The storage facility broke the wheel off the boat trailer jack and bent the jack when moving my boat trailer. My continental trailer was 2 years old. When contacted about this issue the storage facility stated they would not compensate me for the damages. Will not use this facility again and would not recommend to anyone.
Paul Kormanik | Overall Experience
Customer Reviews for Huge RV & Boat Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Convenient location to store camper trailer. Staff very helpful. Highly recommended !!!
Hubert Stotfel | Overall Experiencelicense plate for my trailer was missing when i picked it up. It was on the trailer when i dropped it off. someone grabbed it.
Mark Doane | Overall ExperienceA great place and friendly people I would recommend it to everyone
albert dieck | Overall ExperienceI was a very disappointed that the cost more then doubled with very little notice .30 days to be exact. No exaggeration more then doubled. :(
Scott Rosenbaum | Overall ExperienceThanks again for everything Ashley. :-)
Lisa Sowell | Overall ExperienceAshley could not be more helpful. It was great dealing with her,
philip messina | Overall ExperienceGreat people at a very fair price
JOSEPH TRAWINSKI | Overall ExperienceThe employees here are friendly, but under new management my rate was raised and it was not worth it to me to pay more to keep my trailer there as opposed to home. But the real kicker is after I got my trailer home, I noticed someone had WRECKED my trailer! I noticed my right fender was rubbing on my front right tire (glad it didn’t blow driving it home) and I didn’t see it until later that evening while doing maintenance on the wheel hubs at my shop. My fault for not looking it over before I left, but nonetheless it happened there! Unsat .
Jaime Zuniga | Overall ExperienceSent to a remote location. No U-Haul personell . App didn't work. Took over 2 1/2 hours to get our key. We were late for our appointment. Even checked the day before to confirm pickup. Would like a refund or credit
Mark ReardonGreat low-key storage. Thank you for the service!
john Blondin | Overall ExperienceThe staff was professional and on time made it quite easy and painless .
Ron Westmorelandwished they had covered rv storage.
warren adair | Overall ExperienceGreat staff and felt very safe leaving my RV on their hands!
ALBERT JOHNSON C-03 | Overall ExperienceStaff of this facility from jy 1st call to my last were very friendly,professional and efficient. The facility is secure, access is smooth, appears well organized. Definitely will use in the future if the need arises.
Bruce Brock | Overall ExperienceWas not set up for early morning pick up it took an 1 hr to finally get vehicle.
Hector Alvaradowould use them again
STEPHEN MEYERS | Overall ExperienceThe staff is professional and friendly. We would not hestate to use this facility again. We would also recommend to family, friends and others. Diana and Will H.
William Hayes | Overall ExperienceWe had our boat at this facility- the staff was very rude when asked to see our trailer after the hurricane. We did not need the trailer pulled out of the slot, just wanted to put eyes on the trailer. They did break a taillight on our trailer. Of course, they denied breaking it but there was mud wedged under the light as if they hit the burm hill and pulled forward. Would not recommend them.
kelly edwards | Overall ExperienceEasy and convenient
David MorinExceptionally friendly and accommodating person at the office desk most of the time.
Gary Patton | Overall ExperienceGood people to work with. would use again
Roy Williams | Overall ExperienceServed my needs in every way, thanks.
Mike Skinner | Overall ExperienceAlways operated promptly and efficiently.
Dan Sharps | Overall ExperienceI was a bit disappointed in not receiving a refund for at least one month. We lost the camper due to a false title issue with the previous owner. He was title jumping which is a felony. We had to return the camper and therefore didn’t need to rent in March or April. We are moving to another state so the credit really doesn’t help us.
richard PALS | Overall ExperienceThe staff is amazing. So helpful and kind. Enclosed gate access and so friendly. Thanks so much.
Charles Wright | Overall ExperienceWe left in 2022, not 2023, you claimed you did not have any space for us in 2023.
mark hartman | Overall ExperienceThank you
Russell FischerExcellent Staff support, prices reasonable through 2022
William Hess | Overall ExperienceMonday 1-9, I showed up to jack each wheel and check my trailer brakes. The employee behind the front desk said that I couldn't even so much as take a picture of my trailer without 24 hour notice. This is new to me as I have always been able to see my trailer if I wanted to. She did offer to have the other employee hook up to it and insure the brakes were not locked up and I got that answer the next morning. Wednesday 1-11 at 9:01am I called to advise that I had forgotten to give 24 hours notice but could use my trailer as soon as it was possible to get it out but nobody answered the phone. I called the number that the message told me to call and no body answered but I left a voicemail explaining I could use the trailer as soon as they could get it out and then I texted the same. I never got a call or text back from anybody. I called again around 11:00am to get an update. I was told that since it was a slow day that it shouldn't be a problem and they would call me back soon. At about 2:00pm I called for another update and was told that they forgot and would get it out and call me right back. I called at 5:00 and nobody answered the phone. Thursday 1-12, I arrived at the facility around 10:00am to pick up the trailer and was told they hadn't gotten it out yet and they would have to find it. After a short search it turns out that the trailer was in the ditch right by the gate and I could have had access to it on Monday morning AND Wednesday morning. This created a problem for me and is unacceptable. I have found another location for less money and 24/7 access.
