Customer Reviews for Hykes Ace Hardware
(U-Haul Neighborhood Dealer)

293 reviews

1722 9th St   Greeley, CO 80631

(970) 352-4459

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: 11 am–3 pm

Services at this Location:

Contact Us

(970) 352-4459

1722 9th St
Greeley, CO 80631

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: 11 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brandon Shores 
Rating:
5.0

Everyone was absolutely amazing kind and knowledgeable

GRACE OSTLER 
Rating:
1.0

I was treated like a criminal and threatened that law enforcement would be coming after me. I needed the truck a few more days because of construction delays at the new apt. I have never been treated so badly. I am never going back.

Eileen Joyce Edson 
Rating:
5.0

Employees were very knowledgeable and helpful. Truck was well maintained and clean. Would definitely rent from this location again.

LISA RUSSELL 
Rating:
4.0

Went very nice great customer service I only rented an appliance dolly and at a good price will check there first next time I need to rent

Josiah Rauch 
Rating:
4.0

Customer did not leave a comment.

Dawn Martini 
Rating:
5.0

Customer did not leave a comment.

Jennifer Naumann 
Rating:
5.0

Customer did not leave a comment.

Yukira Salgado 
Rating:
5.0

Customer did not leave a comment.

Scott Garrett 
Rating:
4.0

Customer did not leave a comment.

Charles Parmer 
Rating:
5.0

Hykes gives the best service and equipment

Doug Farr 
Rating:
4.0

Everything went smoothly and was easy. The dropoff area for the truck was a little difficult since there was snow on gravel on enough of a slope to cause some tire slipping.

Jonathan Spiers 
Rating:
5.0

Customer did not leave a comment.

BARBARA MERRMAN 
Rating:
5.0

Customer did not leave a comment.

Ryan Wilcox 
Rating:
5.0

Customer did not leave a comment.

ROCENDO RODRIGUEZ-ALMEIDA 
Rating:
5.0

Everything went well with my experience here. Scott and Alex were very professional and courteous.

Rupert Villareal 
Rating:
5.0

Customer did not leave a comment.

Travis Richmond 
Rating:
2.0

We had problems with staff quoting us wrong then getting charged wrong. The staff at dispatch (Ana) were rude and would not take my call and told the receptionist to tell me she was not there and that she didn’t want to talk to me. However Alex at the Ace store was amazing.

Lisa Guzman 
Rating:
3.0

Customer did not leave a comment.

LARRY WERNER 
Rating:
1.0

Customer did not leave a comment.

meagan coburn 
Rating:
4.0

Customer did not leave a comment.

Eliasar Martinez 
Rating:
5.0

I rent uhauls all the time this place is top notch, great people and very clean and organized store, probably the best and now my personal favorite.

JEFF HUXTABLE 
Rating:
5.0

Jake is just the best to work with and Donna in Traffic was amazing! Thank you for your excellent service and people who do their jobs well for the customer! Fantastic experience on the front and back end.

Jamie Babcock 
Rating:
5.0

Outstanding service, thanks Eric at Ace hardware store in Greeley Colo

SUZAN GONZALEZ 
Rating:
4.0

Customer did not leave a comment.

Charles Farnsworth 
Rating:
5.0

Experience with picking up to dropping off was simply amazing. Thank you to all that helped me.

Ginger Steele 
Rating:
4.0

Customer did not leave a comment.

jeremy hoffman 
Rating:
5.0

I did not like the online experience ordering a car carrier and finally had to call for assistance. The pickup location and drop off location were great. Very friendly, knowledgeable and helpful people at both locations.

William Stolz 
Rating:
5.0

Customer did not leave a comment.

Beckie Croissant 
Rating:
4.0

Tell me in advance in the text I receive which location I am supposed to drop it off at. I got to the reservation address - they then told me I had to drop it off at a different location in town which took when all was said and done an extra 40 minutes. Everyone was nice and it all worked out but just a bit frustrating. other than that, the whole experience was great. Good job.

JACK DODGE 
Rating:
5.0

Customer did not leave a comment.

Jason Kiser 
Rating:
5.0

Customer did not leave a comment.

Phillip Hardwick 
Rating:
5.0

Customer did not leave a comment.

Adam Nash 
Rating:
5.0

all good

STEVEN TEKSTEN 
Rating:
5.0

Both the young lady who took my reservation at the desk as well as the gentleman that hooked it up for me were both very helpful and sweet people.

Carissa Schildt 
Rating:
3.0

Customer did not leave a comment.

Christopher Valverde 
Rating:
3.0

Customer did not leave a comment.

kerry compton 
Rating:
3.0

The previous renter left the tank empty and the staff left a dolly in the cab. Improvement for future renters would be to ensure proper usage and check out procedure with each renter.

Samantha Mansfeldt 
Rating:
5.0

Customer did not leave a comment.

telesforo chun 
Rating:
5.0

Customer did not leave a comment.

James Cook 
Rating:
4.0

Customer did not leave a comment.

Debbi Konecny 
Rating:
5.0

Customer service was great!

Patrick Griffin 
Rating:
5.0

Customer did not leave a comment.

dale cooke 
Rating:
5.0

Super easy pick-up and drop-off, affordable. Well maintained vehicle and friendly staff. Will use again!

