Customer Reviews for In And Out Cellular
(Distribuidor de U-Haul del vecindario)

93 comentarios

2327 S Ridgewood Ave   Edgewater, FL 32141

(386) 428-5893

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(386) 428-5893

2327 S Ridgewood Ave
Edgewater, FL 32141

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10 a. m. - 6 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Did an online drop off. Facility wasn't open. Have no basis for opinion.

GREGORY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

SEBASTIAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARI N. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAROLD B. 
Clasificación:
4.0

We thought the truck would be checked over while we were there. There were no issues so it worked out fine Cruise control on the truck would have made it much more pleasant to drive

Lowell K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott C. 
Clasificación:
4.0

Truck was pretty dirty on the outside but clean inside.

MARK R. 
Clasificación:
5.0

The gentleman who helped us was extremely friendly and helpful.

Debra N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard W. 
Clasificación:
5.0

Add A U Haul u sign on a pole so customers will found the location easier.

ALEXANDER E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca L. 
Clasificación:
3.0

Don't give someone a uhaul with a broken windshield

KIMBERLEE F. 
Clasificación:
5.0

It was a good experience and I don't think anything could be done to make it better

RANDY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA B. 
Clasificación:
4.0

Charged me insurance which I clearly said I didn't want.

David B. 
Clasificación:
5.0

Great customer service .

Scott C. 
Clasificación:
5.0

These gentlemen were very nice and helpful and made sure I got in-and-out in a timely manner.

Tanya B. 
Clasificación:
5.0

Nice manager

Donald D. 
Clasificación:
3.0

El cliente no dejó un comentario.

JESSE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEAL L. 
Clasificación:
4.0

Trailer was very dirty inside and out.. Attendant swept it out for me but had to wash it inside before I arrived at pick-up point.

WAYNE M. 
Clasificación:
4.0

Routine maintenance of trailers which isn't the pick up locations fault, ratchets on auto mover trailer needed to be lubricated to be able to function but worked on the trip. Trailer also had mud/clay all around it

MICHAEL O. 
Clasificación:
1.0

No customer service or check-in procedure. Was called 2 days after return by U-Haul to find out where the trailer was. Please never send another customer to them......they sell cell phones !

WAYNE M. 
Clasificación:
5.0

Great customer service all around. No improvements necessary. They are at the top of their game.

GREGORY H. 
Clasificación:
1.0

Dropped the truck off before the time it was due, got a call from uhaul saying the truck hadn't been turned in because the drop off location hadn't checked it in. Not happy!

DEBORAH H. 
Clasificación:
2.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanya B. 
Clasificación:
5.0

Jesse and Hunter were lovely and her professional.

Jacquelynn M. 
Clasificación:
3.0

I had a lot of damaged boxes in my truck because of water damage from the truck I rented leaking bottom floor and roof im trying to send photos here but it won't allow ive contacted customer service about this and of course no reply or follow up

MICHAEL P. 
Clasificación:
4.0

Everything went according to the reservation info. Easy return policy ... drop key in box. thanks for all your help.. J De

JANE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
3.0

I had requested pads but none were available when I picked up the truck.

Sue B. 
Clasificación:
2.0

My issues relate to a billing issue.

Marion O. 
Clasificación:
5.0

S

Johnathan Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calum G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelynn M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HILLARY Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brent S. 
Clasificación:
3.0

When I picked up the truck there were crumbs in the drink holders and on the floor as well as a cigarette lighter. The vehicle was obviously NOT cleaned from the previous rental & with COVID I was very concerned. I was promised compensation which I did not receive. Very displeased!

FRANCINE H. 
Clasificación:
2.0

We were told our truck had a ramp, it did not. We took it back to swap it and were very rudely told we would have to pay for another truck, and dispute for refund with the original. This would have been a completely lost deal but the original employee we dealt with made it right and arranged for a different truck with a ramp. The other employee should not be working with the public.

Matthew T. 
Clasificación:
3.0

location in new smyrna fl below zero .i went in there and there was a women i made arrangemements with for a one way to knoxville TN !!! i came to pick it up 2 days later and she said she had no one way 15 footers she could give to me ( i have the print out of her saying one way 2 days earlier 15 footer) and she treated me bad !! what a bitch! im going to complain to headquarters !!!!!!!!!!!!! I paid 29 dollars for a taxi to edgewater fl for the u haul and at new smyrna fl i was able to walk 2 miles , I EXPECT apology and my money back for my taxi!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Robert K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
3.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

Personnel at tis location are the best. If I need a U-haul in the future, I will try to make my reservation through this location.

