We dropped off after hours. We called the number on agreement to call when dropping off and there was no answer. Uhual accounts online had glitches it was confusing to not know what to do and I called U-Haul customer service and I got transfer to get my call hung up onGRESSENIA F.
Customer Reviews for Hwy Storage South Pharr
(Distribuidor de U-Haul del vecindario)
Pharr, TX 78577
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.- dom.: 9 a. m. - 3 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.HALDO T.
The drop off was great very helpful !! The truck itself when I received it in Pharr Tx was dirty with sunflower seeds all over the truck!! My biggest concern was the front tire which was bald with no to very little tread and I was worried for my family's safety !! I want a partial refund because of the fear I had to endure for my families safety throughout our 630 mile drive!! Please let me know what will be done.Jason M.
El cliente no dejó un comentario.Antonio A.
El cliente no dejó un comentario.Enrique A.
El cliente no dejó un comentario.Ruth P.
The system was down when we took the trailer in to the location (which was the only location open on Sunday in our area). She did not take down my contract number but said that she would make sure it was receipted in. I called on Monday morning and was told that she had not left the trailer info for it to be receipted in and she was not in. The gentleman that answered the phone DID assist me in making sure that it was shown to have been returned yesterday on time. Thank you, Karla Lofton.Karla L.
The customer service gentleman was fast, efficient, and cordial. No improvement needed.CYNTHIA O.
Very professional and knowledgeable individual of U-Haul policies and protocol. Well-spoken. Will return to and recommend this business location to my fiends.Wayne B.
El cliente no dejó un comentario.ALONZA H.
El cliente no dejó un comentario.Edgardo C.
El cliente no dejó un comentario.Rocio B.
Lower your rates.Isaac C.
El cliente no dejó un comentario.Tracy J.
El cliente no dejó un comentario.Eulogio M.
El cliente no dejó un comentario.isidro T.
The young man that helped us at this location, was amazing. He was professional and personable. We appreciated how quickly and efficiently we were helped. We won't hesitate to refer this location to others. GraciasMariza C.
El cliente no dejó un comentario.Teri W.
El cliente no dejó un comentario.Tracy J.
Great customer service at this location. Same at tye drop off location.Jesus R.
Extraordinario servicio al clienteORLANDO G.
Really nothing you guys have it all ????Jose R.
El cliente no dejó un comentario.Luis Rafael C.
El cliente no dejó un comentario.JOSE P.
Very Good Customer ServiceJuan G.
El cliente no dejó un comentario.Melinda C.
El cliente no dejó un comentario.Jorge C.
Nothing everything was Great excelent customer service.Rodrigo D.
Luis Martinez is the best!! He always give me the best attitude and all he's attention. Excellent employee this is my preferred location just for him !!Ruben A.
everyting was GREAT!!! CUSTUMER SERVICE WAS EXCELENTE.. READY LOVE IT...THE HOSPITALITY... thank you for been soy kind and helpfull..the young man in the front was soy nice and respectful..thank you for you great buisness ...God bless you allDiana Z.
El cliente no dejó un comentario.Felomena R.
If a customer reserves a rental for the next day . He should not have to go pick up at another location if he is not familiar with the city.ALFREDO R.
the Employee Luis good customer serviceEmmanuel L.
El cliente no dejó un comentario.Noe S.
El cliente no dejó un comentario.JAMES B.
Larger parking lotMark L.
Nothing to improve but the employees were amazing and sooo politeIrma S.
Attendant was very helpful, informative, polite. Will definitely recommend and or come back when needed.maria P.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.Roman P.
I always rent from this location , it's close to my house.DANIEL G.
The guy working the desk was real nice but the Uhaul truck we were given had a dead battery. Then we had to call the service number on the rental agreement to get it fixed. Then waited an hour to get a new battery. You â€˜d figure they'd give us a working truck.Rene G.
I really don't think there was a ways to make my customer experience better at that location. Dealing with Luiz was quite possibly one of the best customer interactions I've ever had. 10 thumbs up!Jeffrey B.
Extraordinario servicio al clienteAlfonso P.
El cliente no dejó un comentario.EDGAR M.
El cliente no dejó un comentario.Erik P.
