Excellent service!
Braz D.
Customer Reviews for Ideal Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Extraordinario servicio al cliente
CHARLES S.Patty and Holly are the best!
Anne S.This location is operated in the highest professional manner.
EUGENE S.Holly has been very helpful every time I have been to this location.
NICKY G.All good ðŸ‘
Roy H.Holly is always a pleasure to do business with. She is both friendly and professional.
JOHN G.We were greeted at the door. Assisted in every way needed.
GLENDA W.Awesome u haul dealer. Very friendly and knowledgeable of the various insurance plans. Helped me out a bunch. All your dealers should be like them
Gary J.had issues with contract but the lady working the desk at U-Haul Moving & Storage of East Plano was able to fix it without issue and had great customer service
joseph B.I was very impressed with the young lady managing the facility. She was very knowledgeable and friendly. She hooked up the trailer to our truck quickly and easily. She is a credit to your company. Will definitely use this location again if I need a trailer or truck.
JOHN G.Customer service was awesome!!
Connie D.No improvements needed! Everything was Awesome!!
GORDON M.Excellent service. Exceptional talented personnel. Holly is a premium manger and recommends the best equipment for your job. We drive 120 miles to that location to work with her on our needs, passing 5 + Uhaul closer agents to work with this location..
Eugene S.Fill in information about where to return truck.
Cynthia G.Office clerk did the check out very fast and explainable. She did a great job. Definitely will recommend this location to anyone.
Carlos D.Fantastic service
STEPHEN M.Very friendly and takes care customer
WILLIE C.Lady was super nice. I'd we need one a gain will be using this location!
Chantelle H.The customer service was exceptional I highly reccomend to all of my friends and family. This was my very first time using uhaul and I will definitely be a returning customer in the future.
Jordan P.Extremely nice and efficient
Matthew L.Todo estuvo muy bien nos atendieron con mucha amabilidad la persona qué nos atendió y estamos muy satisfechos
TEOFILA R.Very courteous & helpful employee
Gina G.You all was awesome especially the lady in corsicana who took my order..
COLANDRIA W.Make sure trucks are in good maintenance and have no serious mechanical issues.
SHANNON J.I just want to say that Holly, the young lady is works at this site, was amazing. She was friendly, very knowledgeable about the trucks and had helpful tips on how to load and drive the truck.
TED RILEY B.take to long with computer app need make fast for paper work
Alan T.Stay as you are, excellent customer service. Very pleased.
JAMES JOSEPH B.Staff was fantastic and very quick to get me in/out. Great experience.
LAUREN T.We had a 26 ft uhaul mom's attic road tank we had reserved it was loaned to another individual before us we had two take the truck two trips because of this...it's all ok now but we need to be prosise about the trucks u have in your yards... Inventory everything that comes and goes.. stay updated on the system... If a yard is rented out of 26ft uhauls update the system call do something the whole deal needs to be rethought and fixed!! I was livid when I found out everything was not going to fit we had it packed to the ceiling... Packed
JONATHAN L.Yea have him CLEAN UP the office area. Both desk were full of old wrappers trash papers scattered old cups etc it was disgusting I didn't even sit
micheal E.I am going to mention Tony Munoz's exceptional customer service. i will always use U HAUL specially in his managerial area. he went above and beyond to help me re-route and drop off the trailer i had rented to a different location.. Thank you and thanks to Tony!!!
Alberto C.Good customer service
Debra J.I appreciate the kind, professional treatment I experienced with Holly at this location. She rocks!!
Karen W.Maybe consider weekly and monthly rentals
Robert S.Holly is just wonderful! She is an asset to the “U-Haul†brand. So friendly and personable. Knowledge about the equipment and quick to help! 5 Stars all around!
Richard F.This location was fantastic. They helped me very much.
Joe S.Holly and patty are awesome
Gary J.Great customer service pleasant and nice.
Terri A.Excellent Service
Lamonica R.Agent was very helpful and concerned that my needs were met. Additionally shared several options available. My rental experience was very pleasant!
Richard T.I had wanted a 10 ft truck but only 4 available...luckily I used all of it...truck was loud
Jan B.Improve app accuracy and more online tech support
Juan S.Nothing really The whole transaction was quick and the lady who helped me was polite The return was quick No issues
Tom T.Extremely helpful and accommodating. Great team
Janet W.Very nice and friendly. Had us out of there in 10 minutes.
Byron B.Make sure the vehicles are well maintained.
CHARLENE W.Rental was quick and easy. EXCELLENT customer service. Ideal Self Storage was only U-Haul Rental service in town that had equipment that I needed.
Teresa H.Chris was great
Joe S.Everything was fine. Just a small observation. The sign on the building says "Climate Controlled" storage (in quotes). This is terrible grammar and reflects poorly on the business. Quotes are not used for emphasis in English.
September K.Great service from both Holly and Chris.
Valerie B.Was there about 10 minutes place was clean
Edward D.Everything was perfect!
Yolanda S.Truck was clean but old. Noted that oil service light stayed on and had already been commented about that a few months back.
Janet C.Both Holly and Chris have been outstanding, friendly and helpful. Highly recommend Ideal Storage.
Dwayne P.