Comentarios del cliente para Independence U Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Independence U Storage

Grado total:

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Mark L. en

Grado:

El cliente no dejó un comentario.

Mark P. en

Grado:

El cliente no dejó un comentario.

JANENE B. en

Grado:

Excellent experience. Friendly staff.

Casey P. en

Grado:

I cancelled my reservation. I had found a unit closer to home.

JERMAINE G. en

Grado:

Good customer service. Thank y’all for the opportunity to get a Uhaul truck. Also making my move nice and smooth

chris w. en

Grado:

I did not like the return procedure. I couldn't get your software to recognize my cell phone and I called the U-Haul corporate office about what to do. The first agent said keep trying and when I told her I tried three times she just said to keep trying and there was nothing she could do. She was not helpful at all. I watched your video again and then looked on YouTube videos thinking I could find a way but was unable to. I then called U-Haul main office again and that agent was very helpful. She said don't worry about it because they can show I called in. She also said to take a picture of the odometer in case an issue came up and someone would call me on Monday. The entire process took me a half hour. That is ridiculous. The recording you have said that it takes 15 minutes to check in, if done correctly. That is even ridiculous. What if I didn't have my cell phone with me, or even didn't have a cell phone for some reason. Your check-in procedures need to be changed.

Deborah C. en

Grado:

Very pleased with service from start to end. Very good customer service!

Mary R. en

Grado:

El cliente no dejó un comentario.

ROBERT F. en

Grado:

So far, no problems. Great Security system. Nice people, and great other storage holders. Would recommend.

Martin W. en

Grado:

Battery was dead by time it was jumped we got a a 2 late start on our day to move. Someone should make sure everything is in working condition before people show up for a reservation. I understand if I had just walked in, but that wasn’t the case. I was discounted $20 for my hassle, but I feel I should have gotten the entire truck rental taken care of and I would had paid the mileage and the taxes on the full amount .

Shelly C. en

Grado:

El cliente no dejó un comentario.

WENDY P. en

Grado:

El cliente no dejó un comentario.

Jaquelyn E. en

Grado:

Lance was wonderful. He helped me to choose the right rate for my budget. He also has great customer service skills. Thanks again Lance

ANGELA S. en

Grado:

El cliente no dejó un comentario.

RUSSELL N. en

Grado:

Friendly stafff, reasonable rates, and a clean, well lit facility with good security. What else could you ask for?