Customer Reviews for In And Out Cellular
(U-Haul Neighborhood Dealer)

123 comentarios

2327 S Ridgewood Ave   Edgewater, FL 32141

(386) 428-5893

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sábado
    10 a. m. - 4 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(386) 428-5893

2327 S Ridgewood Ave
Edgewater, FL 32141

Servicios en esta ubicación:

Horario

  • Mon–Fri
    10 a. m. - 6 p. m.
  • Sábado
    10 a. m. - 4 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

robert W. 
Clasificación:
1.0

Fix the a/c, detail the the trucks after use, and fix the broken key drop boxes.

Mary S. 
Clasificación:
5.0

what a bunch of HOT HUNKS I recommend to everybody

david W. 
Clasificación:
4.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
1.0

Never received an E receipt been waiting on it since Friday not even sure if it was registered as being turned in

SEAN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Merrill O. 
Clasificación:
5.0

First of all! The people at the location are the only reason I'm not leaving one star on every single column! Two different locations without the right equipment as booked The New Smyrna store I started with only booked me for 24 hours when I was needing it for a 48 hour rental. Then when they told me the truck had to be back early from my first arrangement booked, I told them that would not work with my timeframe. So I called u-haul directly & they sent me to another location. (sounded more like a sales person, then customer service) when I got to this location they informed me that they didn't even have the equipment that the representative booked, sending me to another city. I was physically panicking ,and the people at the location we're awesome! Very helpful and assisted me with a different size truck that they did have available. However U-Haul did not keep their promise as they said in the “recorded call”….. I ordered a 26 foot truck so that I could move everything at one time. I was stuck with a 17 foot truck having to take multiple trips and have it an extra 12 hours, that i'm sure they will be charging ME for. Not really sure if I will be using or referring U-Haul in the future.

Zack Y. 
Clasificación:
5.0

The staff was very helpful and friendly. Smooth transaction. I would rate an A+.

Danny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Torrance B. 
Clasificación:
3.0

The vehicle was clean of trash but not cleaned of sand and drink spills.

Allene D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Happy

JAMES M. 
Clasificación:
3.0

Truck was not full of gas when picked up. The box on box truck was dirty, unswept. Got charged for 3 gallons of gas after return, even though I only went 12 miles & I put 3 gallons in right before I returned it. It was refunded by U-Haul after online chat, but it took valuable time out of my day.

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY B. 
Clasificación:
3.0

When I dropped the vehicle off the dealer was a little irritated and said he didn't have room for any more trailers , but said just leave it where I backed in but offered no help.

Bruce G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYONA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MILO C. 
Clasificación:
5.0

Great service and equipment!

JAMES R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELINORE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TORRANCE B. 
Clasificación:
3.0

There was a pricing discrepancy and it seems like insurance was added to the contract and I had to request it be taken off. I rejected the insurance on line which led me to believe the local person added it in without my authorization.

WILLIAM S. 
Clasificación:
3.0

El cliente no dejó un comentario.

LINDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie P. 
Clasificación:
5.0

El cliente no dejó un comentario.

rayona C. 
Clasificación:
1.0

Must inspect truck before giving it to a customer!!! Not only did the truck shut down on me before I loaded it!! But it also had the check engine light on the way to my destination!! The truck was NOT safe, kept on making a noise that sounded like there was something wrong with the belt. If you have a contract with uhaul make it a point to inspect every vehicle big safety concern. Worse uhaul experience I have ever had!!

LIYEAM G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT P. 
Clasificación:
3.0

Did an online drop off. Facility wasn't open. Have no basis for opinion.

GREGORY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SEBASTIAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARI N. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD B. 
Clasificación:
4.0

We thought the truck would be checked over while we were there. There were no issues so it worked out fine Cruise control on the truck would have made it much more pleasant to drive

Lowell K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
4.0

Truck was pretty dirty on the outside but clean inside.

MARK R. 
Clasificación:
5.0

The gentleman who helped us was extremely friendly and helpful.

Debra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

Add A U Haul u sign on a pole so customers will found the location easier.

ALEXANDER E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca L. 
Clasificación:
3.0

Don't give someone a uhaul with a broken windshield

KIMBERLEE F. 
Clasificación:
5.0

It was a good experience and I don't think anything could be done to make it better

RANDY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA B. 
Clasificación:
4.0

Charged me insurance which I clearly said I didn't want.

David B. 
Clasificación:
5.0

Great customer service .

Scott C. 
Clasificación:
5.0

These gentlemen were very nice and helpful and made sure I got in-and-out in a timely manner.

Tanya B. 
Clasificación:
5.0

Nice manager

Donald D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEAL L. 
Clasificación:
4.0

Trailer was very dirty inside and out.. Attendant swept it out for me but had to wash it inside before I arrived at pick-up point.

WAYNE M. 
Clasificación:
4.0

Routine maintenance of trailers which isn't the pick up locations fault, ratchets on auto mover trailer needed to be lubricated to be able to function but worked on the trip. Trailer also had mud/clay all around it

MICHAEL O. 
Clasificación:
1.0

No customer service or check-in procedure. Was called 2 days after return by U-Haul to find out where the trailer was. Please never send another customer to them......they sell cell phones !

