Customer Reviews for Inside Storage Solutions

82 reviews

3 Mcelwain Ave   Cohoes, NY 12047

(518) 620-6165

Office Hours

  • Mon-Sun: 6 am–10 pm

Services at this Location:

Contact Us

(518) 620-6165

3 Mcelwain Ave
Cohoes, NY 12047

Services at this Location:

Office Hours

  • Mon-Sun: 6 am–10 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Levi John Hlavac  |  Overall Experience 
Rating:
5.0

We adore Andrew and how easily he accommodated us! Highly recommend Inside Storage!

Merle Solomon  |  Overall Experience 
Rating:
5.0

Very easy to use. Owner was always very helpful and responsive.

Melissa Jones  |  Overall Experience 
Rating:
5.0

A great experience. Andrew was always so helpful.

Keiko Chevray  |  Overall Experience 
Rating:
5.0

Excellent storage and wonderful and prompt attention when needed. Keep up the good work!

Myrna Román Lazén  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christi Meyer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mamta Patel  |  Overall Experience 
Rating:
5.0

Andrew was amazing he knew exactly the size I needed for my daughters stuff from college. He was totally available I work nights and every time I texted him he answered promptly. We found out about this facility from one of her room mates and will definitely use it for the summer. We already have 2 other students who are going to use your facility because of the ease of access. Andrew was definitely amazing! See you in may!

Catherine Berkemeyer  |  Overall Experience 
Rating:
5.0

I enjoyed the convenience and location to access my belongings. Great accommodation Yes I would recommend to my friends and family

Josephine Watters  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Keiko Chevray  |  Overall Experience 
Rating:
5.0

Andrew is very easy to work with, facility is outstanding. This is the only facility I'll use if I need to store in the future.

Clay Macdonald  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa Higgins  |  Overall Experience 
Rating:
5.0

Andrew is amazing and responds within seconds! I have referred a number of people to him and they are satisfied with the service as well. Thanks, Andrew for going above and beyond and making moving in and out a quick simple and easy process :)

Mary Rodriguez  |  Overall Experience 
Rating:
5.0

Great experience both moving stuff into storage and moving stuff out of storage. Andrew has made the process seamless and convenient. So glad we found Inside Storage solutions for our RPI student. Would wholeheartedly recommend it!

Prema Eapen  |  Overall Experience 
Rating:
5.0

Helpful staff. Good communications. Facility feels safe & secure.

Adam Macks  |  Overall Experience 
Rating:
5.0

Inside Storage has been very helpful and flexible in helping our RPI students manage all of their stuff. Their professionalism and communication is top notch.

Michelle Jepson  |  Overall Experience 
Rating:
5.0

We have had the best experience with Inside Storage Solutions. We would definitely recommend it to anyone looking for a hassle free and easy storage. Andrew is both personable and professional!, and makes things very easy and stress free. Absolutely perfect all around!!

Sophia Mayerhofer  |  Overall Experience 
Rating:
5.0

Andrew is fantastic!

MJ Devaney  |  Overall Experience 
Rating:
5.0

Great customer service!

Darrell Cain  |  Overall Experience 
Rating:
5.0

The folks at Inside Storage Solutions are extremely helpful and easy to work with. If that were not enough, their facility is clean, convenient, and rented out at a very fair price.

Alex Argyros  |  Overall Experience 
Rating:
5.0

Could not have asked for a better storage experience. Andrew was very helpful through every step of the process from move-in through move-out, always quick to respond to any questions I had along the way. Highly recommended!

JOHN CRAWFORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tahira Catten  |  Overall Experience 
Rating:
5.0

Fantastic storage faculty! Clean, secure, pleasant, climate controlled. A pleasure to deal with. Highly recommended.