El cliente no dejó un comentario.DANIEL G.
The young man that received the return of the trailer was very kind and considerate. Very clean and organized storage location. Internet note: This "return" location in Pharr, Tx did NOT pop up at the checkout location in Edmond, Ok. It only saw Hidalgo and North Pharr as return locations. This one (2802 S Cage Blvd, Pharr, TX 78577) was much closer to me.WAYNE B.
El cliente no dejó un comentario.Horacio Aladar G.
From the moment I walked in, I felt welcomed and taken care of. I had reserved a truck the day before and the man at the front desk didn't take longer than 5 minutes to process my information and hand over the keys. Will recommend this location to others for sure.David C.
El cliente no dejó un comentario.nicolae P.
When I purchase the uhual bos the attendant did not tell me I needed the receipt to get my cash back. So now I'm stuck with 4 boxes I dont need.DANIEL M.
Not a thing. Excellent customer service from john marksArturo N.
El cliente no dejó un comentario.Christopher M.
El cliente no dejó un comentario.Miguel Angel E.
El cliente no dejó un comentario.Mayra L.
El cliente no dejó un comentario.Larry F.
Excellent customer service representativeManuel G.
Recommend this place to anyone. Very easy transaction great prices and excellent customer service. Will go back again for all my rental needs.joe G.
Oscar and Luis (I think that was their names) were very friendly and helped explain how I should hook up my Jeep on the trailer correctly. Thanks alot guys.DANIEL G.
El cliente no dejó un comentario.NOE G.
Great customer service by Luis!Omar M.
El cliente no dejó un comentario.Keeney T.
El cliente no dejó un comentario.Christian W.
El cliente no dejó un comentario.TOM L.
El cliente no dejó un comentario.Daniel Clark G.
El cliente no dejó un comentario.JOHN G.
Pest control. Place is infested with black widow spidersRUBEN C.
A little bit out of our way, 20 milesJose C.
El cliente no dejó un comentario.Gina P.
My u haul representative was the most courtious and knowledge I have had to date. A+HECTOR R.
El cliente no dejó un comentario.BENITO D.
El cliente no dejó un comentario.Jose L.
El cliente no dejó un comentario.Jim V.
El cliente no dejó un comentario.frith S.
El cliente no dejó un comentario.Ana C.
El cliente no dejó un comentario.LUIS Y.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.Miguel L.
They did everything, checking and connecting the trailer. Maybe it's policy bUT I felt it was great customer service.Mario C.
Nothing, excellent service. Joseph was very helpful.Rosanelia B.
This location was prompt, professional and considerate of our specific needs, it was such a relief because by that point in the move we were exhausted!!Laura G.
Excellent customer service and the truck was in great condition. Truck was fairly easy to drive and did not experience any problems on my trip. Returning the truck was hassle free. I will recommend Uhaul to friends if they need to move. Lastly, Uhaul us affordable.Leonardo S.
Very friendly and professional service, I had a great experience and will definitely use this service again at this location.Gino B.
El cliente no dejó un comentario.Isaac D.
The staff were excellent, answered all my questions, It was a pleasant experience. Would use this location again.Richard P.
Excellent customer service. All questions were answered professionally. Very nice and friendly staff.Hilda W.
Great customer service! It was a smooth move! ¡Gracias!EUNICE C.
El cliente no dejó un comentario.EUSEBIO C.
El cliente no dejó un comentario.OLEGARIO M.
very helpful and accomodating--timely mannerLinda M.
Exceptional serviceCHARLES F.
El cliente no dejó un comentario.Anna R.
El cliente no dejó un comentario.TONY P.
El cliente no dejó un comentario.MANUEL G.
El cliente no dejó un comentario.ESMERALDA M.
El cliente no dejó un comentario.DIANA R.
El cliente no dejó un comentario.eliane R.
We just moved our storage units to this location today. Picked up of the Uhaul truck (clean & ready on time), ease of moving our stuff into the unit & return of Uhaul was very easy & quick. We are sorry to be moving from our older Uhaul Storage units but this is less than 1/4 mile from our home & have been made to feel at home already!! Thank youANDRES M.
El cliente no dejó un comentario.RENE U.