WAYNE M. 
Clasificación:
5.0

Great customer service all around. No improvements necessary. They are at the top of their game.

GREGORY H. 
Clasificación:
1.0

Dropped the truck off before the time it was due, got a call from uhaul saying the truck hadn't been turned in because the drop off location hadn't checked it in. Not happy!

DEBORAH H. 
Clasificación:
2.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya B. 
Clasificación:
5.0

Jesse and Hunter were lovely and her professional.

Jacquelynn M. 
Clasificación:
3.0

I had a lot of damaged boxes in my truck because of water damage from the truck I rented leaking bottom floor and roof im trying to send photos here but it won't allow ive contacted customer service about this and of course no reply or follow up

MICHAEL P. 
Clasificación:
4.0

Everything went according to the reservation info. Easy return policy ... drop key in box. thanks for all your help.. J De

JANE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
3.0

I had requested pads but none were available when I picked up the truck.

Sue B. 
Clasificación:
2.0

My issues relate to a billing issue.

Marion O. 
Clasificación:
5.0

S

Johnathan Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calum G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelynn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HILLARY Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
3.0

When I picked up the truck there were crumbs in the drink holders and on the floor as well as a cigarette lighter. The vehicle was obviously NOT cleaned from the previous rental & with COVID I was very concerned. I was promised compensation which I did not receive. Very displeased!

FRANCINE H. 
Clasificación:
2.0

We were told our truck had a ramp, it did not. We took it back to swap it and were very rudely told we would have to pay for another truck, and dispute for refund with the original. This would have been a completely lost deal but the original employee we dealt with made it right and arranged for a different truck with a ramp. The other employee should not be working with the public.

Matthew T. 
Clasificación:
3.0

location in new smyrna fl below zero .i went in there and there was a women i made arrangemements with for a one way to knoxville TN !!! i came to pick it up 2 days later and she said she had no one way 15 footers she could give to me ( i have the print out of her saying one way 2 days earlier 15 footer) and she treated me bad !! what a bitch! im going to complain to headquarters !!!!!!!!!!!!! I paid 29 dollars for a taxi to edgewater fl for the u haul and at new smyrna fl i was able to walk 2 miles , I EXPECT apology and my money back for my taxi!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Robert K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
3.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

Personnel at tis location are the best. If I need a U-haul in the future, I will try to make my reservation through this location.

Don K. 
Clasificación:
1.0

Unbelievably clueless ... returned my one way vehicle a day early and handed keys to person working at drop off ... two days later truck still was not checked in, even though I called two days in a row regarding my receipt but NEVER GOT A CALL FROM THEM OR U-HAUL ... then went to location to have my deposit put back on my card and they apparently lack the technology to enter credit card numbers into computer system ... so have to wait two weeks for a paper check!!! I cannot understand how U-Haul remains in business ... need to use Hertz or Ryder next time !!!

james E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark Wayne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
1.0

I sat at one and U-Haul spot in Oak Hill Florida for an hour and then the guy didn't know how to work the computer so he said sorry I can't rent it today I went to a different Place down the road in Edgewater rented a car hauler got to Orlando and the tire went flat there was a patch inside the tire and the stem that comes out when they patch it was leaking The tire came off the bed the next day I drop the trailer off at 5 AM and I called the place at 11 AM and let them know I dropped it off he said he was putting it into the computer now and never did I got a text message at 5:50 PM sayingI did not return their equipment

joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
4.0

The people at the location were great. The truck was an older truck that smelled of smoke. You could see where someone had laid cigarettes on the console and melted it. The cargo box looked like someone hauled concrete like product in it. Overall a good experience.

Chris F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

murray G. 
Clasificación:
4.0

The owner of the the shop was very friendly and helpful. I was able to rent the truck quickly without any hassle

John L. 
Clasificación:
2.0

Terrible to get in and out of. Trailer was tucked back in a tiny spot. Wasn't hooked to truck upon my arrival. Real pain. Also one perso. Working there I waited forever.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlin B. 
Clasificación:
1.0

More professional peoples, And I bring the truck before and no take any discount, and they charge for the Dolly and I never take was a very but experience with this company a this time, forget put almos lost my car for trailer. Never more I use or recommendation from my part to you company.

ruben R. 
Clasificación:
2.0

Better customer service

CLAUDIA V. 
Clasificación:
1.0

was very dirty inside I had to clean it before using it

Jonathan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Y. 
Clasificación:
3.0

The office was closed perhaps due to the hurricane.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK L. 
Clasificación:
3.0

Convenient location and good customer service!

mark E. 
Clasificación:
1.0

Charged me 43 dollars after telling my wife it would be 10-12 dollars Fuck U-Haul scammed me on my truck order too

Kelly K. 
Clasificación:
2.0

It was a parking lot and not very well identified but it all worked out and happy it did. Thanks for your quick follow up. Change of drop off location complicated things but I understand why it had to happened.

Ray S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shelley A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerald S. 
No se han enviado comentarios para esta ubicación.

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