Comentarios del cliente para Indian Trail Hardware Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Indian Trail Hardware Inc

Grado total:

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kerry s. en

Grado:

They told me on the phone I could drop it off to any location in Loganville after using the vehicle when I picked up the vehicle there was no mention of needing to drop it to a specific location we went to a few places to try to drop it off ...One said they were open online the manager wasn't there...and one we went to said we actually had to drop it off at the specific location so we went there and they said this happens more often than people think....So if it keeps happening why not let people know you CAN NOT return to any location it has to be a specific one this would have saved me over an hour trying to figure out where to even take the truck.....That was the only set back the truck itself was nice no problems driving it...Thanks.

Malia W. en

Grado:

El cliente no dejó un comentario.

MICHAEL W. en

Grado:

Online customer service needs a complete overhaul. Worst I’ve ever experienced.

Gregory G. en

Grado:

El cliente no dejó un comentario.

Mekeda M. en

Grado:

I had to wait a extremely long time before someone assisted me. The truck was not clean.

Lucia E. en

Grado:

The lights did not work. So, ended up returning the equipment the same day.

jose d. en

Grado:

I thinking that you don't need anything to improve for other customer.

Vezetta H. en

Grado:

El cliente no dejó un comentario.

jon k. en

Grado:

Great customer service.....

Jorge S. en

Grado:

El cliente no dejó un comentario.

John V. en

Grado:

El cliente no dejó un comentario.

shelly m. en

Grado:

Representative was extremely professional and efficient. Look forward to doing business with him again.

PATRICIA D. en

Grado:

1ST OF ALL THE BLINKERS ARE NOT WORK I G. RIDING ON AN EXPIRED TAG OUT OF STATE. I HAVE A RESERVATION FOR THIS FRIDAY. PICKUP TIME 4:45PM. I DO NOT WANT TO RENT THIS TRUCK AGSIN BUT ANOTHER 1 A 17FT TRUCK IBSTEAD OF THE 26 FOOTER. THANKS! I NEED A PHONE CALL FOR CONFIRMATION THAT THIS MESDAGE WAS RECEIVED. 678 754 1831. THANKS! BLESSINGS! JESUS TAKE THE WHEEL

Krutik P. en

Grado:

El cliente no dejó un comentario.

Eric R. en

Grado:

El cliente no dejó un comentario.

Paul P. en

Grado:

El cliente no dejó un comentario.

Gary R. en

Grado:

When I showed up to pickup the truck they had no clue what I was talking about. Then I had reserved a 20' truck and all they had were two 17' trucks on the lot. I drive a 40' truck every day so I know when I'm being lied to. Next I had reserved 2 furniture dollies and they didn't have any also the appliance hand truck was not even close to a real one it was a very standard hand truck you wouldn't be able to move a refrigerator with. Also charged me for a 2 day rental when I reserved it for a one day 24hr. Rental. So I would not and will not recommend this facility to anyone ever.

Patrick S. en

Grado:

It may not be the business's fault, but the entrance from the street to the business has some pretty bad pot holes.

William U. en

Grado:

The area the trucks are in looks like an abandoned lot, which caused me to be unsure it was the right place.

ANGELA V. en

Grado:

Easy drop off

angel a. en

Grado:

Best Uhaul dealer I have ever used to move

Kevin B. en

Grado:

El cliente no dejó un comentario.

PATRICIA D. en

Grado:

1st of all I am due a refund for $40. Also I need to know if the Uhaul Dealer charged me 2 times on my card. First I had rented a 24ft contract did. 2ndly my husband said we do not need a truck this big. So I rented a 17ft truck & a 2nd charge I believe went through. So I need to be refunded the 2nd charge + the $40 due to be because the dealer closed out the 24ft instead of the 17ft truck. I need someone in your Corporate to call me immediately after receiving this notice. Also UHAUL should service their trucks regularly. The truck I rented was slow in accelerating. I like Uhaul but it seem like you will rent customers a truck when I know that the person who rent the truck know that the truck have issues. I use to work for UHAUL in Cobb County. I resigned here because the manager @ that time was not concerned, about the quality of the truck that was on the lot So please call me @ 678-754-1831 about the double charge on my card & the money that should be credited back to my card. Thanks! Blessings! Jesus take the wheel

Rick F. en

Grado:

El cliente no dejó un comentario.

Veronica A. en

Grado:

El cliente no dejó un comentario.

FRED M. en

Grado:

El cliente no dejó un comentario.

Larry S. en

Grado:

El cliente no dejó un comentario.

Hopkins E. en

Grado:

Very friendly environment.. Would definitely use this location again.

Amanda V. en

Grado:

The service was fantastic! Great gentlemen.

Abigail N. en

Grado:

Excellent service, clean and we'll maintained vehicle, friendly and genuinely helpful staff made this a smooth, seamless experience. Would recommend to a friend!

James W. en

Grado:

El cliente no dejó un comentario.

Gerald J. en

Grado:

No comments

RICHARD F. en

Grado:

El cliente no dejó un comentario.

Barry S. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Yolanda T. en

Grado:

The guy i rented my truck from was very polite and helpful. I will be going back there for my next move.

Kathy H. en

Grado:

El cliente no dejó un comentario.

Natasha W. en

Grado:

El cliente no dejó un comentario.

John M. en

Grado:

El cliente no dejó un comentario.

felecia r. en

Grado:

Nothing. The return was super easy and stressless for me!

charles m. en

Grado:

El cliente no dejó un comentario.

EDWIN A. en

Grado:

El cliente no dejó un comentario.

william m. en

Grado:

It was a pleasure renting at this location Small family business that really cares about good service. So helpful. Definitely will rent there again if needing another truck. In addition the hardware store is very unique.

Tamika W. en

Grado:

It was a pleasant experience renting from this location! Will do business again soon!!

Andrewe D. en

Grado:

The store location, Indian Trail Hardware Inc., itself is fine, and the owners are very friendly. The trucks they had were awful. I rented a 10’ Truck for 1 day. Three people helping me move ended up getting their fingers caught on the truck's back door (one of them ended up bleeding) because you couldn't close the door by pulling on the handle itself. You have to try to get the hook of the door under the frame of the truck to have enough clearance to close it. It was a pain --literally. The interior of the truck was super dirty, the seats were cut up and really ragetty, you had to get out of the car to be able to move the seat front and back to adjust for your height, only one of the side-view mirror swiveled correctly to be adjusted –which is super dangerous, and thankfully the lights on the truck were "automatic” since you actually can’t physically turn the knob to turn the lights on. I drove the truck back to the store the night we got it, and I had to put the lights on “high beam” mode in order to drive properly. We didn’t do an inspection of the truck with the store’s manager because he was busy with another customer, so we took pictures of the outside of the beat-up truck ourselves just in case. They didn’t have the furniture pads we reserved or the right dolly. I wouldn’t recommend this place, and I will look at some other company before reserving a U-Haul again.