Customer did not leave a comment.
Levi J | Overall ExperienceCustomer Reviews for Inside Storage Solutions
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We adore Andrew and how easily he accommodated us! Highly recommend Inside Storage!
Merle S | Overall ExperienceVery easy to use. Owner was always very helpful and responsive.
Melissa J | Overall ExperienceA great experience. Andrew was always so helpful.
Keiko C | Overall ExperienceExcellent storage and wonderful and prompt attention when needed. Keep up the good work!
Myrna R | Overall ExperienceAndrew was amazing he knew exactly the size I needed for my daughters stuff from college. He was totally available I work nights and every time I texted him he answered promptly. We found out about this facility from one of her room mates and will definitely use it for the summer. We already have 2 other students who are going to use your facility because of the ease of access. Andrew was definitely amazing! See you in may!
Catherine B | Overall ExperienceI enjoyed the convenience and location to access my belongings. Great accommodation Yes I would recommend to my friends and family
Josephine W | Overall ExperienceAndrew is very easy to work with, facility is outstanding. This is the only facility I'll use if I need to store in the future.
Clay M | Overall ExperienceAndrew is amazing and responds within seconds! I have referred a number of people to him and they are satisfied with the service as well. Thanks, Andrew for going above and beyond and making moving in and out a quick simple and easy process :)
Mary R | Overall ExperienceGreat experience both moving stuff into storage and moving stuff out of storage. Andrew has made the process seamless and convenient. So glad we found Inside Storage solutions for our RPI student. Would wholeheartedly recommend it!
Prema E | Overall ExperienceHelpful staff. Good communications. Facility feels safe & secure.
Adam M | Overall ExperienceInside Storage has been very helpful and flexible in helping our RPI students manage all of their stuff. Their professionalism and communication is top notch.
Michelle J | Overall ExperienceWe have had the best experience with Inside Storage Solutions. We would definitely recommend it to anyone looking for a hassle free and easy storage. Andrew is both personable and professional!, and makes things very easy and stress free. Absolutely perfect all around!!
Sophia M | Overall ExperienceAndrew is fantastic!
MJ D | Overall ExperienceGreat customer service!
Darrell C | Overall ExperienceThe folks at Inside Storage Solutions are extremely helpful and easy to work with. If that were not enough, their facility is clean, convenient, and rented out at a very fair price.
Alex A | Overall ExperienceCould not have asked for a better storage experience. Andrew was very helpful through every step of the process from move-in through move-out, always quick to respond to any questions I had along the way. Highly recommended!
JOHN C | Overall ExperienceFantastic storage faculty! Clean, secure, pleasant, climate controlled. A pleasure to deal with. Highly recommended.
KATHERINE M | Overall ExperienceAndrew was so nice when I got the storage unit we had a house fire. He was so accommodating to help us out. I once miss placed my key fob and he was still able to let me in the unit after verifying my identity. My belonging stayed there in perfect condition. The place is very secure and well lighted there is a nice push card to use too. Very nice and clean and smelled very nice. The units are very fair price and well woth it. There customer service is great too. Sad to go but I know if I need a storage unit again I would definitely go back!! Thank you once again.
christina s | Overall ExperienceHIGHLY impressed with everything about ISS. We had our stuff here in storage for almost 5 years, and we never saw it once as we were living abroad. I was never once worried about my belongings and the ease of communication was amazing. After getting our stuff out after 5 years, we have been impressed with how well everything held up over that time. Would 100% recommend
MICHELLE M | Overall ExperienceAndrew was one of the most professional and customer service oriented people I know. He had thought of everything. Has mad everything easy and convenient
Barbara C | Overall ExperienceExceeded expectations. Will rehire this company in a heartbeat.
Missy P | Overall ExperienceThis facility is clean and safe. The facility is easy to enter with an electronic key. The building is all brick with new steel containers inside. It is brightly lit with trolleys to assist in move in. The owner is very responsive by phone and text.
Chrysa C | Overall ExperienceAndrew was amazing and helpful from start to finish! I continue to recommend him to other families that need this service.
Gina S | Overall ExperienceThe facility was very helpful and did what it took to find the available space to make it work.
James P | ReservationOne of the best storage places in the area
Matthew A | Overall ExperienceVery clean and secure:) Andrew the manager is very pleasant to deal with. . He goes above and beyond for his customers.
MICHELE C | Overall ExperienceVery clean, accessible, well lit and safe facility. Never had any issues reaching the staff when I started my contract or ended it. I would highly recommend Inside Storage Solutions.
TAMMY R | Overall ExperienceOwner is great!!!!
Albert S | ReservationThe only thing I did not like was the small narrow stair way to the facility. I dont have good balance because of a foot surgery so navigating to the top was a bit uncomfortable to balance.