James Carter | Overall ExperienceVery reasonable price, plenty of room to get in and out.
william schneider | Overall ExperienceGreat people, my property was always safe, never had any issues. They were extremely helpful after the Hurricane damaged our property with keeping us updated on the progress of thinks being appraised and eventually removed. I would highly recommend this place, and should we replace anything needing storage, would return to this facility.
MARK CAVANAUGH | Overall ExperienceSpace was to narrow
Richard Bennett | Overall ExperienceVery very good business….will definitely do business again. Highly recommend!!!! Friendly, efficient, great work ethic Thank you The Pals
Richard Pals | Overall ExperienceNice storage services at a fair price!
Dale Hall | Overall ExperienceBest facility for location, ease of use, great staff!
Mary Deel | Overall ExperienceWe had planned on keep our class A motor home at this storage facility for 3 months. We mistakenly did not much about getting her ready except take out all food. After 9 months away from our RV. There were no mice no mold no problems what so ever. This facility is very clean and we love the gated secure area. And the staff was always helpful even when we came after hours. Thank You!
patti lemke | Overall ExperienceThis pickup location is OUTSTANDING!!!! Wonderful and helpful staff!!!
Kellie Downey CasazzaVery courteous and efficient staff plus easy access to our RV
David Lovelady | Overall ExperiencePrice has gotten too high in a short period …. I’m probably out
David Wickenhauser | Overall ExperienceThe best place to storage your boat/trailer/RV in town! Great people!
Reiman Hannu | Overall ExperienceI didn’t move out, tree weeks ago I move my boat out but my trailer is still there. But I did call to say u charged me to much sines only my trailer is still there.
WILLIAM CLARY | Overall ExperienceExcellent customer service!
devan hartsockThank you
Russell FischerTHE STAFF AND FACILITY ARE WORTH 5 STARS!!! THE STAFF WAS WARM AND EAGER TO HELP ME. I WILL NEVER GO ANYWHERE ELSE. I WAS GIVEN A TOUR OF THE PROPERTY AND GIVEN A CHOICE OF WHICH SPOT I PREFERED TO PARK MY TRAILER. EVEN AT CHECKOUT, THE STAFF AGAIN GREETED IN A PROFESSIONAL MANNER. THANKS AGAIN!!!! JOE
JOSEPH JAKUBUS | Overall ExperienceDennis is always very helpful
Scott Emery | Overall ExperienceWe really liked the facility for the purposes of vehicle storage. The staff was helpful and friendly. The parking lot itself was maintained well. However we cannot keep our unit parked here and cannot recommend to our friends with certain RVs due to the entry and exit from the road. There is a relatively tall hill that one must get over at the threshold of the storage property at the street that causes many units to bottom out going into and out of the facility. It happened to ours both going into and out of the parking lot and caused damage to the underside of our vehicle. The roadway clearly shows that there are many other units that have scraped and gouged while leaving and entering and that is why we can no longer keep our unit here. If there were a more graded and safe entry into the property parking then we would gladly return.
ryan welch | Overall ExperienceGreat helpful people there.
jody cantwell | Overall ExperienceRick was great! Very helpful!!!
Curtis Spell | Overall ExperienceThe lady’s in the office were excellent to work with I will be back thk yu den porter
dennis porter | Overall ExperienceYou all were great
andy gilley | Overall ExperienceThank you for my stay
steve varney | Overall ExperienceIt wasn’t the first time I had used the service of the Huge RV and BOAT Storage. I have appreciate the personal and the services offered. If ever I have to storage something, make sure, I will be back again.
Pierre Charbonneau | Overall ExperienceVery nice storage facility with helpful staff and great rates!
John and Kathy earl | Overall ExperienceStaff is always friendly and helpful.
gregory ezell | Overall ExperienceEvery aspect of my experience was perfect. I recommend Huge Storage for anyone that needs to store a trailer.
steven lombardi | Overall ExperienceVery nice people
larry hoelPrice more than doubled in just over 6 months.
