Customer Reviews for Hutto Fast Lube
(Distribuidor de U-Haul del vecindario)

240 comentarios

670 W Front St   Hutto, TX 78634

(512) 759-1074

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(512) 759-1074

670 W Front St
Hutto, TX 78634

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 5/30/2022: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

It's secondary business to them. Far from my house, but y'all moved my reservation there. He had all kinds of problems with UHaul's software. When I returned the trailer, the web site would not work properly, so I called and they said to just leave it.

Steven H. 
Clasificación:
2.0

I was given incorrect information about what would be credited when dropping off the vehicle. The vehicle was relatively clean inside except the windows and just filthy outside. Uhaul changed my planned pickup location to a nearby city of Hutto and they did not have the 24 pads I ordered. I was told I could drive to another location to see if they had any. I drove to Roundrock and waited an hour and a half in line to see if they had pads.

keith S. 
Clasificación:
3.0

I booked my pick up at the Steeds Crossing location in Pflugerville, but was sent to the location in Hutto. I arrived a few minutes early at 7:50 am for an 8:00 a.m. pick up. Only one person was working with 3 people ahead of me in line. When it was finally my turn I was rented a truck with a stolen catalytic converter. I had to go back in and they had to redo my contract and give me a different truck. The whole process took about an hour and a half. I had movers standing by at 9:00 a.m. and had to pay them for a 1/2 hour of time to stand around and wait for me to straighten out the truck situation. To be fair, the gentleman waiting on me was polite and was doing the best that he could, but he needed assistance. The truck that I was finally given was in good working order. I did pay in advance for blankets, but this location did not have any blankets available. The website should not allow you to purchase supplies that are not available.

Kathleen P. 
Clasificación:
1.0

The pickup location initially gave my RESERVED TRUCK to someone else. It took almost an hour to straighten it all out. I did finally get the truck. I am more then satisfied with truck and equipment.

Daniel B. 
Clasificación:
4.0

Attendant was helpful.

johnny A. 
Clasificación:
4.0

No comments

Samuel P. 
Clasificación:
2.0

The new manager has no idea how the process works. He is unfamiliar with the Uhaul.com site or how to properly check in or out a vehicle. We are use to better service at this location.

Tanya W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lance J. 
Clasificación:
2.0

It took a long time to be acknowledged

Ruben L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
3.0

Apparently reservations mean nothing to your company, I reserved a trailer two weeks prior and received a call the day before pickup saying they didn't have it and offered a smaller unit. If I needed a smaller unit that's what I would have reserved. They finally found one, but I had to drive an extra 50 miles to pick it up, with no apology or offer of reduced rate for the rental.

Lee F. 
Clasificación:
1.0

Had a reservation for 415 and they didn't give me the vehicle till almost 5 o'clock Poor customer service

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dargel Oreste C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Petra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES D. 
Clasificación:
3.0

Better communication skills

Carmelo H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica T. 
Clasificación:
4.0

El cliente no dejó un comentario.

marco M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Gene P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT N. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAILA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

arun T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacquelin L. 
Clasificación:
3.0

Sometimes a customer can't pick up their truck or other equipment because someone else has not returned it on time. This location need more equipment as a buffer against equipment returned late.

Richard G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yadibel N. 
Clasificación:
4.0

No smoking in U-Haul.

Humberto L. 
Clasificación:
5.0

Great place! Plenty of inventory and most of all it was available for the time that I needed! ¡Gracias de nuevo!

ERIC S. 
Clasificación:
5.0

The location was great. My issue with pickup is my location was changed and then all of the equipment I reserved was not available here.

BRYAN W. 
Clasificación:
3.0

We rented a 26' truck for a move from Texas to Georgia. We averaged 6 miles to the gallon sometime, just three. Not even close to the average miles per gallon that it says. Of course, this added greatly to the expense of the truck rental.

Rachel S. 
Clasificación:
5.0

Great management very friendly, even while extremely busy on a Saturday morning. Got me out quickly. The rental unit with 75K on it was clean, but had a very poorly worked front end. Balance, alignment, tires? I don't know. Fortunately my round trip was only 10 miles. Had it been 100 I would have not been too happy. Perhaps that is why I was selected for this truck. No problem.

samuel E. 
Clasificación:
5.0

They are always friendly and very helpful

CLYDE R. 
Clasificación:
4.0

Be clear about pricing when they extend the rental. Like if they take insurance that gets added on top of $40 per day.

Hareesh E. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
4.0

Service was very friendly and understanding.

PAZ G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN C. 
Clasificación:
3.0

The Wi-Fi reception was the thing that really dragged the experience, but I love the convenience of being able to pick up the truck at a time that fit into my work schedule

Lakeshia C. 
Clasificación:
4.0

The only problem I did have was trying to remove the lock from the back to obtain my key. I picked up the truck after hours so the key was locked in the back of the truck. Otherwise, I did not have any problems at all.

Rebekka C. 
Clasificación:
5.0

Very friendly staff

ALFREDO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shoshanah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman F. 
Clasificación:
4.0

The truck was very loud , we thought something was wrong with it but it was just an older truck. You should let people know so they are not worried the transmission is about to go the entire trip.

