Customer Reviews for Integrated Auto
(U-Haul Neighborhood Dealer)

90 reviews

1204 Railroad Ave   Boyceville, WI 54725

(715) 643-2420

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 10 am–5 pm
  • Sun: 1 pm–5 pm

Services at this Location:

Contact Us

(715) 643-2420

1204 Railroad Ave
Boyceville, WI 54725

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 10 am–5 pm
  • Sun: 1 pm–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Lynn Nieznanski 
Rating:
5.0

Both locations were excellent. Thank you!

Donna Anness 
Rating:
5.0

Everything was great!

Nick Quinn 
Rating:
5.0

Customer did not leave a comment.

jason strong 
Rating:
5.0

Staff were incredibly helpful and got us on the way in no time flat!

Jade Peckels 
Rating:
3.0

very muddy, otherwise just fine.

Randy Bissell 
Rating:
5.0

Customer did not leave a comment.

Jason Spielman 
Rating:
5.0

Easy to find

Gina Schneider 
Rating:
5.0

He was a really nice person and very understanding thanks

Dawn Barstead 
Rating:
5.0

Customer did not leave a comment.

Mark Broer 
Rating:
5.0

Customer did not leave a comment.

Brian JOHNSTON 
Rating:
3.0

Customer did not leave a comment.

JOSH GOODREID 
Rating:
3.0

Customer did not leave a comment.

JOSH GOODREID 
Rating:
5.0

Customer did not leave a comment.

Peter Carlyle 
Rating:
5.0

Worker at my location was very friendly, fast worker, went above and beyond in his service to make my move fast and smooth, even went as far as to lend me his own equipment so I could get on the road asap. Highly recommended this location, great guy.

Ethan Makovsky 
Rating:
5.0

Customer did not leave a comment.

Jill Wright 
Rating:
1.0

Bald tire on the auto transporter. I arrange my reservation two months in advance and checked in frequently two days before my reservation and I have not heard from U-Haul to confirm and they gave my truck to someone else. I confirmed the price three times in advance but when I got there, they charge me $110 more at the site, the guy didn't know what he was doing on the computer. He said the computer added the insurance on its own and he couldn't take it off so I had to pay for it. He made so many mistakes and had to charge my credit card and then credit it and then charge it and then credit it I had to call my credit card company right then to see , if the credits actually went on but they were unable to tell me said it could take 10 days to two weeks before it would show up. I asked for help loading my car on the auto transporter, but the pick up place said they couldn't help me with that , I found damage on the truck and when I went back in to report it there was no one there to report it to so I had to call reservations and send them pictures when I showed up to pick up the truck and the auto transport they didn't have the furniture, dolly, or the other dolly But didn't bother calling me in ahead and it was end of day so I had to scramble to find some thing at the last minute even though they confirmed they had it the day before when I called them. Uhaul says the truck gets 10 miles to a gallon but it only got 6.6 gallons. It cost me $300 for gas to get to my destination , The whole experience was a big nightmare at the last minute when you don't have time, even though I did everything in advance. I used U-Haul many times throughout my life but it keeps getting more and more self serve and this experience was a complete nightmare and a very expensive nightmare charging me an extra $110 at the last minute for insurance I didn't want and refusing to take it off. It took an hour and 15 minutes to pay and check out not even including the time I put into inspecting the vehicle and reporting it if I had three thumbs they would all be down.

Maureen Tobin 
Rating:
3.0

Nobody was around at pickup time and trailer was frozen down to ground. Had no idea what to do. Managed to pry up out of ice. Since trailer was paid for, I hooked up and left.

Michael Koenamann 
Rating:
3.0

Customer did not leave a comment.

Albert Kelly 
Rating:
5.0

Customer did not leave a comment.

RICHARD THEUNE 
Rating:
4.0

NA

Susan Kleffman 
Rating:
5.0

Customer did not leave a comment.

tom wilson 
Rating:
5.0

Customer did not leave a comment.

Justin Kramer 
Rating:
5.0

Customer did not leave a comment.

Dakota Carrol 
Rating:
5.0

There were no problems. Everything went smoothly.

David Ledgerwood 
Rating:
5.0

Customer did not leave a comment.

Dejntxhee Vang 
Rating:
5.0

Proactive regarding process for pickup. Reached out to me when he noticed something was off about the information on my rental. Easy to get in contact with.

