Comentarios del cliente para I-65 Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de I-65 Storage

Grado total:

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JASON F. en

Grado:

Everyone was great.

Brian L. en

Grado:

Drop off after hours didn't leave a lot of space to park the truck as there were several other trucks already parked.

Sheila C. en

Grado:

Customer service was excellent. Actually felt like you cared about us and giving us the best possible service.

Steve L. en

Grado:

El cliente no dejó un comentario.

Eldon F. en

Grado:

I was greeted by a very helpful team who had smiles on their faces and made the customers welcomed.

Gary L. en

Grado:

El cliente no dejó un comentario.

Kevin N. en

Grado:

El cliente no dejó un comentario.

David E. en

Grado:

El cliente no dejó un comentario.

Thomas F. en

Grado:

Erin did a great job assisting us with our rental process & customer experience

rocky n. en

Grado:

El cliente no dejó un comentario.

dan s. en

Grado:

Easy drop off - in and out, no hassles.

tom f. en

Grado:

I did not receive my receipt via email

Edward F. en

Grado:

Good customer service!

Lucinda G. en

Grado:

El cliente no dejó un comentario.

Ned W. en

Grado:

Closed when I returned trailer, but phone to person on duty and they allowed me to drop the trailer with code to locked property

Rick M. en

Grado:

El cliente no dejó un comentario.

Gary S. en

Grado:

Everything was great

William F. en

Grado:

El cliente no dejó un comentario.

Alissa S. en

Grado:

El cliente no dejó un comentario.

Howell L. en

Grado:

El cliente no dejó un comentario.

Ryan W. en

Grado:

El cliente no dejó un comentario.

Willy G. en

Grado:

El cliente no dejó un comentario.

Darryl D. en

Grado:

El cliente no dejó un comentario.

Christopher T. en

Grado:

didn't provide me any paperwork to signify that we brought the truck back which I thought was strange

Charles M. en

Grado:

Don't change pickup location at the last minute that has different hours than the one requested. It caused me to miss a load in window for my move which caused me to take an extra day to complete the move

Darrell L S. en

Grado:

El cliente no dejó un comentario.

Christi C. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.

Richard A. en

Grado:

I was unable to get the truck share to work. When I was at the location and attempted to get the key the system said my rental had been converted to a regular rental and I needed to come back when the store was open. I called the 800 number for U-Haul and was accused of lying and not being at the location. It was a very poor experience

Colin R. en

Grado:

Very helpful and nice. Highly recommend.

Phil B. en

Grado:

El cliente no dejó un comentario.

Novella S. en

Grado:

El cliente no dejó un comentario.

Jeffery W. en

Grado:

El cliente no dejó un comentario.

Paul M. en

Grado:

El cliente no dejó un comentario.

Kristopher G. en

Grado:

El cliente no dejó un comentario.

Nicholas S. en

Grado:

workers are good too much dirt and gravel

Jason S. en

Grado:

El cliente no dejó un comentario.

Jason S. en

Grado:

I dropped off when no one was there. After my experience picking up some of the equipment from the Norcross, GA location, I was very happy I didn't have to deal with anyone.

Cesar E. en

Grado:

I was greeted as soon as I stepped in, they were very pleasant and professional. I’m definitely coming back.

Michael A. en

Grado:

El cliente no dejó un comentario.

Jed K. en

Grado:

El cliente no dejó un comentario.

brandon g. en

Grado:

I needed to return the dolly on a Saturday I called the locations in my area but only cannot get a live person and it went to the corporate number which I had a 20 minute wait just to talk to anybody just to see if there would be someone at the facility that was closest to my house I drove to Florida from facilities before I found one that was open and that would except the trailer and the Thompson station area I recommend updating Google maps and taking off the businesses that are no longer in business that would be my suggestion

Deborah W. en

Grado:

The staff were very helpful and attentive to our needs.

DAVID N. en

Grado:

Staff was very helpful and flexible about accommodating my storage needs

James C. en

Grado:

El cliente no dejó un comentario.

Amy L. en

Grado:

El cliente no dejó un comentario.

Ken G. en

Grado:

Turn indicator wire was missing when picked up trailer, service person did not have emergency chains connected properly between trailer and truck. .

Rebecca R. en

Grado:

Also when I called to change my drop off location the people I spoke with were wonderful, very helpful!

Kim T. en

Grado:

Too expensive

Mary P. en

Grado:

El cliente no dejó un comentario.

Mark P. en

Grado:

El cliente no dejó un comentario.

andrew g. en

Grado:

They did quite well!

Nathan H. en

Grado:

El cliente no dejó un comentario.

Brandon M. en

Grado:

El cliente no dejó un comentario.

