Better communication, easier to access same or upgrade equipment.samuel H.
Customer Reviews for Icoal Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Denisse R.
El cliente no dejó un comentario.tosha R.
El cliente no dejó un comentario.Doyle N.
El cliente no dejó un comentario.Ella M.
Dirty, employees, were clearly did not have any command of the English language. Reserved 24 moving blankets, the truck only had 6. Truck had less than a quarter tank of gas in it. Facility at pick up location was dirty, unkempt, unorganized and took me over an hour and 1/2 to get into truck and depart. 30 miles into trip, truck began to chug, spit, and was unable to go over 60mph. Very stressful to be breaking up with someone after knowing them for over 30 years, not having much money, and worrying the entire trip that vehicle would break down.Leigh E.
The Uhaul app allocation algorithm sent me to a distant location. Seems the web allocation favors distributing customers to new or less frequented rental locations than it is in maximizing the customer experience. I am less inclined to use the Uhaul app as it overrode my location selection and not because of equipment availability (I checked)John G.