Location was very dark after hours. I had trouble with dropping off truck to return truck online. 40 min wait on 800 number and no one at location answered. Left truck after walking around in the pitch dark, getting eaten by A Lot of inscects, and dropped keys, and took pics everywhere but Could not return truck until morning when someone was at office.Geeta W.
Customer Reviews for I75 Business Park & Self Storage
(Distribuidor de U-Haul del vecindario)
Gainesville, FL 32608
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- 7/4/2022: cerrado
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.manuel C.
I reserved a truck and a dolly at the location down the road. I get there and they tell me they have nothing for me. Its completely unprofessional and I will tell anyone that needs a moving truck to pick a different company. Thankfully the lady at this new location went above and beyond to help me.Franco M.
El cliente no dejó un comentario.Thomas H.
Charged me for returning late, when I returned well before it was needed to be dropped off.Elizabeth P.
El cliente no dejó un comentario.Christie M.
El cliente no dejó un comentario.ALAN S.
El cliente no dejó un comentario.ALEJANDRO J.
El cliente no dejó un comentario.Grant C.
El cliente no dejó un comentario.Leonard K.
El cliente no dejó un comentario.Trey A.
Great customer service during a stressful moving experience.Katrice M.
Both people there were very friendly and helpful and very easy to talk to. Very happy.Santos E.
My Uhaul brakes was bad, I had to pump them before coming to a complete stop. The truck itself shook the entire time, the engine light was and stayed on. Other than that, it was safe, successful move. GraciasMichelle L.
People were very helpful and KnowledgeableKREIG F.
The truck was clean however it did break down on us. There was a coolant leak and the truck overheated and could not be fixed. We were able to get a different truck the next morning. Except for the truck issues, we had great service and easily got the help we neededChristine B.
El cliente no dejó un comentario.Allison O.
El cliente no dejó un comentario.Juan C.
El cliente no dejó un comentario.TERESA W.
El cliente no dejó un comentario.Kiara L.
El cliente no dejó un comentario.kay B.
El cliente no dejó un comentario.RONALD C.
El cliente no dejó un comentario.Dan B.
Everything was excellentCarolyn H.
Ray was a gem! He came and helped me get checked in and out when my online check in and out was not working. He was friendly and warm. A true asset to the company.Jodi C.
The truck appeared well maintained, and I had no issues with my drive. I went over 100 miles with no unexpected issues. The vehicle was fair on MPGs. The instrument cluster reported an average of around 8-9MPGs, which is fair for such a large truck (20 foot box). I used it to move various household goods and furniture. I would rent from U-Haul again, as I have only rented trucks twice with them, and both experiences were positive.ROGER P.
Nothing. Everyone and everything was fantastic!!!Joel A.
Vehicle broke down on interstate. Had to wait 4 hours because had to "stay with vehicle." Truck threw a rod because no oil. THEN when asking about my prepaying for mileage that I didn't actually drive, got charged MORE for not filling the tank with gas! It was towed!!! And I was stranded for 4 hours!!!Mark K.
Customer service was lacking - the lady at the front counter was cranky. Wasn't very pleasant to talk to. When I returned the truck, I greeted her in the parking lot and she said "just drop the key off in the door, I'm done for the day.SHERI M.
The inside of the cab was not swept out but it was not enough to turn me away. The customer service was awesome. Already recommended the location to others.Hulda C.
The location and service was excellent. I only wish there were more hours on Saturday and potentially on Sunday.Joel F.
El cliente no dejó un comentario.Zachariah C.
El cliente no dejó un comentario.Dionicio G.
El cliente no dejó un comentario.Michael J.
El cliente no dejó un comentario.PATRICIA H.
El cliente no dejó un comentario.Mike M.
Equipment was ready to go, staff was pleasant. Only advice was maybe ask if customer would like an overview on operating the vehicle instead of just handing you the keys.Emily H.
Everything is perfectAbubakr O.
truck with 127k miles front end so worn out unable to keep the vehicle in one lane while driving - truck needs to be repaired or removed from service rented 4 wheel dolly - all 4 wheels had rubber tread falling off so dolly was unusable - i rented it because i needed it - refunding my rental was not appropriate - i NEEDED the dolly for my move and was forced to do without - obviously not inspected before rented 2 wheel dolly that we rented looked like it was purchased from harbor freight and left in a lake for a year - totally rusted - not rental qualityStreve B.
El cliente no dejó un comentario.Yanming Y.
I think you have everything that you needed to hear in the first comment box above.MAYIA P.