Don K. 
Clasificación:
1.0

Unbelievably clueless ... returned my one way vehicle a day early and handed keys to person working at drop off ... two days later truck still was not checked in, even though I called two days in a row regarding my receipt but NEVER GOT A CALL FROM THEM OR U-HAUL ... then went to location to have my deposit put back on my card and they apparently lack the technology to enter credit card numbers into computer system ... so have to wait two weeks for a paper check!!! I cannot understand how U-Haul remains in business ... need to use Hertz or Ryder next time !!!

james E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark Wayne S. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
1.0

I sat at one and U-Haul spot in Oak Hill Florida for an hour and then the guy didn't know how to work the computer so he said sorry I can't rent it today I went to a different Place down the road in Edgewater rented a car hauler got to Orlando and the tire went flat there was a patch inside the tire and the stem that comes out when they patch it was leaking The tire came off the bed the next day I drop the trailer off at 5 AM and I called the place at 11 AM and let them know I dropped it off he said he was putting it into the computer now and never did I got a text message at 5:50 PM sayingI did not return their equipment

joseph P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
4.0

The people at the location were great. The truck was an older truck that smelled of smoke. You could see where someone had laid cigarettes on the console and melted it. The cargo box looked like someone hauled concrete like product in it. Overall a good experience.

Chris F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

murray G. 
Clasificación:
4.0

The owner of the the shop was very friendly and helpful. I was able to rent the truck quickly without any hassle

John L. 
Clasificación:
2.0

Terrible to get in and out of. Trailer was tucked back in a tiny spot. Wasn't hooked to truck upon my arrival. Real pain. Also one perso. Working there I waited forever.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlin B. 
Clasificación:
1.0

More professional peoples, And I bring the truck before and no take any discount, and they charge for the Dolly and I never take was a very but experience with this company a this time, forget put almos lost my car for trailer. Never more I use or recommendation from my part to you company.

ruben R. 
Clasificación:
2.0

Better customer service

CLAUDIA V. 
Clasificación:
1.0

was very dirty inside I had to clean it before using it

Jonathan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Y. 
Clasificación:
3.0

The office was closed perhaps due to the hurricane.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK L. 
Clasificación:
3.0

Convenient location and good customer service!

mark E. 
Clasificación:
1.0

Charged me 43 dollars after telling my wife it would be 10-12 dollars Fuck U-Haul scammed me on my truck order too

Kelly K. 
Clasificación:
2.0

It was a parking lot and not very well identified but it all worked out and happy it did. Thanks for your quick follow up. Change of drop off location complicated things but I understand why it had to happened.

Ray S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shelley A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gerald S. 
Clasificación:
3.0

When I dropped off the U-Haul the staff informed me that I would be receiving a refund as I overfilled the gas tank. After 7 days I called back as I have not received my refund. I was told to call customer service. I called customer service the 1-800 number I was sent back to the Edgewater location to have a conversation about the refund I was then speaking with the owner who told me he has nothing to do with the refund and the person who originally told me I would get a refund was new. I'm still waiting for a refund to my account that the gas tank should have been filled to 5/8 and I filled it more to 7/8. Was not happy with the runaround. I've tried to call several times in the waiting time is always 20 minutes or more. My phone number is 315-395-6386 I would appreciate my refund. When gas has not been filled up correctly it is very quickly removed from the credit card on file for someone who overfill it would be appreciated to receive the refund

Aimee G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Susan C. 
Clasificación:
3.0

Windshield was plastered with dead bugs. Only 7 moving pads in the truck not 12. My fault for not counting the stack before I pulled out.

Dave S. 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
1.0

Try helping with the trailer. No one around except receptionist.

susan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley W. 
Clasificación:
5.0

Gentlemen help unload and friendly

Ralph J. 
Clasificación:
4.0

El cliente no dejó un comentario.

RILEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charlton D. 
Clasificación:
5.0

Nice man

Charles W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer R. 
Clasificación:
4.0

$25.00 to clean the ashtray is a bit extreme. Especially after mopping and sweeping out the entire cargo space. Was never told about the added cleaning fee.

Terry W. 
Clasificación:
5.0

The man behind the counter was very busy. That being said, I was still served quickly and was very pleased with service I received. Great job, I will be returning to this business in the future.

DARRELL R. 
Clasificación:
1.0

They are new at this and service was extreamly sloooow. Had to ask attendant to observe lights as they were going back inside......l have used haul since 1964 and always was well satisfied.... these people should not represent you!

TOM S. 
Clasificación:
1.0

Paper work was done wrong and we were never even given a copy of any paper work at all. Had or one way rental incorrect. Home office had to correct over the phone on drop off.

Glenda G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raul M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles L. 
Clasificación:
1.0

El cliente no dejó un comentario.

James O. 
Clasificación:
1.0

The place was nice.BUT I was OVERCHARGED for 22.2 miles! Please fix!!!We

JOYCE D. 
Clasificación:
2.0

help hook-up be better prepared

Patrick M. 
Clasificación:
4.0

Never received the call from Uhaul, as the website indicated, concerning the return and final cost.

Mark C. 
No se han enviado comentarios para esta ubicación.

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