Customer Reviews for Innovative Auto Repair
(Distribuidor de U-Haul del vecindario)

934 comentarios

1390 Marlton Pike E   Cherry Hill, NJ 08034

(856) 281-2908

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(856) 281-2908

1390 Marlton Pike E
Cherry Hill, NJ 08034

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8:30 a. m. - 4 p. m.
  • Sáb.: 9 a. m. - 4 p. m.
  • Dom.: 9 a. m. - 12 p. m.
Horario especial
  • 5/30/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Aimee R. 
Clasificación:
5.0

Not all of the trash was cleaned. Time to get more modern equipment that all not gas guzzlers. My 15 foot truck had 100000 miles in it and had really bad gas mileage.

Herman C. 
Clasificación:
1.0

The Cargo Van I received smelt like there had been farm animals in the truck. I when and asked to gentleman that assisted me to change to a different truck. I was informed that he could not, they all smelled like that.

Deborah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward Z. 
Clasificación:
2.0

This location is ideal, but I am not sure if its a potential dead zone or if the Uhaul app needs improvements. It took me 40min to mobile return the Uhaul truck due to the app telling me it had no connection, but I had perfectly normal cell service.

Gioacchino L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armin N. 
Clasificación:
3.0

It was a Saturday so although there were people in the location I use the online check in

GINA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amjad B. 
Clasificación:
3.0

Clean the vehicle's interior and exterior. The pickup that was rented did not look like it had ever been cleaned. There was trash behind the seat, chewing gum stuck to the driver's door, something spilled on the console and trash in the bed.

Robert C. 
Clasificación:
5.0

The employees were very helpful. Both when I called them directly with questions as well as on the day of the rental.

Samuel K. 
Clasificación:
3.0

Truck was dirty inside the cab and in the trailer. Not swept the blankets smelled like urine. I didn't use them. My God.... They didn't have the hand truck I requested. Wow Uhual doesn't have a hand truck? Truck would not stay off trailer mode no matter how many times I pressed the button it would just come back on making the Truck swallow gas.. Stay away, other than the people were nice this place is the worse.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clyde K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Shelby S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
5.0

Rental process very efficient. Sam was very accommodating to my pick-up and return needs.

David J W. 
Clasificación:
5.0

The U-Haul people were great, but the man who works at or owns the gas station scared me. He got so close to my truck I didn't know what to do. I tried to get gas from him and he kept speaking in another language expecting me to know what he was saying.

Katherine G. 
Clasificación:
5.0

A very easy and quick rental process - and a super friendly and helpful associate at pick up.

Debbie S. 
Clasificación:
5.0

Everything worked well. The staff was helpful and friendly. The vehicles could be cleaned once in a while. Otherwise, all good

Paul K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KLAUDIO B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany R. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAMIT B. 
Clasificación:
5.0

Friendly and every helpful we picked out wrong trailer and yojng lady helped us get the right vehicle thank you so much .

Karen J. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBIN K. 
Clasificación:
3.0

Young lady who checked me out/in was very nice and helpful. Truck was very dirty both inside and out. Had less than 1/4 tank of gas. Smelled really bad of cigarette smoke.

Jason T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aliza R. 
Clasificación:
5.0

No moving blankets available so you should not be able to select those upon rental request - otherwise, no complaints!

BROGAN P. 
Clasificación:
3.0

El cliente no dejó un comentario.

PAUL A. 
Clasificación:
5.0

The staff were very courteous and pleasant.

MARY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor M. 
Clasificación:
5.0

The young lady, I wish I knew her name, that connected the trailer was nothing short of amazing. There were some issues and she worked tirelessly to get everything up and running.

Samuel M. 
Clasificación:
5.0

Sam was very helpful.

WOSSEN Y. 
Clasificación:
5.0

Nothing.

WENDELL T. 
Clasificación:
5.0

The staff was very accommodating.

WILLIAM W. 
Clasificación:
3.0

Did after hours drop off. Key drop was easy but I had to double park because the lot was full.

KIRA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara J. 
Clasificación:
5.0

Great staff very helpful

Layton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANAT S. 
Clasificación:
5.0

The young lady that runs this location is efficient, knowledgeable and always friendly/helpful.

JANINE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE M. 
Clasificación:
5.0

The truck was in dire need of a wheel alignment.

PETER C. 
Clasificación:
5.0

Pam was wonderful in all she did to assist me. I could not have asked for better service. Thanks so much!

