Customer Reviews for Huntsville Rental Center Inc
(U-Haul Neighborhood Dealer)

300 reviews

805 FM 2821 Ste B   Huntsville, TX 77320

(936) 755-3141

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(936) 755-3141

805 FM 2821 Ste B
Huntsville, TX 77320

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Magaen Cooks 
Rating:
5.0

Customer did not leave a comment.

RASHEED AMADU 
Rating:
5.0

Ensure that website is running correctly. I could not access the mobile app and had to wait 90 minutes for another facility to open.

Guy Cheney 
Rating:
5.0

Customer did not leave a comment.

Scott Mulder 
Rating:
4.0

Customer did not leave a comment.

Marcia Mckenzie 
Rating:
1.0

Customer did not leave a comment.

Olu Abiodun 
Rating:
5.0

Customer did not leave a comment.

SHAWN CAMPBELL 
Rating:
3.0

False advertising!!!

Lakeischa Thompson 
Rating:
5.0

Great location to rent from!!

joe whitehead 
Rating:
5.0

This place really rocks! Walked in with contract and was immediately asked to take trailer to drop off area where someone would take care of me. Was able to drop off trailer quickly (which was my priority as trying to stay ahead of traffic). Received my drop off confirmation quickly by email. Great job everyone and thanks again for all your help! -Bill/Susan

Bill Susan Morrison 
Rating:
4.0

Customer did not leave a comment.

Khristine Harris 
Rating:
1.0

Uhaul dealer was unfriendly to say the least. He insisted on wanting a physical address for my personal contents. I stated to him the pick up and drop off locations were provided with the reservation but demanded to know where the "contents" were going. This was very confusing to me since I rent from Uhaul a lot and have never been asked for a location of the contents. I am a home stager and do a lot of business with Uhaul and have never encountered this type of demand.

VICTORIA MARTINEZ 
Rating:
4.0

Give a printed receipt on delivery.

OBIE LEE 
Rating:
5.0

Customer did not leave a comment.

Jimmy Robbins 
Rating:
5.0

Customer did not leave a comment.

MARTY Morgan 
Rating:
5.0

Don't park the equipment in a mud hole.

Troy McMorris 
Rating:
5.0

Customer did not leave a comment.

bertha thomas 
Rating:
5.0

Customer did not leave a comment.

William Zerkle 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Mahana 
Rating:
5.0

Customer did not leave a comment.

Ray Gibson 
Rating:
5.0

Great customer service, the 6x12 trailer was old and kind of beat up, but it pulled good and had no problems with it on the 800 mile move.

Vincent Lentz 
Rating:
5.0

Customer did not leave a comment.

Zachary Allensworth 
Rating:
5.0

Fine

Patricia Sowell 
Rating:
3.0

No one was at this location and nowhere to drop of the little Trailor. We call the phone # when we got to the location, and they told up to just drop of in where out of the way. I backed the Trailor out of the way and unhooked the Trailor and put a large rock in front the tires so it would not roll off, As we were driving off a man came out of the business and i ask if he worked there and he said he owns the business and i asked was the Trailor ok in the place we left it and he gave me the thumbs up. I felt comfortable after that know that the Trailor is in good hands.

Leonard caruso 
Rating:
5.0

Incredibly friendly, informative, and helpful.

Jaime Roman 
Rating:
5.0

Get some smaller vehicles. Get vans and pickup trucks.

Kyle Wills 
Rating:
3.0

I picked up a truck and trailer that the running lights did not work at night , I urge you to make sure that you take pictures of the gas fotr they said it had more gas then it actually had and the lights and anything that they may charge you for because the contract you signed will only be emailed to. You

eugene garcia 
Rating:
5.0

Customer did not leave a comment.

Norma Hogan 
Rating:
5.0

Customer did not leave a comment.

Lan Cook 
Rating:
5.0

Customer did not leave a comment.

Jimmy Davidson 
Rating:
3.0

Customer did not leave a comment.

Gregory Palma 
Rating:
5.0

This Location and Personal were very Professional and knew everything about the Uhaul Business. Thank You. Huntsviile Tx Uhaul.

William Eddinger 
Rating:
5.0

Customer did not leave a comment.

Victor Ortiz 
Rating:
5.0

None

Ray Rocha 
Rating:
5.0

Customer did not leave a comment.

Bryan Fine 
Rating:
5.0

Customer did not leave a comment.

Alexis Perla 
Rating:
4.0

The location isn't the problem. The system is. I requested the vehicle from Thursday- Sunday. I returned it and an additional charge of 121 tried to hit my bank account.

Jourdain Franklin 
Rating:
4.0

On the 10 ft trucks maybe add a small ramp and a lift for heavy stuff that some people cannot pick up. Other than that it was great ! Will be renting there in the future if needed. Also a small note: the 89 cents a mile is a little high.

kalvin cates 
Rating:
3.0

It was just a dropoff location.

John Opincar 
Rating:
5.0

As I've said before, great guys very helpful and friendly

Charles Blackburn 
Rating:
5.0

Great guys helpful and friendly

Charles Blackburn 
Rating:
4.0

Customer did not leave a comment.

David Lynch 
Rating:
4.0

Customer did not leave a comment.

David Lynch 
Rating:
5.0

Customer did not leave a comment.

Charles Russell 
Rating:
5.0

Best in town!

