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Noah F.
Customer Reviews for Hunter Automotive Service
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Gentleman was very helpful and professional!!! Would definitely recommend
MARIA M.I didn't like the fact that when I got there I had to buy a light connection I was told it was an adaptor a 7 pin to a flat 4 to help with my turn signals. Your website or your employees should specify those details before going to the location. I was going from El Paso, TX to Kileen, TX. When I got to my destination to drop off the equipment the guy put on the sytem to drop it off in El Paso,TX. You need more than one guy at that location he took forever to help me. Due to my experience I would not go back
MELANIE G.First, the attendant was late, my pickup time was 9AM, he arrived about 9:20. Second, he said the fuel tank was full, (you have to take his word for it), I drove 23 miles, and when I topped the tank off, it took 8.3+ gallons! That works out to 2.77 MPG! (On a 17' truck) I have driven trucks for years, and I know 2.77 mpg is NOT correct. I showed him the receipt for the fuel, and he just shrugged his shoulders...I was not happy with this rental.
BYRON L.it is not an official Uhaul location. I had to get my rental online and on the day off I wanted 1 hour of my rental because they had to review my documents online. obviously, that wasted hour was charged, even though I was not able to get my rental due to something that was not my mistake.
Gabriel V.great customer service!
SERGIO S.Very helpfull
JAMES S.Clean place, well organized.
Tandy W.Great work!
RICHARD H.All good
Ernest R.Hector was very nice and understand Ing. Really great service!!
William G.Our original location was a location in El Paso near William Beaumont Hospital. Our pickup time was 9:00 am. At 8:45 am that same morning our location was changed to a location by the El Paso airport. When we arrived there (at 9 am when they opened), no one was there and the nearby shops said that the gentleman who runs that particular uhaul installation “likes to make his own hoursâ€. After calling corporate and not getting an answer about what was happening for thirty minutes, we were finally relocated to the hunter location to pick up our uhaul truck. Uhaul incredibly inconvenienced my husband and I. My husband is active duty in the military and not receiving the truck on time caused us to miss our appointment with the military to pack our goods. I believe that our reservation should've been honored with the correct location and time. I would like compensation for the time we wasted and how much we were inconvenienced. Gracias.
Francois F.The gentleman was extremely helpful and very kind. I will make sure I come back every time and recommend this location to all my friends.
Jonathan S.Thank you so much for all of the help. The team at this location was very helpful and had equipment layer out and ready to go. I appreciate that I was in and out with in 15 minutes. It allowed me to get back to moving. Thanks again Hunter Automotive
VICTOR P.Fast, easy and great service.
Michelle S.The representative on the phone had me drop it off early at this shop. She gave the shops name and contact information if any issues should arise. But she made easy to drop off Worry free. Gracias
Ernesto E.All ok
ernesto S.Location did not call me to inform me my pickup time would be later due to the customer that had my truck was running late. The truck was not clean inside the cab. This location failed to maintain the rental truck I had to call roadside assistance to my house because the rear tires were extremely bald and would have caused an accident during my move from Texas to Georgia.
JUSTIN C.Don't charge a customer $100 deposit something that's only going to come out to 40 something dollars. I was crying in the damn Lobby because I only had $80. Thank God my friend could lend me 20. Next time I won't rent through the website or the 1-800 number I'll go straight to the dealer. That made this a bad experience this time. Other than that the experience was great.
Juillermina C.Remember to check the order to complete it...i ordered a dolly n I didn't get it... it was a true inconvenience which I now am physically paying for...so I plz be more attentive to the order so no one has to go through what I did.
Bertha C.Very friendly and excellent customer service!
Graciela L.Well in the location I rent the truck the only thing they need is a better location the place they are right now is not the best.
Jesus O.All was great. We were taken care of promptly
Hilda J.Excellent service
Fernando B.Right rear reflector damaged. Driver side lug nuts were loose. Please inspect lug nuts more frequently.
Omar L.The gentleman overcharged me by $10, he stated that the milage was 10 miles higher than what it was. Fortunately I caught the mistake.
Christopher W.Awesome truck and service
DIANE C.Nothing customer service is great
Mario R.I showed us at 4:30 on a Monday and it was closed. There wasn't anyone there to help me. There were uhaul a parked all over, not necessarily in an organized way. I can't belice they were already closed!
Elisa M.Great service, man in front was really nice and funny. Made the service feel great and welcome.
Anthony C.tow hook chain once used was not working properly. tow hook was Brock on left side.
Asbel D.Great customer service and very helpful information. The attendant was an awesome person.
RICARDO M.Outstanding... Service..
Glenn M.Keep up what your doing.
Juan C.Owner is very friendly and knowledgeable about equipment and safety. We will be renting in the near future.
Luis C.Everything was in great shape and the employees were very helpful and friendly.
Heather I.Guy was cool and outgoing I was in and out of there fast
Alex R.