El cliente no dejó un comentario.STEPHEN E.
Very professional and easy processJacqueline P.
Very nice peopleJohn S.
El cliente no dejó un comentario.JOHN J.
Cris wss so helpful. Good customer service. The truck has no A/C. Not comfortable to drive without one.NELSON C.
El cliente no dejó un comentario.Michael J.
El cliente no dejó un comentario.MATTHEW M.
El cliente no dejó un comentario.YVETTE Q.
El cliente no dejó un comentario.Christian N.
El cliente no dejó un comentario.Colette O.
El cliente no dejó un comentario.Arash M.
El cliente no dejó un comentario.GARY S.
El cliente no dejó un comentario.christopher C.
El cliente no dejó un comentario.MUHAMMAD USAMA S H.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.Zhixing W.
Not a thing it was great service Thank you Ms. CarolLETA JANE A.
Carol is always polite and friendly! I have rented from this location several times just because of her! I know I will be treated well and get what I ask for on time.DEBRA S.
Nothing. Everything was awesome. Great experience!JOEL A.
The truck needed an alignment. It was pulling to the right the entire trip which made the 5 hour drive more tiring.Grant L.
I did not notice moving supplies. I would have purchased more supplies if they were displayed. It also may be that I did not notice them.ROBIN W.
the only problem was that the truck stank of cigarettes as if someone had smoked but otherwise the conditions of the truck very well 👍🙂😉Julio C.
First off I would hire friendlier staff and make sure that each and every rental gets checked every time so that the next person won't get stuck with charges that they didn't useMatthew M.
El cliente no dejó un comentario.TONEY R.
We dropped truck off 1 day early on Saturday place was closed at 4pm. Dropped keys in slot. We received phone call Thursday we had not returned truck. I called and never heard back. I personally drove to the location and there sat the truck.Patricia M.
El cliente no dejó un comentario.TONI W.
Cracked windshield . Changes 25.00 cleaning fee for maybe 3 clothes hanger left . FYI returned truck with half tank of fuel when picked up truck at 3/4 of fuel . No courtesyAnita W.
Both of the employees were excellentERIK H.
El cliente no dejó un comentario.Celso C.
El cliente no dejó un comentario.JENNIFER S.
El cliente no dejó un comentario.roger E.
El cliente no dejó un comentario.roger E.
El cliente no dejó un comentario.ULYSSES R.
El cliente no dejó un comentario.PHILIP M.
El cliente no dejó un comentario.Jonathan L.
El cliente no dejó un comentario.Bobby J.
El cliente no dejó un comentario.CARLOS G.
Excellent attentive efficient customer servicePenny H.
The experience was intuitive and good overall. I have only a couple of minor suggestions: 1) This location needs to verify that their phone number listed on Google Maps is still intact. I tried calling it twice during open hours, but it only rang with no one answering. 2) I think the process of the initial inspection of the equipment could use some more clarity. The pictures of the equipment online were too low quality to discern where actual prior damages had occurred (i.e. I could not see the Xs marked in the picture of the vehicle). It might be useful to have, for example, an interactive diagram of the vehicle that shows where the Xs are, and the user can mark the location of previously unidentified Xs. Altogether, though, the experience of making the reservation and picking up the rental was intuitive. I did not use the mobile app so can't comment on it. Thanks for the rental!Joshua M.
El cliente no dejó un comentario.TREVOR H.
El cliente no dejó un comentario.Timothy N.
El cliente no dejó un comentario.JULIETTE R.
The manager was overwhelmed and gave me s truck that had a dirty driver cabin. When I asked if she would clean it she said that she would blow it out. With COVID-19 we should have sanitized the vehicle.Cedrick M.
Great experience!JONATHAN S.
El cliente no dejó un comentario.David E.
El cliente no dejó un comentario.Travis H.
El cliente no dejó un comentario.Daniel P.
El cliente no dejó un comentario.Yan X.
El cliente no dejó un comentario.Rick T.
Very friendly and amazing g customer service!!!Maylene J.
Best experience I've ever had with Uhaul, hands down.JOSHUA B.
Contactless pickup was a headacheGrisel D.
El cliente no dejó un comentario.Richard R.
El cliente no dejó un comentario.john M.
This location was excellent, friendly, and fast. Easy drop off and no hassle!FRANKIE V.
El cliente no dejó un comentario.Brandon C.
El cliente no dejó un comentario.Rob G.
El cliente no dejó un comentario.Diana F.
El cliente no dejó un comentario.Joseph T.