TABITHA M. 
Clasificación:
3.0

The website did not let me upload a picture of the driver's license, it only gave me the option to take a picture. It would be helpful if the upload option were there.

Harold N. 
Clasificación:
5.0

Awesome service and staff

ALBERTO C. 
Clasificación:
4.0

El cliente no dejó un comentario.

VU P. 
Clasificación:
5.0

The uhaul app would not let me upload photos too return truck.

james S. 
Clasificación:
5.0

I truck was low on gas, I wasn't even sure if I would make it to the gas station. I recommend checking the gas to ensure it has enough in case the customer is in rush and cannot fill it up. ¡Gracias!

Amir A. 
Clasificación:
4.0

The people at this location were kind and had a good sense of humor. Helped me ease my mind from the stressful trip.

MICHAEL T. 
Clasificación:
5.0

Friendly and quick!

judy R. 
Clasificación:
5.0

Michael was great he made the whole process so easy. When I returned the truck it was just as easy . This was my first rental and the experience could not have been better. I would recommend them to anyone interested in renting out a U-haul.

scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merritt S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINELEIGH D. 
Clasificación:
3.0

Have pads available more often and make sure the count is right. Have more employees trained on how to do the Uhaul part of their business.

CARL Z. 
Clasificación:
1.0

They gave my reservation away to a random person!!!!! And still charged me. Didn't even tried to tell me out. Terrible experience.

Rosa D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel S. 
Clasificación:
5.0

I love renting from this place they are very polite and very friendly

KATRINA H. 
Clasificación:
5.0

Nothing. Great job!

Pierre J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

Nothing excellent service

CESARNEFTALI M. 
Clasificación:
3.0

El cliente no dejó un comentario.

colby T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANNY J. 
Clasificación:
5.0

Really nice people there

Alberto C. 
Clasificación:
2.0

N/C

RASHAAD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMAR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW A. 
Clasificación:
4.0

El cliente no dejó un comentario.

caitlin T. 
Clasificación:
4.0

The trailer I rented had been used to move maybe an engine or greasy equipment. The floor was so greasy our shoes were tracking grease into the garage and house. We had to cover it with cardboard but it still smelled of grease. If I had time I would have asked for it to be replaced.

Clark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYNE M. 
Clasificación:
5.0

Excellent service I am glad to go this location

CESARNEFTALI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAWN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

CAREY S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Gregory M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alethea S. 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER A. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROSCOE EUGENE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert S. 
Clasificación:
4.0

El cliente no dejó un comentario.

EUGENIO ARTURO G. 
Clasificación:
5.0

The owner of the business was professional, friendly, helpful and quick. I'd highly recommend this location

JOE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
3.0

El cliente no dejó un comentario.

michele P. 
Clasificación:
2.0

When I picked up the truck, it was 3/4ths full of gas, receipt documents showed to return it at 7/8 full of gas and I traveled ~40 miles total before I returned the truck. When I returned the truck, it was just below 3/4 of a gas tank. Before returning the truck, I tried to refuel but it seemed that the gas was already near full. Not sure if there was something wrong with sensors, the gauge, or gas tank, but attempting to refuel showed that the gas was near full before that gas pump auto shut off. I attempted to refuel it multiple times, but the auto shutoff kept triggering as if the gas tank was near full. I returned the truck after, and was charged an extra ~$20 for it not being 7/8th full. I didn't take proper documentation of the gas before taking the truck off the lot, but I should have documented/proved when I picked up the truck it was at 3/4th gas. The truck itself was great, and the employees were great, and I understand their point of view with the documentation printed. However, I do feel as if the documentation of when I picked up the truck with regards to the gas was faulty. I do believe though that there either might be an issue with the gas gauge, gas tank, or it could have been a faulty gas pump that I went to before returning the truck.

BRANDON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON K. 
Clasificación:
5.0

No improvements necessary. Everyone was fantastic.

William S. 
Clasificación:
4.0

Location is odd but easy to find. Maneuvering vehicle was easy through the lot.

JUDD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

mariana M. 
Clasificación:
1.0

Double charged for using a car dolly for 3 hrs. Will not use them again

BRANDON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRATTN S. 
Clasificación:
5.0

I haven't any problem....They are so nice and honest

LUKETHA C. 
Clasificación:
5.0

One of the trailer tail lights did not work.

Abbiegayle B. 
Clasificación:
4.0

El cliente no dejó un comentario.

john M. 
Clasificación:
3.0

El cliente no dejó un comentario.

KATRINA H. 
Clasificación:
5.0

Fast and easy drop off.

Rogelio C. 
Clasificación:
4.0

Uhaul renting trailers with bald tires and putting your customers in danger is inexcusable. When I told your agent he said corporate doesn't do anything about it. What will it take to have someone getting hurt for you to realize it needs to be fixed. I would tell people to go somewhere else.

DANIEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric T. 
Clasificación:
3.0

This a more accessible clean location. Space to maneuver. Staff took care of my needs in a timely manner.

Sylvia M. 
Clasificación:
5.0

Open on Sunday as well! But perfect job by the way

Josue G. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donovan K. 
No se han enviado comentarios para esta ubicación.

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