KATHERINE MOSS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tyler Gentry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Craig Smith  |  Overall Experience 
Rating:
5.0

Andrew was so nice when I got the storage unit we had a house fire. He was so accommodating to help us out. I once miss placed my key fob and he was still able to let me in the unit after verifying my identity. My belonging stayed there in perfect condition. The place is very secure and well lighted there is a nice push card to use too. Very nice and clean and smelled very nice. The units are very fair price and well woth it. There customer service is great too. Sad to go but I know if I need a storage unit again I would definitely go back!! Thank you once again.

christina stauder  |  Overall Experience 
Rating:
5.0

HIGHLY impressed with everything about ISS. We had our stuff here in storage for almost 5 years, and we never saw it once as we were living abroad. I was never once worried about my belongings and the ease of communication was amazing. After getting our stuff out after 5 years, we have been impressed with how well everything held up over that time. Would 100% recommend

MICHELLE MILLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tessa Karakurt  |  Overall Experience 
Rating:
5.0

Andrew was one of the most professional and customer service oriented people I know. He had thought of everything. Has mad everything easy and convenient

Barbara Cote  |  Overall Experience 
Rating:
5.0

Exceeded expectations. Will rehire this company in a heartbeat.

Missy Pierce  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH DESTEPHANO  |  Overall Experience 
Rating:
5.0

This facility is clean and safe. The facility is easy to enter with an electronic key. The building is all brick with new steel containers inside. It is brightly lit with trolleys to assist in move in. The owner is very responsive by phone and text.

Chrysa Cullather  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrei Uyehara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Siri  |  Overall Experience 
Rating:
5.0

Andrew was amazing and helpful from start to finish! I continue to recommend him to other families that need this service.

Gina Savage  |  Overall Experience 
Rating:
5.0

The facility was very helpful and did what it took to find the available space to make it work.

James Provo  |  Reservation 
Rating:
5.0

One of the best storage places in the area

Matthew Alleyne  |  Overall Experience 
Rating:
5.0

Very clean and secure:) Andrew the manager is very pleasant to deal with. . He goes above and beyond for his customers.

MICHELE CAMPIONE  |  Overall Experience 
Rating:
5.0

Very clean, accessible, well lit and safe facility. Never had any issues reaching the staff when I started my contract or ended it. I would highly recommend Inside Storage Solutions.

TAMMY REYNOLDS  |  Overall Experience 
Rating:
5.0

Owner is great!!!!

Albert Steward  |  Reservation 
Rating:
4.0

The only thing I did not like was the small narrow stair way to the facility. I dont have good balance because of a foot surgery so navigating to the top was a bit uncomfortable to balance.

Denise Maccue  |  Overall Experience 
Rating:
5.0

Fully renovated indoor facility. Carts are supplied to move your stuff

aaron potter  |  Reservation 
Rating:
5.0

This was an amazing find! Andrew was wonderful, site was fascinating historically, access was incredibly convenient, & facility was immaculate. Thrilled I found this site and anxious to use it again.

kristy bockelman  |  Overall Experience 
Rating:
5.0

I would highly recommend this facility to anyone, wonderful staff and great customer service. We use the facility to store our son's college items over the summer. Always a wonderful experience.

BRIAN MORRISON  |  Overall Experience 
Rating:
5.0

Helpful staff, easy to access, good range of choices for storage

Chris Standaert  |  Overall Experience 
Rating:
5.0

Thank you! See you next year.

Darrell Cain  |  Overall Experience 
Rating:
5.0

Andrew was amazing and very receptive to helping me with anything

Christa Guerrier  |  Overall Experience 
Rating:
5.0

Very very satisfied and positive

MOUNIR ESSOULAIMANI  |  Overall Experience 
Rating:
5.0

Andrew was super to work with - very flexible and explained all our options and charges. We rented a unit for the Summer for my son who goes to RPI. We are already planning to rent again next year!

Cara Montrief  |  Overall Experience 
Rating:
5.0

Price was perfect and ownership was easy to work with.

TARA DESSINGUE  |  Overall Experience 
Rating:
5.0

Wouldn`t change anything about my interaction with staff or the facility.

Privacy Request  |  First Impressions 
Rating:
5.0

Cool and clean

Privacy Request  |  First Impressions 
Rating:
5.0

Inside Storage Solutions was very accomidating. They contacted me beforehand to make sure we were all squared away.

Privacy Request  |  First Impressions 
Rating:
5.0

Was a simple process to obtain unit and moved my stuff into storage unit the same day I reserved it online. Would recommend to everyone

MAXINE MAXWELL  |  First Impressions 
Rating:
5.0

Place is very clean and secured. Andrew was very helpful and kind when showing me around. I`m fully satisfied with my choice of storage!!

