Customer Reviews for Hurst Towing & Recovery
(U-Haul Neighborhood Dealer)

Rating:

5.0

Awesome costumer service, friendly and helpful.

Rating:

5.0

No issues all great! Easy drop off

Rating:

1.0

See above.

Rating:

5.0

Excellent service!

Rating:

4.0

Clearer drop off instructions and ensuring paperwork is acurate

Rating:

5.0

Nothing

Rating:

3.0

Right taillight out. Noticed it on pickup. Asked woman to note it on my contract. She refused, saying it was recorded on the account. Drivers side ratchet very stiff; needs lubrication.

Rating:

5.0

They were extremely nice, answered all our questions, and was very fast

Rating:

5.0

Only thing I can think of is it would have helped us if the truck had the slide out ramp. People were very nice and friendly to deal with.

Rating:

5.0

Very helpful friendly and would recommend for any of your moving needs. Good location. Give them a thumbs up.

Rating:

5.0

Very nice people to work with, very helpful. Highly recommend them.

Rating:

5.0

Nothing, They were great , super nice. Help me with all my towing needs.

Rating:

5.0

Very friendly and knowledgeable

Rating:

5.0

Very friendly staff, equipment very well taken care of. I will definitely use them again in the future.

Rating:

5.0

Excellent service. Rented here a couple of times now.

Rating:

5.0

They were helpful and very friendly.

Rating:

5.0

Great customer service, clean facility and well maintained truck.

Rating:

5.0

Highly recommended! Very helpful staff, fully stocked for your needs. Thank you

Rating:

5.0

Our favorite uhaul team to work with!

Rating:

5.0

Nothing LOL

Rating:

5.0

They are absolutely excellent. Mrs. Hurst came in early so I could pick up a trailer early so I could get to Knoxville SamsClub at 9am and make 3 deliveries in 375 miles.

Rating:

5.0

Great location!

Rating:

5.0

I found this u-haul location to be very helpful. Thanks for everything, Steve Bollenbach

Rating:

5.0

Always friendly and excellent.

Rating:

5.0

Love the people love the service!!!

Rating:

5.0

Great service and people here!! My new go to rental service place.

Rating:

5.0

They had a jack to lift it off the ball

Rating:

5.0

I don’t have any suggestions. You guys are right on the money. I definitely will use you again.

Rating:

5.0

Excellent service

Rating:

5.0

Great service!

Rating:

5.0

The problem was not with Hurst. After talking to a few Representatives and was told I would get a call back within 24 hours and have not about the billing that is a definite bad review. Bad billing bad review and nothing has been fixed. Was told one price and then they build another price.

Rating:

5.0

Easy transaction. Friendly employees. I would recommend to others.

Rating:

1.0

What can you do for the next customer, cancel your contract with this company. They committed debit card fraud, they are rude, they tried to cheat me out of money.

Rating:

5.0

nothing they were extremely helpful

Rating:

5.0

Nothing. Service was excellent!!

Rating:

5.0

Nothing! Excellent customer service, clean equipment and wonderful owners.

Rating:

5.0

Great place to rent from. I feel safe with the equipment knowing they check things before it leaves their lot.

Rating:

5.0

Hurst Towing and Recovery were awesome to deal with. Amanda and Jason were great and very helpful!

Rating:

5.0

Owners are friendly and knowledgeable. Amanda answered all of my questions and helped with coupling the dolly to the hitch. I will most definitely use Hurst towing for all of my Uhaul needs.

Rating:

5.0

Great customer service, very helpful. Highly recommend renting from this place.

Rating:

5.0

I highly recommend Hurst towing and Uhaul . they were pleasant, efficient and adjusted the mileage fee downward without me having to point it out. Excellent

Rating:

5.0

Very friendly and super nice

Rating:

5.0

Hurst Towing when above and beyond for us when we returned the truck. The truck was due back on Thanksgiving day. We knew no place was going to be open to return it on Thanksgiving so we wanted to return it the day before. Ms. Hurst actually stayed late so we could drop the truck off and not have to keep it an extra day. I would highly recommend this place.

Rating:

5.0

Always very helpful at this location.

Rating:

5.0

Great customer assistance. Amanda is the best!

Rating:

5.0

These people are amazing no changes needed

Rating:

5.0

Great customer service!