Comentarios de los clientes para I44 Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de I44 Self Storage

Clasificación general:

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Jamie L.
Clasificación:

The young red-headed woman couldn't answer my questions about 24 hour drop off, had trouble finding the drop-off location( I had to give her the address to find the only one in the town we were headed to), had me walk out to figure out which truck was the parked in front ready to go because she didn't want to go out in the cold, and I had to request her put on her mask when we first arrived that she had in her car. I wish I would have gone with Penske.

Malorie B.
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Excellent customer skills very polite staff!

Brian J.
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The employee was nice and helpful.

Jonas R.
Clasificación:

add crusie control

Paula J.
Clasificación:

I just wish that you all don't charge for every little things. Like dolly, blankets, straps. I think it will be better if the price is higher but including some items.

Tom B.
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Check the gas gauge and the bed for cleanliness BEFORE YOU LEAVE the parking lot! I made the reservation and my husband picked up the truck. When I got the text to check those two things before leaving, he had already left and was on the road. The gauge was just below 3/4 and there was dirt and rust on the bed floor. It was too late to do anything about either item at that point...let alone get him to stop and do both when he was on his way.

Timmy C.
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El cliente no dejó un comentario.

bernadette S.
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Amazing people to rent from. I will only go there.

Randall N.
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El cliente no dejó un comentario.

randy E.
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El cliente no dejó un comentario.

Jared L.
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El cliente no dejó un comentario.

GEORGE M.
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El cliente no dejó un comentario.

Meena L.
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El cliente no dejó un comentario.

Susan S.
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El cliente no dejó un comentario.

Rhonda J.
Clasificación:

Nothing

John S.
Clasificación:

Nothing, everything was good and I was well taken care of.

thomas B.
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Everything was fine until we unloaded and the box spring and mattress was wet because of a leak!!! It had rained overnight and we found this the next day when we unloaded! Nothing was taken off of our bill and I was furious when my husband came home!!

Paul Z.
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El cliente no dejó un comentario.

Stephen H.
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El cliente no dejó un comentario.

Richard G.
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El cliente no dejó un comentario.

michael R.
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El cliente no dejó un comentario.

Phillip D.
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Have all the equipment people reserved. Also have the equipment clean. Futher more not have the customer drag the trailer to hook up for his rental. Have the equipment accessible or someone there to hook up trailer

Sharron G.
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Clean your vehicles before rental and check the fuses!!!!

morgan F.
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Mary was great! She made this moving experience easy , renting the truck was easy and returning it was just as nice. Thank you!!

Robert S.
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El cliente no dejó un comentario.

LESLIE D.
Clasificación:

The worker was fantastic. It was all down hill from there. We spent 30 minutes downloading. The drivers license. Worker had no equipment to do it for us. Poor system. Called to complain was told it's a safety measure not to let worker know your information. Was alright that he had to reenter our credit card info! The he changed it so we could return to any U-Haul in Temple TX. Tried. Wanted to charge 40.00 tools it to listed return place. Dirty no help. Waited 30 minutes to do a simple drop off. Will never!!!! Use U-Haul again.

Salia S.
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I don't see any problem with anything at this location.

Jonathan T.
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El cliente no dejó un comentario.

Glen P.
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What a difference. Excellent service.

DAVID D.
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El cliente no dejó un comentario.

David G.
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El cliente no dejó un comentario.

KYNITH P. | Reservation |
Clasificación:

Did not use facility it was wrong one

Nathan H. | Reservation |
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Very kind personnel

Rene V.
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Marie was very friendly. She went the extra mile to guarantee I would have my rental ready.

Robert J.
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El cliente no dejó un comentario.

Darlene M. | Reservation |
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The gentleman that worked with me was excellent

Danielle N.
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El cliente no dejó un comentario.

William W.
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Nick was extremely helpful and friendly. He took care of us quickly and efficiently. Hell of a guy; give him a raise!

Lori C.
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Nick was very helpful.

Timothy N.
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El cliente no dejó un comentario.

james W.
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The staff was excellent and very knowledgeable, thay cheerfully went out of their way to ensure our satisfaction, will definitely recommend this location.

William B.
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El cliente no dejó un comentario.

wayne F.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

William F.
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She was very helpful, kind and polite. I enjoyed the conversation with the attendant.

Morgan W. | Reservation |
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I didn’t utilize this unit but it was still a good experience. Everyone was very helpful in trying to help me find one that was big enough.

Morgan W. | Reservation |
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I didn’t utilize this unit but it was still a good experience. Everyone was very helpful in trying to help me find one that was big enough.

Beverly P.
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El cliente no dejó un comentario.

william R.
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The employee was very helpful and provide us with information about other products the store offer. I do not have any improvement

VINCENTE T.
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The staff was great and awesome to work with. No issues with pickup or return. Keep it up!

MATTHEW G.
Clasificación:

N/A

James W. | Reservation |
Clasificación:

I was booked into the wrong city. So I cancelled the booking but the service was good.

Andrew M.
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El cliente no dejó un comentario.

Randall N.
Clasificación:

El cliente no dejó un comentario.

Randall N.
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El cliente no dejó un comentario.

Alin Ionut M.
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El cliente no dejó un comentario.

Matthew G.
Clasificación:

El cliente no dejó un comentario.

