The mileage was inaccurate and to much. I was supposed to get 300 miles. And didn’t. Then they didn’t tell me it was 1 dollar a mile.
Sharon R
Customer Reviews for Illini Oil Change
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went very well!
kurt bNo issues
Kallee WThe contactless process is not entirely functional, but otherwise this was perfect.
Jonathan HI had no problems
Brooke HGreat experience. The dealer hooked up the tow dolly and I was in and out within fifteen minutes.
Christopher AGreat service for the 24/7 ridesharing. A bit of a hangup early with a reservation blockage, but the uhaul we ended up getting through rideshare worked perfectly and fit all of our things
Clayton SThey didn't have all the blankets I ordered, and the cab of the vehicle had drinks spilled in it and not cleaned up.
Edward KEasy!
Norm Bvery helpful mechanic. friendly knowledgeable people.
Joseph O