Customer Reviews for InsureMas LLC
(U-Haul Neighborhood Dealer)

Rating:

5.0

Le daria 10 estrellas, el servicio fue el mejor. Fueron extremadamente pacientes y profesionales.

Rating:

3.0

parking lot was small and unorganized.

Rating:

5.0

There’s no reason this cost double than Penske or budget trucks. I had to change my reservation last second, I ended up sending $1300 opposed to $722 which was insane!!! Especially since I wasted my owe gas as they sent me on a wild goose chase to find the location with the truck and trailer. It took 3 hours just to pick up the truck putting me way behind schedule and loading in the rain (I purposefully planned ahead so it would be loaded before it rained). The gas mileage was much worse than the budget truck 🛻 used to the previous move I filled up two more times than last move. Overall the location I got the truck from was awesome the helped as much they could but uhaul.. never again!

Rating:

5.0

The location was 30 minutes late getting me my U-Haul. They have a sign that says you get $50 back if it’s not on time but they wouldn’t honor it

Rating:

5.0

Outstanding service. Humble, yet professional. Extremely knowledgeable.

Rating:

2.0

Store owner didn’t show up until 1h15 after opening time.

Rating:

5.0

All of the people at that location were great.

Rating:

5.0

Good service, on time, professional

Rating:

1.0

I was told I had to pay a deposit of 60$ and I would get it bai only received 33$ back

Rating:

5.0

Les estoy muy agradecido

Rating:

5.0

Best uhaul team I have ever encountered. They were extremely helpful and went out of their way to get me on the road fast with the right equipment. Not just renting but involved. Great!

Rating:

2.0

Improve communication between the customer and the retailer.

Rating:

2.0

Pickup location delayed pickup by not being at the location at the advertised opening time. Dropoff location was prompt, courteous, and apologised for the delayed pickup inconvience.