VALERIE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKARDO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER H. 
Clasificación:
5.0

We love Sam who we dealt with. It was a perfect experience. We didn't know where to turn without a truck and your company saved the day right away!!

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

WINSTON R. 
Clasificación:
5.0

Sam and her team at Innovative Auto Repair / UHaul Rental has always been there for me whenever I have a need for a truck and/or trailer rental. Thanks !!!

BRIAN E. 
Clasificación:
5.0

The online system to verify who you are is unworkable. Fortunately there was a helpful staff member who assisted me. A passport??

Christine S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patrick G. 
Clasificación:
5.0

Both staff at checkout and checkin were outstanding!! Very easy process and their customer service was exceptional! I would rent U-Hauls from here again in a heartbeat.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAMIT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana M. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT L. 
Clasificación:
5.0

Thank you! I will definitely be a returning customer and also recommend this location to others.

SCOTT W. 
Clasificación:
5.0

Perfect

OLIVIER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elezaj M. 
Clasificación:
1.0

Did not order blankets yet they were in u-haul. No representative present to remove blankets and then in the end I get charged for having blankets in the u-haul?

Kenny H. 
Clasificación:
3.0

Don't change the location at the last second. Let the person know ahead of time that the location that was picked is unavailable.

Eric M. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle P. 
Clasificación:
4.0

The interior of the truck had some water bottles and candy wrappers behind the seat.

Jarmaine F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAIRE T. 
Clasificación:
3.0

Make sure they have your equipment that you ordered

ANNA I. 
Clasificación:
5.0

Great customer service. Very easy process.

TRACI L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin B. 
Clasificación:
4.0

El cliente no dejó un comentario.

BENJAMIN K. 
Clasificación:
5.0

The app asked for secondary identify information once we were on site and that was really confusing since we didn't know to bring something as specialized as a passport in addition to a driver's license

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE G. 
Clasificación:
4.0

El cliente no dejó un comentario.

SARAH K. 
Clasificación:
3.0

I don't care About clean and inviting. I'm just dropping off a truck.

Peter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
1.0

The app and online pickup and drop off process is horrible, something that would have taken me 15min in the store took 3 hours and 4 phone calls, waiting on hold, didn't get all of the equipment. Save your self the hassle and don't use the website or the app, it sucks.

Nicholas G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
4.0

Using the app. is not a good experience. If you remove the locator portion of it, it is fine. I couldn't log in when I did my return because it wouldn't load. Very frustrating. Also, your 99 cents per mile is a little expensive. I will definitely look around next time

Jonathan H. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAMONT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
1.0

I applied for a truck at one location and made a reservation. They did not honor the res. So at this location they substituted a larger gas guzzling truck instead of the one I reserved. So everything cost me more. Horrible experience.

HERMAN C. 
Clasificación:
5.0

Seamless and efficient!

Stephen O. 
Clasificación:
3.0

The vehicle did not have much gas. 3/8 of a tank. The towing gear feature was broken and stuck in the on position. This meant the vex hike used a lot more gas than necessary, which ended up costing me a lot more in gas than necessary. The rental administration need to check the vehicles out to make sure they are working properly.

Paul K. 
Clasificación:
1.0

The girl who ran it was extremely rude. I will never rent from that location again. Horrible experience.

SCOTT G. 
Clasificación:
2.0

UHAUL receptionist/sales assoc. at Innovative did not explain anything, such as mileage, etc. She printed out a receipt and handed me the keys to my rental. I do know that I stuck with the mileage that I paid for - 10 miles. The info on my receipt is incorrect: mileage ended with 28 and ended with 38 when I returned the rental. WHAT are all these additional charges???? UHAUL is a scam. You advertise $19.95 for in-town. I had the vehicle for no more than 5 hours and am shelling out over $65 when gas included!!!! That's $50 more than expected. Give me a break. I went to my bank and saw an additional $5.27 charge aside from the $52.58 at the shop.

QUANDRA K. 
Clasificación:
1.0

Lady is a bitch

SOHROUB Z. 
Clasificación:
5.0

Friendly customer service

Michael G. 
Clasificación:
2.0

The attendant was very friendly and efficient once he got there, a bit late. The truck had not been cleaned after the previous renter. It was dirty inside. Their blankets were stuffed in a bag. It was fine for a one day move, but not what I expect from Uhaul.

WILLIAM T. 
No se han enviado comentarios para esta ubicación.

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