I need space storage no longer accepts trailers however they were very accommodating and allowed the return. The owners were extremely friendly and I highly recommend them.Timothy B.
Customer Reviews for I Need Space Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.STEPHEN CRAIG C.
I have used that location before $ they are always a good store.Jeri D.
El cliente no dejó un comentario.shelbie Y.
El cliente no dejó un comentario.Ian P.
El cliente no dejó un comentario.Alexandra B.
El cliente no dejó un comentario.MICHELLE M.
The front desk agent was courteous and sincere...however my Rental Truck was a mess - inside & out...Agent appeared to be the only one on that morning - with alot of customers coming in...so went on regardless - to make moving schedule.CAROL H.
way out of way from mew home and could not drop the truck close to new house, because of rule on truck.ALAN L.
El cliente no dejó un comentario.PABLO P.
El cliente no dejó un comentario.J- C.
Shelly, my attendant, was prompt, courteous and friendly. Give her a raise.John W.
El cliente no dejó un comentario.Jesus P.
El cliente no dejó un comentario.MARY S.
Would ask U-Haul include the mileage to/from pick-up then to/from the destination to drop off. The appearance comes across as "nickel and diming" clients. While one can call the location for an immediate reservation and factor in the additional mileage. U-Haul seemingly should have a system in place to calculate "load location" to where the pick up is. then destination and drop off. Additionally - was charged additional money for fuel. Shared with the attendant at U-Haul the gas pump would no longer allow more fuel to be put in. Some of the items may seem trivial, but come across as "nickel and diming" clients.Joseph S.
El cliente no dejó un comentario.MISTY P.
Very nice lady. Will recommend, awesome customer service.TRINIDAD H.
We were greatly assisted in the beginning of our UHaul experience. A long-distance move was under way and there were "left over's" after a Uhaul pod, etc. A 5x8 trailer was arranged at Store-U-Self, Derry, NH and we learned there that our vehicle needed a light harness installed. We were assisted by Teresa who is exceptionally knowledgeable of trailer hookups and customer courtesy. She phoned ahead to the Manchester Hub to arrange the light harness and trailer--selflessly giving away all credit for her work with us. Sam, general manager, at UHaul Hub in Manchester took good, expedient care with our vehicle. Soon we were hooked up to the trailer and on our way. A trip that was to have started at 8AM was only delayed by 4 hours after all the work done. Later in the trip, we had to have the 2" drop ball turned over on our vehicle in order to keep from dragging. In Dry Ridge, KY, the UHaul dealer there recommended a gentlemen about a mile from our lodging to take care of that problem. In a blink of an eye, that problem was resolved as well. Your company must have good people throughout the nation. We appreciate all the UHaul people that we met along the way but we specifically wanted to mention the ones we noted above.James W.
El cliente no dejó un comentario.Darryl G.
El cliente no dejó un comentario.JAY M.
El cliente no dejó un comentario.Richard M.
Christy was very plesant and friendly. Great service.LEIGHANN F.
Wonderful experience!!RODGER P.
Customer service was greatHECTOR A.
Didn't inform me that there was a $20.00 fee for dropping off rentals a day early. Not cool, AT ALL!Lori B.
El cliente no dejó un comentario.Chelsea K.
El cliente no dejó un comentario.Regina C.
El cliente no dejó un comentario.Dennis P.
Christie did a great job helping me with checkout. Was able to get in, get the stuff done and get down the road. Check in was quick as well. Smooth operation.Gary Y.
Nothing had a great experience and the employee working with me on my rental was very amazing and made me feel at home.David C.
El cliente no dejó un comentario.JOHN P.
El cliente no dejó un comentario.Brenda M.
Employees should arrive to work on time.Robert M.
The young lady was very helpful . I would use them again .Earl F.
El cliente no dejó un comentario.SHAUN M.
Very professional and friendly. Very helpful! ThanksLILLIAN C.
They did a Great job!!OBIE BICKLE H.
El cliente no dejó un comentario.KIMARY M.
El cliente no dejó un comentario.GEORGE DANIEL S.
El cliente no dejó un comentario.MONA M.
El cliente no dejó un comentario.Jacquelyn F.
El cliente no dejó un comentario.Greg F.
We have no complaints. This location is very flexible and accommodating even with extenuating circumstances.Tim A.
Have the equipment that a person reserves or call well in advance to let them know. This has been my second bad experience with Uhaul.Victoria V.
El cliente no dejó un comentario.Lenard W.
