Wonderful easy and safe location. Will rent from again without hesitation!
Barry Weaver Compass Waste | Overall Experience
Customer Reviews for I-30 Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I wasn’t expecting to have to do an inspection of the vehicle and had left the drop off location and pulled up the email after we left and had to go back and do what I could to answer the questions. No one was at the location to help and I did what I could with it. I had already put the key in the drop box so I couldn’t do anything about the gas gauge reading.
Cassie WebbDid not put in through the computer when I turned in the truck and they had to contact me
Deana RigbyThe lady was great, with easy pickup and return. Thanks
Patricia EverettThe lady who helped me was wonderful and I'm sorry I didn't get her name but absolutely great experience.
clint lewisAll is good
JOE EHRHARTVery courteous, the lady that helped us went out of her way to help us when the U-haul was leaking.
jody thorntonStay with your helpful services we so glade to know you.
Alvin HatcherThe people were very helpful and nice. The entire process was fast and painless. Would highly recommend to others as well as would use this location again.
Trevor PartinBest customer service I have ever seen at a UHAUL location! The owner checked me in, helped me hook up the trailer, and made sure everything was good. The trailer was very clean and worked perfectly. Will definitely go back.
Roger SantoneDon’t charge me extra to drop here (offer discount for me to drive it all the way to Greenville).
Michael HolderreadGreat friendly service.
James GarradAll went well. You guys kept me informed as to the change of locations.
rakia musaHave cold beer and lower prices, your to expensive. Maybe rock and roll music
Jimmy KinworthyNo issues
Kenny LemarrGreat customer service, wonderful people to work with. Very helpful and patient too!
Luz AFoxKeep doing what you are doing. Both the check-out site and the check-in site were a pleasure to work with.
JAMES BEACHThe equipment was clean but had a vibration in the front end It needs a tire balance and alignment
James RuthGreat customer service, extremely friendly
Ramon HernandezTop of the line service! Professional, friendly and most accommodating.
DAVID DRABEKIt was a little sketchy. They just had me leave the keys and didn't check it in. Requested a final receipt showing all charges, still haven't received.
Samantha FosterI was will pleased with your service. Their is nothing you need to do different if service is like this all the time
Bruce Smithnone
ERNESTINE JACKSONShe could not have been any niecer. She explained everything about the rental, concerning the truck. If we ever needed to rent another truck! We will definitely rent from her! Again, thank you for such great smiling service.
Robert CarruthQuick and easy drop off.
David StruthersMy original pick up sight was Winfield Texas. The gentleman was very rude and refused to help me with anything. When I said to him” excuse me but I am not being rude to you please do not be rude to me” , he told me to get out of his store and that he would not rent to me. I have never experienced such rudeness in my precious state of Texas!!!!! He is a poor representative for your UHAUL business. I then called the sweet lady in sulfur springs. She apologized that I had had to deal with that gentleman and said that she had a truck for me to rent. She was very kind and helpful.
Cynthia Acock