Don Stone | Overall ExperienceWonderful experience and always very friendly staff. I would highly recommend. :-)
Roxanne MacDonald | Overall ExperienceVery nice. Found a place closer to home
David Caywood Jr | Overall ExperienceReasonable rates, responsive staff, secure facility. Short term trailer storage. Owner helped me sell trailer quickly. I recommend this facility. Mike
michael gussin | Overall ExperienceGreat place for storage of a trailer.
Kevin Smith | Overall ExperienceLocation would not work for mobile pick up and drop off. Luckily the office was open. I did receive a phone call about NOT dropping the truck off, after I had already received my receipt. Communication between offices seems to be lax. The Sarasota office called me, not Huge RV and Boat Storage.
Terri BiggersWell organized and fees very reasonable. Very easy to connect and go. Like the security and gate system.
carl hansen | Overall ExperienceGreat place and great staff. Easy in and easy out. Looking forward to returning in October/November with my RV.
Steve Wax | Overall ExperienceI was always very pleased with the service and the help that I received.
Candace Boniface | Overall ExperienceGreat people to work with!
Curt Mills | Overall ExperienceThe only negative advise is that the spaces are to tight,making hard to park and get in to the r.v.
william cabral | Overall ExperienceWe DID NOT move out of this facility. We changed our space from one where we kept our boat and trailer to where we only keep our trailer. It is a triple axle boat trailer. It better not be lost. We paid for a whole year up front. I keep getting calls about this and as I am 600 miles away, it is very disturbing.
lisa bond | Overall ExperienceGreat experience
john stamp | Overall ExperienceI put $5 gas in vehicle and I only drove 17 miles during time I had vehicle. When I received invoice you had added $30 fuel service fee and $6 or something for fuel. Please refund the fuel and service fee to my card.
Gordon HunterGirls at the office were absolutely excellent!
Joseph BennettI’ll bring my boat trailer back in the fall .... great place , very satisfied !!!!
David Wickenhauser | Overall ExperienceThe facility was terrific. Everything was top notch.
James Klingelsmith | Overall ExperienceEmployees did not where masks, windshield was covered in bugs, and car was not ready for contactless pick up and drop off
Blake RiebelSold boat. Would use again.
Jim Olson | Overall ExperienceStaff is always accommodating! Easy in/out. We have a 38’ RV pulling a Jeep.
Patti Jo Lemke | Overall ExperienceGreat Staff
John Vice | Overall ExperienceAll went well
toni raskop | Overall ExperienceStored my RV and cargo trailer for a few months. Staff very nice to work with and prices are reasonable. Making online payment was simple and move out went smoothly. I would store my stuff there again.
Neal Snyder | Overall ExperienceEverything went very well thank you
William Mansfield | Overall ExperienceGreat staff. Very accommodating, Thank you
Jim Sutliff | Overall ExperienceVery clean and secure facility staff was very friendly very inexpensive spots to rent when I get back down there I’ll come back to your facility
Brett Garett | Overall ExperienceGreat, friendly people. When moving out one phone call... showed up the next morning and all ready..
Paul Lyon | Overall ExperienceThe vehicle was covered with splattered bugs, I spent time at every stop for gas cleaning off splattered bugs off windshield and truck surfaces. The staff was friendly and courteous, The whole rest of my experience was extremely positive. I would like to thank Bobby Cox from the Punta Gorda Store for recording my reservation. He helped me to choose the right vehicle and answered all my questions. Thanks to all staff for a very positive experience.
joseph paenoNo change necessary. Very courteous and friendly staff, easy reservation and accessibility of vehicle.
Robert KaelblernEverything is good everyone is very nice I already recommend this place thanks
BARRY GELVEN | Overall ExperienceI stored a motorhome there. The yard was gated and you were given a code to access. Our overall experience was very good and will consider storing there in the future.
Jeff Child | Overall ExperienceGood location, unlimited access, wide aisles, friendly staff.
Thomas Clark | Overall ExperienceI had a great experience and will be back
rob naughton | Overall ExperienceNeeded a place for my boat. Easy access affordable prices.
Scott Geezil | Overall ExperienceVery friendly, fair prices, very secure, and great location.
JENNIFER GIBB | Overall ExperienceGreat facilities, staff was very friendly, always had a jar of good candy on hand.
BRIAN JOHNSON | Overall ExperienceWe moved our travel trailer out of the storage because we were able to store it where we are staying no problems with Hugh RV
Steve Law | Overall ExperienceVery good place
Rob Sigmon | Overall ExperienceThe amazing crew always had a smile and extremely helpful.
Trina Talbakov | Overall Experience