Customer Reviews for Icoal Enterprise
(U-Haul Neighborhood Dealer)

10 reviews

1659 Airport Blvd   West Columbia, SC 29169

(803) 753-8881

Office Hours

  • Mon-Fri: 10:30 am–4 pm
  • Sat: 11 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(803) 753-8881

1659 Airport Blvd
West Columbia, SC 29169

Services at this Location:

Office Hours

  • Mon-Fri: 10:30 am–4 pm
  • Sat: 11 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
4.0

Looks can be deceiving. While I would not have chosen this place on my own (my preferred location was switched because of truck availability), the staff was very professional and friendly. I gave them above average for the personnel at this location. He definitely knew what he was doing, and the pick-up was fast and easy.

LARRY C B. 
Rating:
3.0

Better communication, easier to access same or upgrade equipment.

samuel H. 
Rating:
5.0

Customer did not leave a comment.

Denisse R. 
Rating:
1.0

Customer did not leave a comment.

tosha R. 
Rating:
2.0

Customer did not leave a comment.

Doyle N. 
Rating:
5.0

Customer did not leave a comment.

Ella M. 
Rating:
1.0

Dirty, employees, were clearly did not have any command of the English language. Reserved 24 moving blankets, the truck only had 6. Truck had less than a quarter tank of gas in it. Facility at pick up location was dirty, unkempt, unorganized and took me over an hour and 1/2 to get into truck and depart. 30 miles into trip, truck began to chug, spit, and was unable to go over 60mph. Very stressful to be breaking up with someone after knowing them for over 30 years, not having much money, and worrying the entire trip that vehicle would break down.

Leigh E. 
Rating:
3.0

The Uhaul app allocation algorithm sent me to a distant location. Seems the web allocation favors distributing customers to new or less frequented rental locations than it is in maximizing the customer experience. I am less inclined to use the Uhaul app as it overrode my location selection and not because of equipment availability (I checked)

John G. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top