KENDRICK O. | Overall Experience |
Clasificación:

AMAZING

RANDAL H. | Overall Experience |
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2nd time I have used this facility. Served my needs well.

candice D.
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El cliente no dejó un comentario.

Donna G.
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El cliente no dejó un comentario.

mary C.
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Nick has excellent customer service skills. Nick walked us thru the Uhaul storage rental process, he made the drop off of the van we rented easy and answered all of our questions.

Ronald W. | Reservation |
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The employer was great. Able to assist me and answered my questions. Wish there was more lighting near the storages area in the back.

Archie C.
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El cliente no dejó un comentario.

DANIEL W.
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I wouldn't change a thing. The staff member was extremely helpful and friendly. It was a great experience.

michael W.
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You cannot get any better than the perfection of customer service and equipment.

judy H.
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Nick was an amazing person. Excellent customer service

kiswane S.
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El cliente no dejó un comentario.

JEFFREY P. | First Impressions |
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I had to wait over 30 minutes when checking. The worker had no clue how to do it. My last truck load was after hours and I was unable to get into the gate because my code wasn?t entered.

Charlene P.
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Very helpful and friendly

Paul C.
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El cliente no dejó un comentario.

Randall N.
Clasificación:

Great Service!

danny R.
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It was fine. Great customer service and friendly staff

Nikki M.
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El cliente no dejó un comentario.

daniel O.
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The locking mechanism of the storage units need need to be more than just a padlock and the units need lighting.

John H.
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El cliente no dejó un comentario.

Patricia H.
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El cliente no dejó un comentario.

Gary F.
Clasificación:

Everything was great

Maxwell T.
Clasificación:

Nothing

jonathan T.
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Everything went smooth. Thankyou

Chauncey M.
Clasificación:

Staff was very nice and informative. Her directions were very clear and understandable on what I needed to do. The day after I dropped off the truck another U-Haul company called and asked where their truck was. He was clearly upset and informed me that I had missed the drop off and they charge for this. I don't know what happened but I did not appreciate his attitude during the call.

Randall N.
Clasificación:

El cliente no dejó un comentario.

Randall N.
Clasificación:

Network computer problems at this end too! When you need a trailer or truck, time is of the essence! It's really discouraging to waste so much time at both ends waiting for network problems and U-haul software to work properly.

larry F.
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El cliente no dejó un comentario.

Heung S.
Clasificación:

El cliente no dejó un comentario.

Jerri S.
Clasificación:

El cliente no dejó un comentario.

Michelle D.
Clasificación:

El cliente no dejó un comentario.

Amy S.
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El cliente no dejó un comentario.

gerald M.
Clasificación:

I turned the truck in after using it for 6 hours of a 24 hour rental. Uhaul sent me extra charges of $58 for an extra days usuage. Is this the way you rip off customers? I'll look into some other company from now on!

Sheila N.
Clasificación:

I called in a few days and was assured my (incorrect) email address would be removed, it seems I'm still getting mails for an order I didn't make. My address is ricknew@gmail.com. I've no idea what Sheila's address is. Could you please remedy this? Dear Sheila New, Thank you for choosing U-Haul Company for your moving and storage needs. Your receipt is attached to this email. Your opinion matters to U-Haul. Let us know how your moving experience went by reviewing your recent rental at uhaul.com/review. Your feedback, good or bad, on the service you received throughout the rental process will help us improve the moving experience for the next family. If you have any questions or concerns about your moving experience or the attached receipt, please contact me at 735007_AFM@uhaul.com Attachments area

160854 R. | First Impressions |
Clasificación:

It`s a good facility. However, I went with uhaul becuse they had the first month rent free It was suppose to be 47 dollars but somebow It ended up being like 87 dollars yall are advertising lies

kimberly S.
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El cliente no dejó un comentario.

MICHAEL B.
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El cliente no dejó un comentario.

Tanya N.
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El cliente no dejó un comentario.

jason M.
Clasificación:

Great customer service.

Lidia B.
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Pick up customer service was great. I would recommend to the customers not to smoke inside the vehicles,I'm a nonsmokers and the truck smelled like smoke. It was obvious the previous renter was a smoker. Plus there were aches by the drivers seat and door.

Kim N.
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Great Staff and great Service. Will use again when needed

stacey A.
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Great experience. Truck, Dollie, and clean blankets were available at pick up. Everything was in good condition.

lisa W.
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El cliente no dejó un comentario.

Stephen G.
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El cliente no dejó un comentario.

byron W.
Clasificación:

Always reasonable. Always reliable

ELIZABETH M.
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Nick was extremely helpful and went above and beyond.

WILL H. | First Impressions |
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Excellent service!!!

charles H.
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El cliente no dejó un comentario.

Alin G.
Clasificación:

I just delivery at Christmas Day and next working day the people there do the paperwork

FERENCZ B.
Clasificación:

Lady was very helpfull.

LARRY H.
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El cliente no dejó un comentario.

maxwell T.
Clasificación:

Nothing he was friendly and the turn in was quick and easy.

Scott B.
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Courteous personnel! Thanks for an easy moving experience!

Nina W.
Clasificación:

El cliente no dejó un comentario.

Miles A.
Clasificación:

Best customer service of any Uhaul I've ever used.

raul M.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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