Jaydn Alexander 
Rating:
3.0

Customer did not leave a comment.

Dylan Lynch 
Rating:
5.0

Customer did not leave a comment.

Donna Anness 
Rating:
1.0

Everything was fine until we were told we had to wait for a paper check for our deposit back. Still havent gotten it, called and was told we already got it, then were told we were not getting it because we returned late. We didnt then were told they couldnt talk to me because my name isnt on the contract it is in my name. Called the local dealer and have not gotten any help. Returned uhaul on july 22nd and it is is now August 8th and still no help.

MARI ANN KRUCHTEN 
Rating:
3.0

Customer did not leave a comment.

Robin Johnson 
Rating:
4.0

Customer did not leave a comment.

LeslieAnne VanHouter 
Rating:
5.0

Thank you very kind

ROSEMAMRE BARNES 
Rating:
3.0

Customer did not leave a comment.

Amanda Lansing 
Rating:
5.0

Original Vehicle had a screaming belt. Had to drive to Madison to switch it out.

Donald Bernin 
Rating:
5.0

Customer did not leave a comment.

Jane Lloyd 
Rating:
3.0

Customer did not leave a comment.

diane vig 
Rating:
5.0

Very friendly. Quick drop off.

Micah Morse 
Rating:
5.0

Customer did not leave a comment.

Micah Morse 
Rating:
3.0

I had to go 25 miles outside my requested location pickup, then the new location didn’t have enough rented pads so I had to go to another Uhaul to pickup the number of pads that I ordered over 4 weeks prior.

Brent Christensen 
Rating:
2.0

Customer did not leave a comment.

Angie Redman 
Rating:
3.0

Place was closed when I dropped off the trailer

Dan Shepherd 
Rating:
5.0

Had to drive 2 hours each way for the pickup of the trailer after reserving in advance.

Judson Goerss 
Rating:
5.0

Customer did not leave a comment.

Mark Rasmussen 
Rating:
5.0

Customer did not leave a comment.

Robert Wiebusch 
Rating:
1.0

Poor facility

TYLER LAMM 
Rating:
4.0

make truck share easier to use on website as we had to pick up truck 2 hours later than the reservation time

KEVIN BARSTAD 
Rating:
5.0

Very nice place to do business. I have dropped off several trailers here and it is always a pleasure to work with him.

Marcus Niessen 
Rating:
5.0

Customer did not leave a comment.

Sally Rottel 
Rating:
1.0

Equipment wasn’t checked for delivering. Electrical system in truck was broken so that car transport tail lights didn’t work This delayed & disrupted all aspects of our trip & put driver in jeopardy This caused significant costs to us in changing hotel, car rental & plane fares.

Beverly Maguire 
Rating:
3.0

Customer did not leave a comment.

KRISTINA MONSON 
Rating:
3.0

Customer did not leave a comment.

Ross Hartmann 
Rating:
5.0

Customer did not leave a comment.

raymond Etzler 
Rating:
5.0

The guy that runs this location is a Really nice guy. He was nice and helped me through the process... Thanks so much

Jonathan Knighton 
Rating:
5.0

Customer did not leave a comment.

Ben Haulfmann 
Rating:
5.0

Customer did not leave a comment.

PAUL MC GINNIS 
Rating:
5.0

They worked with me on very short notice, and really helped me out. They were great to work with and I would recommend them to anyone that needs a rental truck.

Louie Pufall 
Rating:
4.0

Dropped off after hours. All went well. Location is easy to find and access

Martin Bergmark 
Rating:
4.0

Only complaint is that it was not a convenient location for me, but it was the only one with an available trailer. The man running the location was great.

Daniel Greenwald 
Rating:
5.0

It was good. The Rep was real nice

Tim Teigen 
Rating:
5.0

Nothing

mike ellingson 
Rating:
5.0

Customer did not leave a comment.

Brenda Berend 
Rating:
5.0

Customer did not leave a comment.

Ronald Schmit 
Rating:
5.0

Super friendly agent. Glad we meet and were able to chat for a few minutes.

Matthew Olson 
Rating:
3.0

Customer did not leave a comment.

