Cody was a great help to us all around.
Donna M
Customer Reviews for I44 Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to pickup rentals and has helpful service provider. The location is great for military moving household goods since 24hr weigh-in station is next to it. Thank you!!
JOHN EThe salesman was friendly and professional. Courteous and well versed when answering questions.
Adrian PDrop off was easy. However the day after drop off a lady from Springfield 4178875832 called and was extremely rude and hateful. You have lost my business because of her.
Dawn SThe gentleman that runs this location was extremely helpful and so easy to work with. I’ve rented from uhaul before, but this was by far the best experience.
Jen JWhen i rented the trailer in Fairbanks, i was promised a free storage but when i arrived in Missouri the vendor refuted that claim and i ended up paying out of pocket. he was also smoking inside the office.
PAUL MDropping off was too easy! I handed over the keys and I was done.
Jamie NAllow more pictures to be uploaded of dirty vehicles. Better explain what to take a picture of for the cab of the vehicle. Like inside or outside. My truck had mud in it from the feet of the two that rode in it.
VINCENT DThe only issue I had was with the priciing/cost of the rental.. I rented in July 2022 from Texas to Arizona at 1/4 of the cost for Arizona to MIssouri.
Richard LNothing
Melinda BManager was awesome
Orlantuan HGreat customer service
Orlantuan HI have not received my $100 deposit back from U-Haul
Nathaniel MGreat location! Fast checkout and great service.
Randall NThe staff is very on top of things here. If we need storage again, we will be back.
Shawna S | Overall ExperienceGentleman at the counter was extremely helpful, courteous and professional.
Dawn HNot sure honestly. We will continue going to this facility the guy is always so awesome
Kelly SCody was an outstanding customer service rep. Very professional and helpful. Explained everything thoroughly and made sure I good to go for the trailer rental.
RAY RI ets out of the army. I was very excited about going back home and 10 mins in to my trip the rental broke down and it took 7+ hours to get me moving back again. Not happy
Benjamin AMake sure the customer knows the truck will only come with 1/4 of a tank of gas. The rest is on them
Theresea DHopefully a better internet availability in the future.
Charles LCody is extremely professional and helpful. He has always been available to answer any questions and assist me in my storage needs.
Angel F | Overall ExperienceNothing at all
Denise REverything was just as I expected………..very smooth moving experience
MARGARET WCheck out date wrong was July 1st not July 11th Please fix your books.
Joyce P | Overall ExperienceFriendly and helpful staff
jason pTruck back door would not close had to drive with it open really sucked
John TI was suppose to get a 20 foot truck for the price of the smaller truck because another store didn't have my size..so when I was sent to this store.. he had issues with order and stated it wouldn't process it.. so had to redo order and end up paying 20 foot price..not discounted.. Your milage rate for in tonw was bad.. I had to have truck and will not recommend on the in town price
Samuel CExcellent customer service and extremely satisfied
Stephen RThe guy that helped me was great. But, trailer wiring had been modified and the left/right turn signals did not work correctly. Had to fix it before my trip.
Jaime DI paid for a dolly and it did not come with one which made the unloading and loading that much harder. Not a good experience.
Lindsay YDefinitely will use again if needed. Easy to follow instructions for rental
Lidia BVery pleasant staff!!
rebeka w | Overall ExperienceIn a hurry to take your money, and doesn't prorate on your move out date only your move in. Owner locks your container after one day past bill due date, recommend putting 2 locks on your door!!! Oh and good luck finding someone in the office to pay so your not late, seems like one employee with his own imaginary hours
Christopher F | Overall ExperienceCharged up without our consent
Matthew W | Overall ExperienceVery good customer service. Keep up the good work for the next person
DOUG DExcellent service. Super nice and friendly. Noticed a tire was flat and switched trailers quickly. So happy with this experience.
JOEL DGood, safe storage facility.
Ronald B | Overall ExperienceNice people and secure
Jeanie G | Overall ExperienceCould never get into facility after hours or on weekends. Gate did not work.phone was not ever reachable went to fax number. Called local police and sheriff dept...no one had a phone number to them.. worthless...told ladie in office about problems, it continued to be a problem
Tim C | Overall ExperienceIncredibly convenient and accommodating service!
Carrie H | Overall ExperienceDid not use facility it was wrong one
KYNITH P | ReservationVery kind personnel
Nathan H | ReservationThe gentleman that worked with me was excellent
Darlene M | ReservationI didn’t utilize this unit but it was still a good experience. Everyone was very helpful in trying to help me find one that was big enough.
Morgan W | ReservationI didn’t utilize this unit but it was still a good experience. Everyone was very helpful in trying to help me find one that was big enough.
Morgan W | ReservationI was booked into the wrong city. So I cancelled the booking but the service was good.
James W | ReservationAMAZING
KENDRICK O | Overall Experience2nd time I have used this facility. Served my needs well.
RANDAL H | Overall ExperienceThe employer was great. Able to assist me and answered my questions. Wish there was more lighting near the storages area in the back.
Ronald W | ReservationI had to wait over 30 minutes when checking. The worker had no clue how to do it. My last truck load was after hours and I was unable to get into the gate because my code wasn?t entered.
JEFFREY P | First ImpressionsGood location for me
Privacy R | First ImpressionsIt`s a good facility. However, I went with uhaul becuse they had the first month rent free It was suppose to be 47 dollars but somebow It ended up being like 87 dollars yall are advertising lies
160854 R | First ImpressionsEasy check-in, friendly service. Storage unit in good condition.
Privacy R | First ImpressionsExcellent service!!!
WILL H | First ImpressionsWhen I arrived at the the storage unit, no one was at the office during the posted hours. Once someone finally showed up at least 30 minutes later, they were very helpful.
Privacy R | First ImpressionsVery good service.
Privacy R | First ImpressionsThe move into the unit was good other than it was hard to see what you are doing late at night. Other than the lighting it was great.
Privacy R | First Impressionsgood
Privacy R | First ImpressionsI need refund I didn`t check in to this place like I had intended to.
Privacy R | First ImpressionsNick was very informative and helpful. Great experience.
Privacy R | First ImpressionsGuy is nice and helpful
Privacy R | First ImpressionsGentleman at the front desk was very nice.
Privacy R | First Impressionsgreat place and convenient
Privacy R | First ImpressionsCloses at 3 pm. Tried calling two numbers to coordinate when coming in to town with no answer.
Privacy R | First ImpressionsThe customer service and facility were both most excellent. Your customer service team is what makes this location the one I will recommend to all those I know who need your storage services.
Privacy R | First Impressions