Denise M | Overall ExperienceFully renovated indoor facility. Carts are supplied to move your stuff
aaron p | ReservationThis was an amazing find! Andrew was wonderful, site was fascinating historically, access was incredibly convenient, & facility was immaculate. Thrilled I found this site and anxious to use it again.
kristy b | Overall ExperienceI would highly recommend this facility to anyone, wonderful staff and great customer service. We use the facility to store our son's college items over the summer. Always a wonderful experience.
BRIAN M | Overall ExperienceHelpful staff, easy to access, good range of choices for storage
Chris S | Overall ExperienceThank you! See you next year.
Darrell C | Overall ExperienceAndrew was amazing and very receptive to helping me with anything
Christa G | Overall ExperienceVery very satisfied and positive
MOUNIR E | Overall ExperienceAndrew was super to work with - very flexible and explained all our options and charges. We rented a unit for the Summer for my son who goes to RPI. We are already planning to rent again next year!
Cara M | Overall ExperiencePrice was perfect and ownership was easy to work with.
TARA D | Overall ExperienceWouldn`t change anything about my interaction with staff or the facility.
Privacy R | First ImpressionsCool and clean
Privacy R | First ImpressionsInside Storage Solutions was very accomidating. They contacted me beforehand to make sure we were all squared away.
Privacy R | First ImpressionsWas a simple process to obtain unit and moved my stuff into storage unit the same day I reserved it online. Would recommend to everyone
MAXINE M | First ImpressionsPlace is very clean and secured. Andrew was very helpful and kind when showing me around. I`m fully satisfied with my choice of storage!!
Privacy R | First ImpressionsVery easy, well-maintained facility, simple process, nice people who run and manage the building.
Privacy R | First ImpressionsThis is a great facility run by an efficient and helpful manager. Andrew goes the extra mile. his building is clean, a great temperature well lit organized.
Privacy R | First ImpressionsGreat Owners and excellent facility! Very Secure and clean. Highly recommend.
Privacy R | First ImpressionsI was not able to move in on 5/28 due to an emergency but when i called on 5/31 i was able to move right in. Andrew is great and very accommodating.
Privacy R | First ImpressionsRepeat customer. Good service.
Privacy R | First ImpressionsGentleman was great and very helpful. Even called later to make sure things went well.
Privacy R | First ImpressionsAndrew was very helpful and accommodating! Making these arrangements was a snap!
Privacy R | First ImpressionsThis is a very secure storage facility.
Privacy R | First ImpressionsStorage solutions is befitting. Andrew couldn`t have made the transaction any smoother. At the end of the day I feel that my space is secure for a fair price.
Privacy R | First ImpressionsThe facility is clean and secure. Staff is responsive and helpful. We noted that it was hard to read numbers on a keypad inside and by the next time we were next there, a light had been installed.
Privacy R | First Impressionshow about that? cool building. Clean facility, and some of the nicest dudes you`ll meet ever 5 stars all day
Privacy R | First ImpressionsNo human interaction at all. Was never given a completed contract nor told about $10 fob deposit
Privacy R | First ImpressionsAndrew was excellent to work with- this is our 2nd time using this facility. We recommended this place to friends who were just as pleased!
Privacy R | First ImpressionsExcellent service!
Privacy R | First ImpressionsThe guy Andrew who runs this place is an angel. My helper backed out and he carried my stuff for me. I tried to pay him and he refused. A class act.
Privacy R | First ImpressionsInside Storage Solutions is excellent, highly recommended. The owners are nice and thoughtful and the facility is clean and very safe. Nice Job!!
KATHRYN H | First ImpressionsGreat facility. Secure, professional management, kept in good shape and excellent access. I don`t have to worry about keeping my stuff here at all.
Privacy R | First ImpressionsVery nice and clean units. I would highly recommend this storage facility to others that need affordable storage options.
MILANNA R | First ImpressionsThe owner is very nice and upfront
Privacy R | First ImpressionsSomewhat difficult to find the facility
Privacy R | First ImpressionsSite manager was very helpful and informative. Facility was clean and well kept
Privacy R | First ImpressionsSuper helpful, very clean building, I would definitely recommend their services. They made it a real breeze to get in ASAP, completely stress free!
MARY M | First ImpressionsExcellent communication, well lit,clean, open, Thanks Andrew and Nick for making it easy.
Privacy R | First ImpressionsRating: A. After an initial hiccup with the online reservation I was able to access the facility. The manager, Andrew, was very helpful.
DANIEL B | First Impressions200 Character Length does not begin to allow for the outstanding customer service provided by Andrew. He went out of his way to be sure that I hung up the phone a very happy customer!
BETTY M | First ImpressionsCustomer service on phone support was excellent! Building was a little confusing with 3 entrances.
Privacy R | First ImpressionsVery smooth reservation and move-in process!
JOHN C | First Impressions