Comentarios del cliente para Income Tax

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Income Tax

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Ashleigh R. en

Grado:

It was VERY hard to communicate with a representative when we were having issues with the 24/7 share service online. When I finally did get through to someone they were helpful and responsive up until I asked how to remove the SafeMove charge before accepting the terms. Then suddenly they wouldn’t answer and I had to move forward as I was already behind schedule. I would not recommend using the online pickup option.

USA S. en

Grado:

Very smooth transaction! I would give 5 stars

Lieu Franklin S. en

Grado:

El cliente no dejó un comentario.

Mariana M. en

Grado:

El cliente no dejó un comentario.

Jofre E. en

Grado:

El cliente no dejó un comentario.

Gautam N. en

Grado:

The online registration after having done that earlier seems repetitive and cumbersome when you just need to get the keys and leave.

Arthur G. en

Grado:

parking in back where the van was parked there was hardly a bit of space especially the garbage bin so rearrange the parking issues .

robert p. en

Grado:

El cliente no dejó un comentario.

Carole B. en

Grado:

El cliente no dejó un comentario.

DAVID P. en

Grado:

El cliente no dejó un comentario.

Matthew A. en

Grado:

It is not signed at all and the parking lot is behind the building. What's more is the parking lot is poorly maintained with trash and rotting food all over the place

eugene c. en

Grado:

El cliente no dejó un comentario.

shimon g. en

Grado:

El cliente no dejó un comentario.

Rohit S. en

Grado:

El cliente no dejó un comentario.

anoop m. en

Grado:

Myself and my friend went to pick up the van but the van actually stuck on the ice I tryed to take out from the ice but we couldn’t so we call for help the person who took our reservation came out and tryed to help out. Even though he couldn’t we had to wait almost two hours to get the van at last we gave up and went back home and tryed another location . I just wanted to let you know that when we go to pick up the van we are not experienced back wheel driver we just normal drivers who drive can for day today life . The shop keepers tried his best to take out the van from the ice we appreciate that . But he was telling like we did something wrong that’s why the van got stuck . We also tryed our best on that freezing cold even though I fell doesn walking around the van to help out the staff. If the van is stuck on the ice they should have posted 0 availability .

Daniel G. en

Grado:

El cliente no dejó un comentario.

Laura D. en

Grado:

El cliente no dejó un comentario.

Ryan M. en

Grado:

Take the time to show the person renting the vehicle the proper way to reset the car in person. I ended up paying more than I should have because of that.

Larry A. en

Grado:

El cliente no dejó un comentario.

Russell B. en

Grado:

They do not provide accessories like furniture dolly or moving blankets even though the online portal reserved suck equipment. The area out back was not well lite and muddy. No place to leave my vehicle while using the truck. Note: the staff receptionist was polite and efficient.

Diogo M. en

Grado:

El cliente no dejó un comentario.

Ronald C. en

Grado:

El cliente no dejó un comentario.

anoop m. en

Grado:

It’s not like last time when I rented.last time they have charged me 20 dollar as cleaning charge I don’t know why they have changed me. It was my first experience with U hall I thought it’s part of billing process later on I came to know that it’s not unless and until we really left the vehicle dirty

Joseph G. en

Grado:

El cliente no dejó un comentario.

KRISTOF R. en

Grado:

I wanted to pick up at 9 am via Mobile Pick Up and there was another truck parked on my rental truck, so I had to wait until 10 am, they didnt have the dolly which I wanted to rent and they did not prepare

haveela g. en

Grado:

They have charged me for gas even though I filled it up the way they gave it to me. Parking at the back while dropping off, it was completely dark with no lights. Hard to find the key box.

Laura M. en

Grado:

Not well marked, VERY dirty. Garbage everywhere. Was a bit unsure as to where I should park the truck.

Rick K. en

Grado:

Truck was late

Susan R. en

Grado:

The owner was very nice but the pick up experience was a bit disorganized. I needed a truck for a 9 am pick up but they didn't open until 10. When they opened up our reservation he could not find the deal that I had booked and charged me a day rate plus mileage. It translated into a very expensive fee as I was driving out of town. Luckily, when we checked in at a UHaul location in Kingston, Rob got everything sorted out. He was able to see our original booking (not sure why the Keele location could not) and change our contract back to the original rate. Rob was amazing and instilled us with confidence in UHaul. It seems like the Keele location could benefit from some training about the website. Overall I would recommend UHaul but it seems like the service level varied depending on your location.

Eusebio M. en

Grado:

the truck i was supposed to get was not available but no body told me until i was in the shop and the only thing they did was to tell me to call customer service. they could not inform uhaul that the truck will be under maintenance so i could prepare in advance, the reservation was made for 3 pm, the confirmation was that the truck will be ready by 11 am and i try to pick up the truck at 3:30 pm so there is 4 hours and half to inform me that the truck will be not available.

Colin A. en

Grado:

The is only one sign way up on the building to identify it as a uHaul location. There was no one inside when I arrived and used the app to sign out and dropped the key in a locked mailbox/dropbox at the companies front door. I was leaving and a woman from the store comes out to say I cant park there. I said I dropped the keys in your mailbox and If you open it, I will move the truck. She didnt have the key to open it so she told me never mind and I could go. The moral of this story is the location needs proper signage.

AVELINO F. en

Grado:

needs to clean the dust inside the van

terry r. en

Grado:

El cliente no dejó un comentario.