Comentarios de los clientes para Ideal Self Storage

I was very impressed with the young lady managing the facility. She was very knowledgeable and friendly. She hooked up the trailer to our truck quickly and easily. She is a credit to your company. Will definitely use this location again if I need a trailer or truck.

Customer service was awesome!!

No improvements needed! Everything was Awesome!!

Excellent service. Exceptional talented personnel. Holly is a premium manger and recommends the best equipment for your job. We drive 120 miles to that location to work with her on our needs, passing 5 + Uhaul closer agents to work with this location..

Fill in information about where to return truck.

Office clerk did the check out very fast and explainable. She did a great job. Definitely will recommend this location to anyone.

Fantastic service

Very friendly and takes care customer

Lady was super nice. I'd we need one a gain will be using this location!

The customer service was exceptional I highly reccomend to all of my friends and family. This was my very first time using uhaul and I will definitely be a returning customer in the future.

Extremely nice and efficient

Todo estuvo muy bien nos atendieron con mucha amabilidad la persona qué nos atendió y estamos muy satisfechos

Very courteous & helpful employee

You all was awesome especially the lady in corsicana who took my order..

Make sure trucks are in good maintenance and have no serious mechanical issues.

I just want to say that Holly, the young lady is works at this site, was amazing. She was friendly, very knowledgeable about the trucks and had helpful tips on how to load and drive the truck.

take to long with computer app need make fast for paper work

Stay as you are, excellent customer service. Very pleased.

Staff was fantastic and very quick to get me in/out. Great experience.

We had a 26 ft uhaul mom's attic road tank we had reserved it was loaned to another individual before us we had two take the truck two trips because of this...it's all ok now but we need to be prosise about the trucks u have in your yards... Inventory everything that comes and goes.. stay updated on the system... If a yard is rented out of 26ft uhauls update the system call do something the whole deal needs to be rethought and fixed!! I was livid when I found out everything was not going to fit we had it packed to the ceiling... Packed

Yea have him CLEAN UP the office area. Both desk were full of old wrappers trash papers scattered old cups etc it was disgusting I didn't even sit

I am going to mention Tony Munoz's exceptional customer service. i will always use U HAUL specially in his managerial area. he went above and beyond to help me re-route and drop off the trailer i had rented to a different location.. Thank you and thanks to Tony!!!

Good customer service

I appreciate the kind, professional treatment I experienced with Holly at this location. She rocks!!

Maybe consider weekly and monthly rentals

Holly is just wonderful! She is an asset to the “U-Haul” brand. So friendly and personable. Knowledge about the equipment and quick to help! 5 Stars all around!

This location was fantastic. They helped me very much.

Holly and patty are awesome

Great customer service pleasant and nice.

Excellent Service

Agent was very helpful and concerned that my needs were met. Additionally shared several options available. My rental experience was very pleasant!

I had wanted a 10 ft truck but only 4 available...luckily I used all of it...truck was loud

Improve app accuracy and more online tech support

Nothing really The whole transaction was quick and the lady who helped me was polite The return was quick No issues

Extremely helpful and accommodating. Great team

Very nice and friendly. Had us out of there in 10 minutes.

Make sure the vehicles are well maintained.

Rental was quick and easy. EXCELLENT customer service. Ideal Self Storage was only U-Haul Rental service in town that had equipment that I needed.

Chris was great

Everything was fine. Just a small observation. The sign on the building says "Climate Controlled" storage (in quotes). This is terrible grammar and reflects poorly on the business. Quotes are not used for emphasis in English.

Great service from both Holly and Chris.

Was there about 10 minutes place was clean

Everything was perfect!

Truck was clean but old. Noted that oil service light stayed on and had already been commented about that a few months back.

Both Holly and Chris have been outstanding, friendly and helpful. Highly recommend Ideal Storage.

Great service and personalities.. truck was clean and ran great.. will go back again when needed.. Thanks

Nothing. Great job Hollie and Chris!

Outstanding, friendly and quick service and communication.

I had issue at this location 3700 Atascocita Road, Humble, TX 77396 I tried to drop off trailer there the guy was rude as hell and did not want to help at all, said they don't do drop offs. The girl I rented from put wrong equipment # on paperwork and he acted like I stole something. Safest thing for me to do was to leave. Other than that I will rent again.

I can't think of anything other than it took a little bit of practice on our own to make certain we got the back door to lift up properly. Minor issue at best. I enjoyed working with the staff from Ideal Storage. They were very accommodating, friendly and helpful. Plan to use this store again.

Customer service lady was excellent.

Was no body at the time

Great place!

nothing you representative is just superb .

Nothing, this manager stayed late even when the uhaul system was down and wrote us out a paper contract. Also kept us up to date the next morning for when the contract was entered so we could return truck. Great Service

I don't think there is anything else did y'all can do to make a customer satisfied great customer service worst with people yeller great company

Inside of cab smelled of smoke and had dirt, crumbs, trash, cigarette ash etc.

The attendant was absent on first arrival - apparently, he'd gone to the restroom. He was very pleasant and helpful.