Comentarios del cliente para I-35 Auto & Truck LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de I-35 Auto & Truck LLC

Grado total:

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Tina H. en

Grado:

Kindness, professionalism, customer service

Broc C. en

Grado:

The car hauler I used had wheel tie downs that were siezed. I had to go buy lubricant in order to make them work. When I arrived to pick up the trailer there was a woman who was there who could not be bothered she originally told me to get a trailer that was buried in water 6 inches deep.

Robert E. en

Grado:

the contract allowed for only 4 days to pack up a household, drive 900 miles, and unload. That's ridiculous!!

STEVEN D. en

Grado:

El cliente no dejó un comentario.

ED S. en

Grado:

El cliente no dejó un comentario.

DAVID S. en

Grado:

El cliente no dejó un comentario.

ED S. en

Grado:

El cliente no dejó un comentario.

rhonda b. en

Grado:

El cliente no dejó un comentario.

jeff n. en

Grado:

El cliente no dejó un comentario.

Leeanne B. en

Grado:

El cliente no dejó un comentario.

Kenny A. en

Grado:

El cliente no dejó un comentario.

LARRY Comm Chris M. en

Grado:

El cliente no dejó un comentario.

Muhammad B. en

Grado:

I picked up the truck from Ames but was asked to pick up the auto transport from Boone which means I had to put in extra fuel to get the truck. Furthermore I was allowed 135 miles from Ames to Lamoni and due to me picking up the auto transport from Boone, the allowed miles went up and I was then asked to pay for the extra miles. I told the lady on the phone that I picked the truck from a different location therefore the miles went up. So she waived off that fee and in the end I was asked to pay a cleaning fee (which is strange because I left the truck clean and also I got the truck at 1/4 tank and I left it with 1/2 tank)

Ronald W. en

Grado:

El cliente no dejó un comentario.

jerry v. en

Grado:

the u haul in Osceola iowa was going to charge me $200 more than others I checked with and the agent was very difficult. The Peoria, Illinois U haul did not have the equipment we reserved. Galesburg, Illinois locations would not do one way rental. The only agent treated us as we expected was the one in Lamoni. Probably would start with a different company next time

Jan William S. en

Grado:

El cliente no dejó un comentario.

Cheri V. en

Grado:

El cliente no dejó un comentario.

Harold K. en

Grado:

My only complaint had to do with the website for U-haul.

Miguel A. en

Grado:

El cliente no dejó un comentario.

Susan R. en

Grado:

After calling to get the rental I arrived on the day as scheduled and their computers were not working - which we were on a time constraint and this took extra time. I was not informed after informing of the vehicle we were using had to have a 4 prong plug for the vehicle set up after I went through with the rental company of the equipment that would be needed, in turn caused us to have to go to a local parts store to purchase what was needed to get the lightning system to work. I had the plug at home therefore the purchase was not necessary if I would have been informed. The trailer did not have a jack making this a safety issue when having to lift the hitch up off the ground. The brake lights were not operating correctly as we were informed by two people after leaving the U-Haul center. The trailer was dirty and I had to clean it when I arrived to pick up the furniture we were moving prior to even putting anything in the trailer and their was garbage inside.

Frank D. en

Grado:

El cliente no dejó un comentario.

Patrick P. en

Grado:

The location was great. The app and website made it very difficult to pick up my rental.

Anthony H. en

Grado:

El cliente no dejó un comentario.

Jenifer B. en

Grado:

El cliente no dejó un comentario.

Stacey A. en

Grado:

El cliente no dejó un comentario.

Jeffrey N. en

Grado:

DO NOT rent uhaul online it was nothing but trouble and we were charged hundreds extra to return our 24 hr rental to a closer facility trying to save on mileage after the a pick up rep advised that it would be okay not knowing it would cost us $200+ extra. Our Pick Up Location was very helpful to fix the major problems of not even being able to even pick up our rental because our online location was coming up as a Location which is 2 hrs beyond our needed pick up location. Our 1st choice of pick up would have been a closer location but they had zero trucks available. I WILL NOT recommend Online Reservations to anyone! I'm VERY thankful for the kind help from our pick up location on a cold day, after 30-40 minutes of trying to pick up our online rental.

Joachim F. en

Grado:

The staff was helpful hooking up the trailer and answering questions. Very friendly.

guy c. en

Grado:

El cliente no dejó un comentario.

STEVEN D. en

Grado:

I think I was overcharged as told them I wanted the trailer for 8 days they added 8 days totaling 13 which I did not need I thought she charged and wanted me for 8 days not 13.

lisa c. en

Grado:

El cliente no dejó un comentario.

WILLIAM D. en

Grado:

El cliente no dejó un comentario.

Tina T. en

Grado:

El cliente no dejó un comentario.

Jon P. en

Grado:

El cliente no dejó un comentario.

Adam S. en

Grado:

El cliente no dejó un comentario.

Tad W. en

Grado:

There was something wrong with this truck. When we got up to highway speeds, it shook so bad you couldn't see out of the mirrors. The tires didn't show any obvious issues but something is definitely wrong.

Christopher G. en

Grado:

El cliente no dejó un comentario.

LARRY M. en

Grado:

El cliente no dejó un comentario.

LARRY M. en

Grado:

El cliente no dejó un comentario.

Michael H. en

Grado:

El cliente no dejó un comentario.