Heidi Sauer 
Rating:
5.0

Stop forcing me to look at multiple screens of crap you sell in order to rent online. Stop spamming my inbox with it after I make a reservation.

Amanda Aiyar 
Rating:
5.0

Customer did not leave a comment.

GARY HENRICKSON 
Rating:
5.0

Good

Fredis Mejia 
Rating:
5.0

Quick, convenient drop off!

Amy Cooke 
Rating:
5.0

Customer did not leave a comment.

BETH HARSHMAN 
Rating:
1.0

No their are some really rude people at this location

Jeffery Schick 
Rating:
4.0

Customer did not leave a comment.

Kathleen Pliszka 
Rating:
4.0

Customer did not leave a comment.

Jean Olson 
Rating:
5.0

Customer did not leave a comment.

TAYLOR WELLS 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS FARR 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS FARR 
Rating:
5.0

Customer did not leave a comment.

Albert Asti 
Rating:
5.0

Very helpful and friendly.

TRACY BRIGGS 
Rating:
5.0

Drop off was so easy. Eric was great.

Lisa Long 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS FARR 
Rating:
5.0

This was my second time renting at this location and it won't be my last! I have rented a different type of trailer each time and it was just what I needed.

Karen Montalvo 
Rating:
4.0

See above comments

Debbie Crispi 
Rating:
5.0

Customer did not leave a comment.

FELIX SALINAS 
Rating:
5.0

Customer did not leave a comment.

THOMAS Rexius 
Rating:
5.0

Customer service was fantastic!!! Keep that up!!!! Nothing bad at all!!!

vicky miller 
Rating:
3.0

The equipment here is good. The young man that helped me did a great job, but don’t ever return a trailer when they’re closed. I had to dig my jack out and use it just to get the trailer off the hitch. It was 1000 degrees and not easy to move a 6 ft. Trailer!

Henry Caine 
Rating:
5.0

Customer did not leave a comment.

Thomas DeSloover 
Rating:
5.0

Both Jorge in Westminster and Erik in Greeley were of excellent service.

Sean Madden 
Rating:
1.0

Bad customer service

CARLOS CHAVEZ 
Rating:
3.0

Cheaper please!

Carlos Chavez 
Rating:
3.0

Customer did not leave a comment.

Michael Dupon 
Rating:
4.0

Customer did not leave a comment.

Maggie Kirkbride 
Rating:
5.0

Customer did not leave a comment.

victor zadra 
Rating:
5.0

to more time

Humberto Bernal 
Rating:
5.0

Very quick and easy!

Noreen Parker 
Rating:
5.0

So friendly! There was a little glitch, but they got it fixed right away

Darlene Higgins 
Rating:
4.0

Customer did not leave a comment.

Aaron Lukenbach 
Rating:
5.0

Customer did not leave a comment.

Jackie Tovar 
Rating:
5.0

Customer did not leave a comment.

Jacob Grossman 
Rating:
5.0

Customer did not leave a comment.

Todd Lutz 
Rating:
5.0

We needed a trailer quick, the staff was helpful and friendly. Thank you

JEROM VASQUEZ 
Rating:
4.0

Customer did not leave a comment.

Edwin Lopez 
Rating:
5.0

Customer did not leave a comment.

Michael Byassee 
Rating:
4.0

The drop off process was a breeze and the man who helped me get “unattached” was friendly and helpful.

Wendy Kesler 
Rating:
5.0

After hour return done with the app

Kelly Jones 
Rating:
5.0

Everything was great!! I recommend them!!

Amy Duran 
Rating:
4.0

The rental location staff was friendly and helpful outstanding customer service glad I used this location

Wayne Sharpe 
Rating:
5.0

Customer did not leave a comment.

Kimberly Knight 
Rating:
5.0

Customer did not leave a comment.

Thomas Ochsner 
Rating:
5.0

Customer did not leave a comment.

Lynn Martin 
Rating:
5.0

Customer did not leave a comment.

Thomas West 
Rating:
4.0

Customer did not leave a comment.

David britton 
Rating:
5.0

It was so easy to rent the van and so easy to return it!

Oralio Campos 
Rating:
5.0

Customer did not leave a comment.

Jill Barnes 
Rating:
3.0

Great costumer service

Scott Garcia 
Rating:
5.0

Received a call and message from U-haul... The central office was looking for the trailer. It had been returned to the assigned location the previous day.

Robert Wasson 
Rating:
4.0

Customer did not leave a comment.

Kenneth LaBelle 
Rating:
3.0

The truck I had reserved had apparently been rented right before I arrived to pick it up. And there was no appliance dolly available, so I got a regular utility dolly and had to buy a strap. This is fine, I just wish I could have picked up what I ordered. The truck was really dirty but drove well.

MELISSA CARR 
Rating:
1.0

Tire were choppy I didn’t use the trailer at all

Fernanado Rodriguez 
Rating:
5.0

Absolutely nothing. Everything was perfect. Friendly staff, helpful information, great equipment, we couldn't have been happier with the overall experience. Nothing to recommend.

Lory Stephens 
Rating:
5.0

Customer did not leave a comment.

Douglas Calcari 
No reviews have been submitted for this location.

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