5:30 pm
  • Sat: 8:30 am–5:30 pm
  • Sun: 9 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ava H 
Rating:
5.0

Excellent service from reservation to pick up to return!

Alexis S 
Rating:
5.0

Easy access to facility, helpful staff, and neatly kept facility. Highly recommend!

Cindy B  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Kelvin D 
Rating:
5.0

Customer did not leave a comment.

Marcus L 
Rating:
5.0

Customer did not leave a comment.

Danny S 
Rating:
3.0

A/C was not working in truck had to move in 80 plus degree weather. Called the front desk she was rude and didn’t help nor accommodate me.

Janae W 
Rating:
3.0

This facility was fairly new and clean when I initiated my storage unit. Within 6 months time several people moved into surrounding units who consistently left the aisle in a complete mess leaving spilled soda cans on the floor, random trash on the floor and even leaving their belongings out in the aisle. I came to my unit with a person that was buying some of my belongings and found someone from one of the trashy units had connected about 10 small drop cords together to run to the power outlet next to my unit and ran it down the aisle so they could charge their cell phone. I had to move this out of my way so I could get my items out of my unit. This facility has internal cameras but clearly the staff never looked at them nor did anything about this ghetto behavior from other unit renters. Based on what I have seen in the last 3 months I have no doubt the newer renters have brought bugs into this building. Moral of this story is, just buy a storage shed to put in your backyard or rent a Pod unit. With regards to the staff, the guy that normally assisted me was fantastic and friendly however the lady was the opposite of this. The day I physically moved out I went into the office to close out my unit and she said, "If I don't get to it by the end of the day then I'll get to it on Monday". Excuse me? No - you'll do it today because i'm standing here telling you I just moved out. So I had to email this company to give them a written notice that I moved out since she wouldn't do her job. There were no other customers there, so she had nothing pressing to do, she just didn't want to do it because it required her to get off her butt and go inspect the unit. I will not use this facility again and likely won't use any storage facility because they won't uphold any standards.

DEANNA H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL C 
Rating:
5.0

Customer did not leave a comment.

Shameka C  |  Overall Experience 
Rating:
5.0

Josh was great walking me through the facility and provided the best options for the space I needed. this location is great - Satisfied Cusromer

Vicki W  |  Reservation 
Rating:
5.0

Gracias por su atencion y por tener para los que ocupamos sus cervicios. Gracias

Hortencia C 
Rating:
5.0

My property was safe and intact. Thank you so much.

JEFFERY S  |  Overall Experience 
Rating:
5.0

I was overcharged, but Jason at the location took care of it with no hassle and was professional. After calling U-Haul customer service, they processed the refund.

Vance Z 
Rating:
3.0

I dropped the truck off after hours so i didn't have to interact with anyone.

Daniel B 
Rating:
5.0

Customer did not leave a comment.

Saprina W 
Rating:
5.0

Josh has the best customer care service I’ve ever seen at any of the locations I’ve ever been to over the years… Thank You Josh for your patience and kindness.. He’s going places in life with that type of services.. A thank you guys for hiring him….

DOROTHY B 
Rating:
5.0

Customer did not leave a comment.

Valerie H 
Rating:
5.0

Everything was beyond perfect! Only thing I wish the truck had, was cruise control! With us traveling from Tx to NC, we drove for 2 days! My ankle was hurting bad from using the gas pedal. But other than that, the service given was very good!

Daniel G 
Rating:
5.0

The move in was successful. The staff at this location went above and beyond to answer all of our questions and provided superior customer service. It made the transition to your facility even better. Thank you, Mrs. White

Jermaine W  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

Cameron B 
Rating:
5.0

Every thing was Great

TERRI P 
Rating:
5.0

Josh the coordinator at this location was definitely a value add ensuring all was seamless! Thanks again,

GERALD C 
Rating:
5.0

Customer did not leave a comment.

TAMEKA S 
Rating:
5.0

The employee that assisted me was polite and professional. The truck was ready and already had the requested pads and dolly in the back of the truck. I had no problem returning the vechicle. The whole experience was excellent.

Tyrone H 
Rating:
1.0

I ordered a 20 inch truck. One hour before my pick up I got a call that they didn't have my truck. The person who called said I could get a 26 I. Truck for the same price as the 20 inch but charged me the price of that truck. It was not my fault that I reserved a truck and they didn't have it. So chege me extra money because you guys didn't have what I ordered. Totally bot happy.

Shertonia B 
Rating:
5.0

Great customer service by our rep.

Jeffrey H 
Rating:
5.0

Extremely wonderful experience

LORI J 
Rating:
5.0

Josh is an asset to your company, very pleasant and helpful

REBECCA M  |  Overall Experience 
Rating:
5.0

The Uhaul Representative was Amazing! Extremely helpful and made the overall experience very pleasant.

Aminah A 
Rating:
5.0

Very courteous and gracious staff! Facility is spotless with plenty of carts! We also rented a truck and the process of everything was super easy!!! Highly recommended 👌 👌👌👌👌

Mal P  |  Reservation 
Rating:
4.0

The young man that helped us was great. We didn't get his name but he helped us friday and saturday morning. So we decided to get a storage unit there as well. Great customer service!!!

Randy J 
Rating:
5.0

Customer did not leave a comment.

David H 
Rating:
5.0

Not sure his name, but please find the young man working early on 7/29/2023 and thank him. Outstanding service, politeness and helpfulness. He deserves praise from senior staff. Reward him in a way that makes him want to hang around.

Jeffrey H 
Rating:
5.0

Had great customer service

Robert P 
Rating:
5.0

Customer did not leave a comment.

Chimdi K 
Rating:
5.0

Everyone was friendly

KATHERINE G 
Rating:
5.0

Customer did not leave a comment.

Willie H 
Rating:
5.0

Brand new facility, easy access to storage area; courteous, friendly, professional staff.

CATHY C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul l 
Rating:
5.0

Customer did not leave a comment.

Linda G 
Rating:
4.0

Wonderful

James J 
Rating:
5.0

Customer did not leave a comment.

Mary H 
No reviews have been submitted for this location.

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