This was the second Uhaul we visited in my area. The first was out of small trucks. This one had a mid size truck- which was still too big for our needs. We ending up paying more than we wanted since we couldn't find the applicable truck size for our needs.Dolores R.
Very nice storage place and was fast and easy uhaul rental. Plenty of room to move the 26 foot truck around. Equipment was in great condition.Steven S.
The employee at the office was super nice and helpful.Jesse G.
El cliente no dejó un comentario.Luis A.
El cliente no dejó un comentario.Jamie V.
Need jacks so the renter does not have to pick up the trailer to place onto ball.Daniel B.
El cliente no dejó un comentario.Toni V.
El cliente no dejó un comentario.Janette M.
El cliente no dejó un comentario.Yolanda H.
I need space are awesome to work with. Just like family. I will use them every time I need services. Thanks again to the team at I need space.FLOYD W.
El cliente no dejó un comentario.TOMMY S.
El cliente no dejó un comentario.Jason P.
Our representative was incredible--helpful, patient, and knowledgeable. She is a treasure! UHaul always makes our moving shenanigans better--and this time was the best experience we've ever had with them. Thank you so much!!Joshua W.
El cliente no dejó un comentario.LATASHA F.
El cliente no dejó un comentario.Justin M.
Only issue was old tires on vehicle transport trailer. Luckily they held up for the trip however on of the tires lost a piece of the tread at some point. Overall good experience just as a safety measureMark M.
El cliente no dejó un comentario.Mark H.
El cliente no dejó un comentario.Brandon L.
El cliente no dejó un comentario.CURTIS B.
The internet wasn't working and the paper work took a long time.Howard H.
El cliente no dejó un comentario.Noel M.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Daniel Mark H.
Definitely not a full service stop but clean and helpful staff. Rented a unit and unloaded most of our stuff here. Got locked in cause our access code didn't work. Also returned the truck here but after hours so I wouldn't have to come back the next day and that turned I to a mess cause it put the drop off at a different location. Called as soon as I found out but looks like I got charged for an extra day. So that sucks.Creed H.
I was very disappointed with the pick up. I was given a code to get in and was told that same code would get me out. The code did not work to get out. After calling the office, calling UHaul and calling the local police department, I had to call 911 because no one was able to help me. When I was on the line with 911,I received a call from the location manager giving me a different code to get out. Would have saved me a lot of time and grief had I been given the right code in the first place.Nazario C.
El cliente no dejó un comentario.bill C.
El cliente no dejó un comentario.Shawn T.
El cliente no dejó un comentario.Trina W.
Excellent customer service. Immaculate facility. Great experienceAshley F.
El cliente no dejó un comentario.Craig P.
The check in and return process were very smooth and the people were terrific!! Great experience.marie T.
Great customer service. A 1 satisfaction. Thx!Delena S.
was very helpful in everything we needed help with.Caroline H.
El cliente no dejó un comentario.Sheila H.
Easy, friendly and knowledgeable can't improve that.Carlos S.
El cliente no dejó un comentario.Dovie H.
The UHaul website states $10 for a bundles of 10 furniture blankets. I ordered two bundles . Unfortunately the blankets we received were in bundles of 6 rather than 10 and we had to go back to the location and still did not receive the 20 blankets ordered. We received 18 and returned 18.Georgann S.
El cliente no dejó un comentario.ray M.
El cliente no dejó un comentario.Amie W.
Extraordinario servicio al clienteEric R.
Not cleaned. Spilled pills and some disgusting bodily fluid on floor.Mark B.
El cliente no dejó un comentario.Roy C.
Very friendly and helpfulLora J.
Service was good but this was not the closest location to my house for p/u, so I was very disappointed with that last min change in locations.Leonard D.
El cliente no dejó un comentario.Calvin F.
El cliente no dejó un comentario.Dae W.
El cliente no dejó un comentario.STANLEY B.
El cliente no dejó un comentario.Mary A.
El cliente no dejó un comentario.MICHAEL C.
The woman who helped me check in was extremely accommodating and helped me with all questions and concerns!ALISON S. | Reservación
There was a loose fender right front that was kind of noisy, all else was fine. Very easy pick up and drop off, very friendly good service.MICHEAL S.
El cliente no dejó un comentario.Lisa N.
El cliente no dejó un comentario.edd K.
Nothing to improve but the lady who helped sorry can't remember her name gave excellent customer serviceLora J.
Superb customer service!Victor R.