Daniel Simmons 
Rating:
5.0

The people here were helpful and understanding. They were flexible with me and got back to me ASAP. They did charge me for extra miles however that’s not their fault. I made the reservation for Rochester to Menomonie. The drop off location was Boyceville which is about 14 miles from Menomonie. So in trying to find the location and leaving Menomonie to get to bocyeville I did go over mileage. Maybe if uhaul would have factored in they made my drop off a different city that would not have happened. But that is not the fault of this location. The Boyceville location was amazing as all the contact info they gave me was correct and they were nice and accommodating. They are the shining star in the uhaul world.

Lindsay Schade 
Rating:
5.0

Customer did not leave a comment.

martin bergmark 
Rating:
1.0

Customer did not leave a comment.

Joel Hoffman 
Rating:
3.0

Customer did not leave a comment.

Pamela Zitelman 
Rating:
3.0

Make sure that vehicle is clean and gas gauge is verified by the rental site and the customer. Explain the round trip drop-off and the one-way clearly. I thought all were day by day. I paid for 4 days and had the truck for one (1) day. $280.64 certainly not explained earlier. Suppose to pick-up truck in Hudson, WI. (not available) 12 miles away so went to a town 41 miles away to get truck. Will not use U-Haul in the future if needed, OH Yah did not get the military veteran discount I was told about, very poorly handled. Frank Stauber

Frank Stauber 
Rating:
3.0

Dissatisfied with the one hour drive to pick up the truck. Was to pick up 15min from me. This was changed with only 2 day notice.

Richard McNeeley 
Rating:
5.0

Customer did not leave a comment.

Joel Ekberg 
Rating:
5.0

Customer did not leave a comment.

See Xiong 
Rating:
5.0

Customer did not leave a comment.

Matthew Skinner 
Rating:
5.0

Customer did not leave a comment.

Marvin Keen 
Rating:
3.0

No one was there. I also did not appreciate having to drive to Boyceville rather than being able to drop off the truck at a Uhaul location in Menomonie. This added an extra 20 minutes drive to the drop off point and I got charged an additional fee because of the extra mileage. I then had a 20 minute drive back to Menomonie. This inconvenienced me and another person who had to drive my car to the drop off point.

Nancy Moynihan 
Rating:
2.0

the person was smoking in the building. Bars aren't even that smoke filled anymore. He had no personality and was no help.

laurie brindle 
Rating:
5.0

Customer did not leave a comment.

Kelly MORSE 
Rating:
4.0

Customer did not leave a comment.

Charles Becherer 
Rating:
1.0

Customer did not leave a comment.

Fred Lunsman 
Rating:
5.0

Friendly service, great availability and flexibility. Would definitely rent from here again.

Ben Simmerman 
Rating:
5.0

Guy was nice and very friendly. Awesome place

Tiffany mullan 
Rating:
5.0

This was a great location to get a U-Haul from. The guy that owns the business is one of the only around that is open on a Sunday and I needed a last minute rental. He was helpful and great. If I need anything again, I'll go out of my way to see him.

Alan Gabe 
Rating:
5.0

Great person to deal with. Very friendly and professional. I would definitely recommend this place!!!!

Jeff Gallagher 
Rating:
1.0

Have someone there who knows what they are doing and would put the phone down and be helpful. I was there for 2 hours just to pick up my trailer. The trailer fell off my truck while it was fully loaded due to the person not knowing how to attach the trailer to the ball of my truck. The worker seemed to be on some sort of drugs when I was there. The interior of the place was full of cigarette butts and was very dirty and messy.

tanner beckerleg 
Rating:
5.0

Customer did not leave a comment.

Karen anderson 
Rating:
5.0

Customer did not leave a comment.

jessica felbab 
Rating:
3.0

I was not very happy with the rental vehicle in the fact that I needed a 20’ truck and it was not available, so instead I was offered a 15’ truck and a 4x6 trailer. The problem with it was the fact that the trailer is not user friendly at all, I am 5’8” and could not stand up in the trailer so it made it very difficult to load and unload the other part is that I am not a weak person and had a heck of a time lifting the trailer to hook it up. If there was a lift/jack or handles it may have been easier.

Kristina Erdelyi 
Rating:
5.0

Customer did not leave a comment.

Thomas Berg 
Rating:
1.0

Customer did not leave a comment.

Mischelle Blenkush 
No reviews have been submitted for this location.

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