Andrew D. en

Grado:

Very easy and nice people work there, no problems at all

Michael S. en

Grado:

Uhaul truck share is terrible. It took over an hour to pick up our rental and this isn't the first time we've used the service. Also uhaul charged me for mileage overage, should I send you a bill for thr extra $20 I put in the truck because the fuel Guage wouldn't register the fuel going into the tank. Just fill up your trucks and make everyone fill them back up, the system you use is completely arbitrary. Easy to overfill and no one credits back the money but you charge for every Nickle and dime thing you can. Scam....

Susan H. en

Grado:

El cliente no dejó un comentario.

Jay S. en

Grado:

Best uhaul rental

Craig C. en

Grado:

El cliente no dejó un comentario.

LORNA M. en

Grado:

El cliente no dejó un comentario.

Brian P. en

Grado:

El cliente no dejó un comentario.

dan s. en

Grado:

Good service and easy check in with truck. No surprises.

James P. en

Grado:

El cliente no dejó un comentario.

James T. en

Grado:

El cliente no dejó un comentario.

Michelle I. en

Grado:

El cliente no dejó un comentario.

Cassandra W. en

Grado:

I was worried about picking up at hwy 44 after reading all the bad reviews. I did everything on line and called about 2 hours before I arrived. Everything went great.

Sonja W. en

Grado:

El cliente no dejó un comentario.

charles b. en

Grado:

Great customer service. Great to have ability to return 24/7.

Harry K. en

Grado:

the after hours pick-up drop of procedure is horrible.Took 20 minutes each time. The system needs to be changed to do all possible stuff AHEAD of the pick-up drop[ off. i.e. Even though you pre register, you need to add credit card info and any other data that is required before the pickup drop off. It will go faster and smoother I guarantee!

Steven B. en

Grado:

Fabulous experience. Very helpful and friendly staff over the phone and in person.

Roy B. en

Grado:

El cliente no dejó un comentario.

Justin W. en

Grado:

El cliente no dejó un comentario.

Teri B. en

Grado:

El cliente no dejó un comentario.

jacob p. en

Grado:

Excellent customer service!!

Christy M. en

Grado:

The staff was very friendly and super helpful. I was not able to use the unit because it was too small but they worked with me to find something that might work in the future. I definitely recommend!!

William F. en

Grado:

Great service The turn spaces are tight for big trucks but clean nice unit. Thanks

Don B. en

Grado:

What pleasure to meet this team. Process for pick up and return could not have been easier. Well done!

JIm P. en

Grado:

Self return was useless. Wouldn't find my location even though all other apps could and location settings was on high.

Grace S. en

Grado:

Staff were awesome and helpful!!! Will recommend to others

Michael R. en

Grado:

El cliente no dejó un comentario.

eric f. en

Grado:

Customer Service was top notch! Equipment was in good repair. Great experience, thank you!!

ROB S. en

Grado:

El cliente no dejó un comentario.

jeremy d. en

Grado:

Great service and economical pricing.

Michael S. en

Grado:

El cliente no dejó un comentario.

theodore l. en

Grado:

El cliente no dejó un comentario.

Mike S. en

Grado:

El cliente no dejó un comentario.

Robert T. en

Grado:

Great experience in every way

Dylan R. en

Grado:

El cliente no dejó un comentario.

Richard R. en

Grado:

El cliente no dejó un comentario.

caril c. en

Grado:

El cliente no dejó un comentario.

Juliette F. en

Grado:

When the tank says 1/8 and advised to bring that back with same amount of gas, then be told paperwork says 7/8 and get charged 30.00, not best practices at all. Just another way of ripping people off. Never again.

Ronald B. en

Grado:

El cliente no dejó un comentario.

gary c. en

Grado:

nice people to deal with.

Dominic M. en

Grado:

Karen was a great help. Highly recommend her customer service.

David M. en

Grado:

Karen was very nice and helpful. So was Jim. I love renting trailers here.

alan w. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

John B. en

Grado:

El cliente no dejó un comentario.

mike J. en

Grado:

Don’t know of anything you could do to improve for the next customer. I had a great experience my guy was very friendly,fast, and professional. I would definitely use them again. Thank you

Thomas H. en

Grado:

good service

Katherine R. en

Grado:

the online pickup and drop off experience are a bit tedious and drawn out while trying to pick up and drop off.

Paul R. en

Grado:

U-Haul sent me to the James Campbell address in Columbia TN and they turned me away. They said they don’t take 12’ trailers?? I prefer the Joe Peay Rd location in Spring Hill TN as it is the closest to our farm, clean, new, spacious and helpful service. Regardless of where U-Haul recommends my return location, I we be using the Joe Peay Rd location in Spring Hill TN

William T. en

Grado:

El cliente no dejó un comentario.

Phillip Y. en

Grado:

El cliente no dejó un comentario.

JENNIFER B. en

Grado:

Service was fast and good.

KEVIN G. en

Grado:

Timely, responsive, helpful