Customer Reviews for Pine Valley Portable Buildings
(U-Haul Neighborhood Dealer)

41 reviews

1135 B Holly St   Wadesboro, NC 28170

(704) 994-5816

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(704) 994-5816

1135 B Holly St
Wadesboro, NC 28170

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
Special Operating Hours
  • 3/30/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

They listened to my concerns and did not charge me a cleaning fee due to the previous people not doing what they were supposed to do before renting out.

Ashley Lennon 
Rating:
5.0

Thank you

Jay Ayers 
Rating:
5.0

Make sure that cigarette smell is out of the truck. Service was great. Thank you

Janet Peguese 
Rating:
5.0

Judy was awesome!

Aaron Oliver 
Rating:
4.0

Customer did not leave a comment.

Kenneth Hamilton 
Rating:
5.0

Very good Service 🙂

Elaine Grant 
Rating:
5.0

N/A

leon gatewood 
Rating:
5.0

Nothing needs to be Improved everything was outstanding!!!

Merritt Hughes 
Rating:
5.0

Customer did not leave a comment.

Sabrina Sellers 
Rating:
5.0

Continue your level of customer service

Michael Caple 
Rating:
3.0

The straps on the vehicle transport weren't long enough to fit over tire, and strap down, wound up having to use our own straps, If they "would have been" at least another 6 inches long, it would have been an awesome experience, as they weren't extremly short, just "missed it" by about 6 inches. If I had "this problem", I'm "sure others" have as well,

ERIC CLOUSE 
Rating:
5.0

Customer did not leave a comment.

Dennis Bodden 
Rating:
5.0

Customer did not leave a comment.

William McCormick 
Rating:
5.0

Customer did not leave a comment.

Maria Visoso 
Rating:
4.0

Customer did not leave a comment.

Robert House 
Rating:
4.0

The Employees are very helpful and professional

Willis Hendrix 
Rating:
1.0

Customer did not leave a comment.

Sara Smith 
Rating:
5.0

Customer did not leave a comment.

Sarann Kellock 
Rating:
5.0

Customer did not leave a comment.

Connie Ervin 
Rating:
3.0

Customer did not leave a comment.

Allison Rivers 
Rating:
5.0

Customer did not leave a comment.

Jeff Bickenbach 
Rating:
5.0

Customer did not leave a comment.

Joanna Quick 
Rating:
2.0

The person working called us “old” and assumed we were incapable of unhitching the trailer. The irony here being that she was incapable. She kept saying, “we need a male” which is a very odd thing to say.

Daniel McDonnell 
Rating:
5.0

Customer did not leave a comment.

Cedric Alexander 
Rating:
5.0

You're doing a fantastic job

Terry Mclendon 
Rating:
5.0

Customer did not leave a comment.

Geavonte Frazier 
Rating:
5.0

Everything and everyone were great.

Hubert Wright 
Rating:
4.0

Nothing really.... it pays off in the end to book in advance. No issues with this location; they always have a truck when I need available and Ms. Judy is very courteous and thorough.

EVELYN VEREEN 
Rating:
5.0

Customer did not leave a comment.

Charisse Tillman 
Rating:
5.0

No improvement is needed. Our unit was ready when we got there and the paperwork was done professionally. Thanks for helping our day go so smoothly!

Jackie Rowell 
Rating:
2.0

Did not have the dolly in truck

Quinta Crowder 
Rating:
5.0

Customer did not leave a comment.

Timothy Davis 
Rating:
5.0

Customer did not leave a comment.

Robert Tarlton 
Rating:
5.0

Judy was excellent to work with. She was very professional.

DONNIE EDWARDS 
Rating:
5.0

Customer did not leave a comment.

Debra Massey 
Rating:
3.0

There was no personnel.

TED EDWARDS 
Rating:
5.0

She was awesome and a great help. Friendly service and nice. ….

Charlie Cook 
Rating:
5.0

Customer did not leave a comment.

Willie Parson 
Rating:
5.0

Customer did not leave a comment.

Tychinnia Robinson 
Rating:
1.0

The after hours check in process was horrible. I pulled in near the truck and logged in. Says I was not at correct location. With the help of a man there mowing I located the lock boxes and when close enough I could start the process. Of course I had no idea what would be involved and after assistance from customer service I was able to continue. Finally reached the point to obtain the key, Had to look at pics of the truck to verify condition. Pics weren't clear enough to see if the damage was pictured. I disputed so I could note the damage. That's when my phone battery died. With another phone I eventually reached customer service once again and after a few minutes I was able to reach a representative. He was very helpful and made notes of the existing damage I observed and told me I was free to be on my way. The truck was clean and ran well but I had never had one that had so much damage. The return went fairly smoothly. Of course, as usual, I had to pick up the truck about 20 miles from where I requested. l suspect it is done on purpose by Uhaul to make extra money for the mileage because it happens every time and it is always about 15-20 miles away which is $30 to $40 extra dollars out of the renter's pocket.

Paul Taylor 
Rating:
5.0

The lady there is Heaven sent! I can’t remember her name of the top of my head but she was soooo caring and made sure I had everything I needed. I will always choose this location.

Sherneka Little 
No reviews have been submitted for this location.

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