Terry Stinson 
Rating:
5.0

They were friendly and helped me quickly

ARTURO JR GONZALEZ 
Rating:
5.0

Customer did not leave a comment.

rochell harrison 
Rating:
5.0

I called ahead and was quoted price for Uhail trailer & shipping blankets the evening before. Next morning, a different guy stated instead of $6 they were $12 for a dozen. That was fine for me and well worth the money. We only had the trailer 5 hours to move some furniture. The guy that took us to trailer was very nice and helpful. Overall a good experience. Thanks.

keely vick 
Rating:
5.0

Customer did not leave a comment.

jorge martinez 
Rating:
5.0

Customer did not leave a comment.

TYEESHA BRUCE 
Rating:
4.0

Customer did not leave a comment.

Michael Evans 
Rating:
4.0

Customer did not leave a comment.

johnnie Lipscomb 
Rating:
5.0

Customer did not leave a comment.

John Luper. III 
Rating:
5.0

Customer did not leave a comment.

Sam Hudgins 
Rating:
5.0

Self drop off was very easy.

Stephen Smucker 
Rating:
4.0

Customer did not leave a comment.

Jerry Adamick 
Rating:
5.0

Customer did not leave a comment.

ROBERT SAUCIER 
Rating:
5.0

Customer did not leave a comment.

Lawrence Clark 
Rating:
5.0

Keep doing what your doing because this entire transaction went flawlessly! Great job!

Lisa Wilkins 
Rating:
5.0

Easy access to unload and 24 hour drop off was great for late Saturday Evening.

Gary Davis 
Rating:
5.0

Customer did not leave a comment.

Terry Stinson 
Rating:
5.0

Company came through at last minute on a holiday when another uhaul several miles away failed on a reservation. Company was knowledgeable, friendly and wanted to help.

David Mason 
Rating:
5.0

Customer did not leave a comment.

Jimmy Robbins 
Rating:
3.0

No one was there at the advertised open time. Retuned equipment using the app.

Scott Young 
Rating:
3.0

Customer did not leave a comment.

Ronald Goforth 
Rating:
5.0

Customer did not leave a comment.

Geraldine Courtney 
Rating:
5.0

Customer did not leave a comment.

Robert Walton 
Rating:
3.0

Customer did not leave a comment.

ralph nesbit 
Rating:
4.0

Customer did not leave a comment.

David Seals 
Rating:
4.0

Customer did not leave a comment.

RICARDO CANTU 
Rating:
5.0

The gentlemen who helped me were helpful, knowledgeable, personable; very positive experience

Ken Hugghins 
Rating:
5.0

Customer did not leave a comment.

Timothy Halpin 
Rating:
5.0

Customer did not leave a comment.

Ricardo Contreras 
Rating:
5.0

Great people to deal with no problems whatsoever the guys came out hooked and unhooked

Tommy Donahue 
Rating:
4.0

I did not go inside the drop off facility. The attendant actually came out to my vehicle to check me in and assisted me with turning in the trailer. He was very helpful and handled everything which is the way it should be.

Larry Hammond 
Rating:
5.0

Customer did not leave a comment.

Roger Abshire 
Rating:
5.0

Make sure to have insurance for the vehicle

Kyle Wills 
Rating:
5.0

Customer did not leave a comment.

Benjamin Stupca 
Rating:
5.0

Customer did not leave a comment.

Jeff Jackson 
Rating:
5.0

Customer did not leave a comment.

ROBIN HIPP 
Rating:
5.0

The experience was great. They had the trailer I needed and the customer service was great!

heather timmons 
Rating:
5.0

Customer did not leave a comment.

Carl Emerton 
Rating:
3.0

I noticed that we (the customers) have to confirm the photos or update in case of changes prior to driving away. But can photos of the dashboard be included? Like I stated before, the tank was 377 miles full when I drove away, when I filled up it was 477 miles full. Thank you.

Manuel Lopez 
Rating:
5.0

Customer did not leave a comment.

george youngblood 
Rating:
5.0

Customer did not leave a comment.

Linda Moore 
Rating:
5.0

Everything was great!! Thank you!! Scott B.

Scott Brooks 
Rating:
4.0

Customer did not leave a comment.

William McKinney 
Rating:
4.0

Customer did not leave a comment.

Kenneth Harris 
Rating:
5.0

Customer did not leave a comment.

Carl Emerton 
Rating:
5.0

Things went smoothly- no big problems

Kyle Wills 
Rating:
5.0

Customer did not leave a comment.

rusty craker 
Rating:
5.0

Customer did not leave a comment.

Tammy Williams 
Rating:
5.0

N/A

James Mutter 
Rating:
5.0

The original location was on Texas 219 always closed and will never use that location again but the one I used wax exceptionally helpful

Edward Reed 
Rating:
5.0

Customer did not leave a comment.

Stanley Sablatura 
Rating:
5.0

Customer did not leave a comment.

Krystal Tillis 
Rating:
5.0

Customer did not leave a comment.

Peggy Morrell 
Rating:
5.0

Customer did not leave a comment.

Blaine holden 
Rating:
5.0

The location was closed - but some of the personnel were there and they offered to help park and unhitch. They were incredibly nice and extremely helpful, even on their day off.

MICHAEL EDWARDS 
Rating:
5.0

Customer did not leave a comment.

John Mook 
No reviews have been submitted for this location.

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