Customer did not leave a comment.
FRED R
Customer Reviews for Mr Parcel Allen
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The cargo area of the truck was dirty and smelled like eggs. I had to clean it myself before using it
alexander tDirty vehicle, reservation not ready at original time agreed. Wont use Uhaul again unless all others unavailable
FRED RWhen I got in the truck it had a half empty bottle of water and empty plastic bag on the floor
LILAC AService was excellent! Friendly, clean and so simple to pick up and drop off. I would highly recommend this location to anyone!!
KIM KThe rep/owner was on an obvious personal call and did not help me immediately. I made use of express pre-check in yet he made me do it all over again. The truck was filthy inside bed even though there was a sign stating a $25 charge if not swept out and clean. I paid $7 for a dolly that was not in the truck. I have called about of refund with no response.
Greta LI did not receive the dolly or moving blankets, but Uhaul still charged me for these
Victor Sexcellent customer service. Equipment was ready and available at appointment time. offer company supplied insurance. professional at all times..
DONALD MThe truck was ordered wrong so we had to wait past our scheduled pick up time for the store to open to get the keys then the person wasn’t sure how to do it and had to call a manager. We didn’t end up leaving with our truck until over an hour and a half after our scheduled time even though we arrived to pick it up 20 minutes early.
Holly PNone, it went very smoothly. I totally recommend this location for u haul needs.
Mira C