Privacy Request  |  First Impressions 
Rating:
5.0

Very easy, well-maintained facility, simple process, nice people who run and manage the building.

Privacy Request  |  First Impressions 
Rating:
5.0

This is a great facility run by an efficient and helpful manager. Andrew goes the extra mile. his building is clean, a great temperature well lit organized.

Privacy Request  |  First Impressions 
Rating:
5.0

Great Owners and excellent facility! Very Secure and clean. Highly recommend.

Privacy Request  |  First Impressions 
Rating:
5.0

I was not able to move in on 5/28 due to an emergency but when i called on 5/31 i was able to move right in. Andrew is great and very accommodating.

Privacy Request  |  First Impressions 
Rating:
5.0

Repeat customer. Good service.

Privacy Request  |  First Impressions 
Rating:
5.0

Gentleman was great and very helpful. Even called later to make sure things went well.

Privacy Request  |  First Impressions 
Rating:
5.0

Andrew was very helpful and accommodating! Making these arrangements was a snap!

Privacy Request  |  First Impressions 
Rating:
4.0

This is a very secure storage facility.

Privacy Request  |  First Impressions 
Rating:
5.0

Storage solutions is befitting. Andrew couldn`t have made the transaction any smoother. At the end of the day I feel that my space is secure for a fair price.

Privacy Request  |  First Impressions 
Rating:
5.0

The facility is clean and secure. Staff is responsive and helpful. We noted that it was hard to read numbers on a keypad inside and by the next time we were next there, a light had been installed.

Privacy Request  |  First Impressions 
Rating:
5.0

how about that? cool building. Clean facility, and some of the nicest dudes you`ll meet ever 5 stars all day

Privacy Request  |  First Impressions 
Rating:
1.0

No human interaction at all. Was never given a completed contract nor told about $10 fob deposit

Privacy Request  |  First Impressions 
Rating:
5.0

Andrew was excellent to work with- this is our 2nd time using this facility. We recommended this place to friends who were just as pleased!

Privacy Request  |  First Impressions 
Rating:
5.0

Excellent service!

Privacy Request  |  First Impressions 
Rating:
5.0

The guy Andrew who runs this place is an angel. My helper backed out and he carried my stuff for me. I tried to pay him and he refused. A class act.

Privacy Request  |  First Impressions 
Rating:
5.0

Inside Storage Solutions is excellent, highly recommended. The owners are nice and thoughtful and the facility is clean and very safe. Nice Job!!

KATHRYN HICKCOX  |  First Impressions 
Rating:
5.0

Great facility. Secure, professional management, kept in good shape and excellent access. I don`t have to worry about keeping my stuff here at all.

Privacy Request  |  First Impressions 
Rating:
4.0

Very nice and clean units. I would highly recommend this storage facility to others that need affordable storage options.

MILANNA ROYSTER  |  First Impressions 
Rating:
3.0

The owner is very nice and upfront

Privacy Request  |  First Impressions 
Rating:
4.0

Somewhat difficult to find the facility

Privacy Request  |  First Impressions 
Rating:
4.0

Site manager was very helpful and informative. Facility was clean and well kept

Privacy Request  |  First Impressions 
Rating:
5.0

Super helpful, very clean building, I would definitely recommend their services. They made it a real breeze to get in ASAP, completely stress free!

MARY MARKS  |  First Impressions 
Rating:
5.0

Excellent communication, well lit,clean, open, Thanks Andrew and Nick for making it easy.

Privacy Request  |  First Impressions 
Rating:
5.0

Rating: A. After an initial hiccup with the online reservation I was able to access the facility. The manager, Andrew, was very helpful.

DANIEL BAGROW  |  First Impressions 
Rating:
3.0

200 Character Length does not begin to allow for the outstanding customer service provided by Andrew. He went out of his way to be sure that I hung up the phone a very happy customer!

BETTY MCCANN  |  First Impressions 
Rating:
4.0

Customer service on phone support was excellent! Building was a little confusing with 3 entrances.

Privacy Request  |  First Impressions 
Rating:
5.0

Very smooth reservation and move-in process!

JOHN CRAWFORD  |  First Impressions 
No reviews have been submitted for this location.

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