Checked hours and scheduled pickup appointment on-line. NO ONE BOTHERED TO SHOW UP AT THE LOCATION! Call center person not only extremely RUDE and DISRESPECTFULL but hung up on us.Dan B.
Customer Reviews for In And Out Tax & More
(U-Haul Neighborhood Dealer)
Gretna, LA 70053
Servicios en esta ubicación:
- Mon–Tue11 a. m. - 2:30 p. m.
- Viernes11 a. m. - 2:30 p. m.
- 12/6/2022: cerrado
- 12/9/2022 - 12/11/2022: cerrado
- 12/23/2022 - 12/25/2022: cerrado
- 12/30/2022 - 1/2/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
They staff was so helpful this was the first location I've rented from where I didn't have any issues. In addition I didn't have to hookup my own equipment. When I go to the big locations they be so busy I usually hookup my own equipment. The lady said oh no that's my job. But being a man I wanted to help but she wouldn't let me. She also offered my water. I will always return to her.clint W.
It was the absolute worst experience! Plus y'all STOLE $150 from me saying that I didn't return keys that were IN THE TRUCK!! I'm sure I will never using uhaul again!LESHAY T.
Poor communication lack of concern for customers better phone service for that locationLatoya J.
Arrived to location at 2.25 for my 3 PM pickup and could not even enter the building. I called multiple times and was told that I would to wait outside (and it was raining) and they would come meet me at the front door at 3 PM. At 3 PM no one arrived and continued to wait. At 3:05 I called and no one picked up as it was technically after the office closed. So then I called the 1800 number and they told me the location is closed and asked why I had not arrived earlier. Overall not very good experience. Fortunately around that time someone showed up.Ashish H.
El cliente no dejó un comentario.Ryan T.
El cliente no dejó un comentario.Rick W.
El cliente no dejó un comentario.Mary S.
There was no one there to help with the trailer. I had to ask for help from another customer.JACQUELINE W.
El cliente no dejó un comentario.EDDIE F.
Everything went smooth and the staff was prompt and friendly. Truck was up to par and clean. No complaints.Jeffrey P.
El cliente no dejó un comentario.Sully R.
I only had trouble because the time to pick up was not changed in the computer so 24/7 did not work. Had to bug several people that morning.Keith B.
El cliente no dejó un comentario.Izella H.