Comentarios del cliente para Hyde Park Truck & Auto Group

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hyde Park Truck & Auto Group

Grado total:

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Jacqueline H. en

Grado:

The truck was left in a pile of snow, would have been nice if it was clear.

Hung V. en

Grado:

El cliente no dejó un comentario.

bhisham p. en

Grado:

El cliente no dejó un comentario.

Tyler H. en

Grado:

El cliente no dejó un comentario.

Diana B. en

Grado:

No one ever answers the telephone at the location

Zulaiyka A. en

Grado:

It is not fair that I was charged for 19 extra miles yet I was forced to return to a U-Haul location much further from my destination. My destination to the U-Haul facility was at least 9 miles and U-Haul should pay this charge because there were U-Haul facilities much closer to my final destination.

Brenetha C. en

Grado:

El cliente no dejó un comentario.

Joan C. en

Grado:

The rental agent was very accommodating. However, the place of pick up looked unkempt. But this wasn't the problem. When we finally arrived at our destination having driven through rain in Tennessee and Florida we discovered that our possessions were damaged. Every box that was on the first layer - resting on the floor of the van was SOAKED. The water had most likely come up from underneath the van, and entered through whatever openings there were in the floor. PRECIOUS DOCUMENTS - Wills, Powers of Attorney, Health Care Proxies, Birth Certificates were all WET!!! 15 Boxes of paper files had to be dried out in our garage!! Had I any idea this was even a possibility I would have been smart enough to lay a plastic liner under the boxes. FURIOUS does not describe how we feel. Total disappointment comes close. This was a horrible experience, to say the least.

Blake R. en

Grado:

Everything was top-notch and handled with ease.

timothy o. en

Grado:

Nobody ever seems to answer the phone and I couldn’t leave a message ‘cause the voicemail just asked for some sort of password. I just left the truck after hours and put the key in the drop box. Everything was finalized by email the next morning, so there were no problems with the drop off either.

Thomas w. en

Grado:

I love the phone app, really made the process painless.

JAMES E. en

Grado:

El cliente no dejó un comentario.

Archie W. en

Grado:

El cliente no dejó un comentario.

Laura C. en

Grado:

El cliente no dejó un comentario.

Elizabeth M. en

Grado:

There was nobody at the location at 11:00 am. I just parked it and put the keys and contract in the drop off box. Got a call later wondering if I was going to return to Poughkeepsie. I made plans to return to the Hyde Park location.

jennifer s. en

Grado:

Drop off was during closed business hours, however the drip box was easy to locate. They even had a sign pointing in the direction to the box instead of having to search for it. Excellent!

keith E. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

El cliente no dejó un comentario.

Brenda P. en

Grado:

El cliente no dejó un comentario.

Chris S. en

Grado:

Truck was clean and ready to go upon arrival at scheduled pick up time.

Julie C. en

Grado:

El cliente no dejó un comentario.

Beatriz O. en

Grado:

El cliente no dejó un comentario.

erik m. en

Grado:

El cliente no dejó un comentario.

Jeffrey C. en

Grado:

The “office” was a room in a make shift building. The owner (I think) was working off his phone and a laptop. It seemed a little shady. Price was fine, truck was new but not cleaned out form the last person. It had 2 wet blankets and broken pieces of furniture in it.

Mark S. en

Grado:

El cliente no dejó un comentario.

Dominique W. en

Grado:

WELL i do not like how i was called almost 2 hours before my pick up time to come get the rental early due to the weather and then upon arriving early i was told that i can not take the rental until after the weather got better. I ALSO did not like that when making the reservation I requested certain items ( appliance dolly, pads) to then be told that they did not even have them at the location. IF certain locations do not have certain items then you should not be able to request such when making a reservation as i was depending on using the items to move. I will not use Uhaul for further business as moving in a storm was already stressful but to be given incorrect information made it worse.

ROGER S. en

Grado:

do not rent trucks that leak in the cabin and the back bed

Rosalyn B. en

Grado:

The two men at this U-Haul location never managed a “Hello” let alone a “Thank you”. Their rudeness was a kind of belligerence I’ll suited for customer service, I’ll never go back.

Linda M. en

Grado:

El cliente no dejó un comentario.

Vincent A. en

Grado:

El cliente no dejó un comentario.

theodore k. en

Grado:

El cliente no dejó un comentario.