This location is in a rural setting ( not the issue). No exterior lighting, so we are doing this in the dark. The address given has no drive way or entry. It is the side of the road with a fenced self storage back about 30 yards. No marked area as to where we are to leave the truck. Had to drive through a field to finally find the key drop box, which was on the locked gate post next to the only sign about U-Hall. Then it became issues with the app drop-off pictures.
Janel McElhinney
Customer Reviews for Hulls Hauling & Store LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was an after-hours drop off. So no interaction with any staff. But their drop lot was spacious and the return was seamless.
Karsten JohnstoneI dropped off trailer, the place was closed, I called to verify my dropping off the trailer, all went well.
REGINALD OWENSAwesome!
Tonya LongI am not sure I would do the 24/7 route again. Too many issues while trying to get into the place and the truck. Lock on the key storage box was rusted and stuck. Took a while to get into the storage box to get the key to the truck.
Candace ChapmanOnline booking was extremely easy. I received communication by both email and phone regarding my reservation which was great.
FRED SCHLOTTERBACKArrive to location on time. That being said, everything was handled professionally, quickly and efficiently once the representative finally arrived to the location.
Sean BallasThe drop off location on S League Road in Waco Texas is a person’s physical address. The actual drop off is just down the road. Updating this or having instructions when dropping it off pointing to the correct location would of made this an excellent experience.
CHRISTIAN HULBERTThey did a Great job!!
OBIE BICKLE HARRISThanks to them for helping during an emergency situation.
Eileen Armstrong | Overall Experienceneed a sign to say the office is around the corner and in the back.
Raymond FergusonNo one was available on property. Had to make a call & wait for her to finally show up almost 30 minutes later
BRYAN VICKERS