Easily the best uhaul experience I've had. The gentleman helped me hook up the trailer and made sure everything looked good. Parking area is reasonably large and easy to maneuverCurtis H.
Customer Reviews for Hudson Services LLC
(Distribuidor de U-Haul del vecindario)
Charlotte, NC 28273
(Near Carowinds Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- mié.: 8:30 a. m. - 3 p. m.
- Jue. - sáb.: 8:30 a. m. - 5 p. m.
- Dom.: 10 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Offer a rewards program, Veteran discount, and preferred employer discounts.KAMIL W.
Excellent prices for renting a truck, you can literally save hundreds of dollars renting a U-Haul as opposed to hiring movers. Highly recommend.ABHINAY S.
El cliente no dejó un comentario.XIOMARA G.
El cliente no dejó un comentario.CHANTAL B.
I always rent from this location. Service with a smile. Every interaction is always pleasantâ€¦funnyâ€¦and personable.Christa R.
Needed to put just over 1/4 tank back into truck. Gas gauge was broken and stuck on half full. Not knowing how large the tank was i kept filling at which point the gas gauge suddenly jumped all the way to full. I ended up putting about $50 more gas in the tank than was needed. I discussed with the uhaul folks at return location and they said they couldn't do anything. $50 wasted. Very disappointed.JEFFREY J.
Mileage not accurate. Fuel not accurateTHEODORE J.
El cliente no dejó un comentario.John G.
Nothing, keep up the great work! The guys are always friendly and professional. I will always come to this location!!Elliott R.
I have to tell you that moving is very stressful but Mr. Stephon Baldwin made the process of renting the uhaul so very painless. He was very professional and made sure I got what I needed. The location was clean and inviting. Thanks again Mr. Stephon and I will be using this location for all future moving needs.Betsy H.
Great customer service.TIFFANYRENEE J.
It was wonderfulVERONICA C.
El cliente no dejó un comentario.Daniel K.
El cliente no dejó un comentario.KRIS D.
Instructions for pictures of the Driver's License were not clear enough and cost a lot of time. Better instructions on the website would help.Timothy R.
El cliente no dejó un comentario.RONETTE C.
Very nice guys and very fastWILMAR G.
This whole experience was easy and great! Thanks!ALEXANDER C.
El cliente no dejó un comentario.ERIC B.
El cliente no dejó un comentario.charles G.
El cliente no dejó un comentario.CELINA O.
The attendant went above and beyond to give us good service.DAVID A.
El cliente no dejó un comentario.XAVIER V.
The trucks were all parked very closely together in a TINY little parking area. It was extremely difficult to get the truck in and out of a parking spot. I'm the bright side, my 16 year old son thinks I'm a legend for pulling it off successfully.Melissa R.
El cliente no dejó un comentario.DAVID N.
El cliente no dejó un comentario.Carl S.
El cliente no dejó un comentario.WINONA B.
El cliente no dejó un comentario.Ricco M.
Excellent customer service from Phil and the others. Maybe would've liked to know more about the tech stuff of the van, since it was my first time renting for out of state. Overall it was a great experience and will rent from them in the future.SILVIA F.
Wonderful service; great communication, prompt and friendly experience. I will use this location again,KIANGA R.
Excellent service.Vashon C.
El cliente no dejó un comentario.MIKAYLAH D.
Super friendly and very helpful. Highly recommendedMICHAEL D.
El cliente no dejó un comentario.PRISCILLA R.
The whole process was made soo simple by the expertise and professionalism of the uhaul crew. Both the rental and return was as easy as I could imagine given the stress of a cross country move.ROBERT K.
El cliente no dejó un comentario.Delvico D.
El cliente no dejó un comentario.PAMELA S.
When I first arrived at 7:10 for my 7 am reservation I could not get the app to work for my reservation to get my truck. Luckily, the owner of the business was already there in the morning and allowed me inside to complete the paperwork and give me first class service which I prefer face-to-face versus online anytime.PATRICK H.
El cliente no dejó un comentario.Andrea C.
Great as a drop-off location and knowledgeable of what needs to occur to facilitate transactions.Briana M.
El cliente no dejó un comentario.JUSTIN D.
Very helpful & understanding when I had to come back for a trailer. They made me feel welcomed â¤Ronald R.
Great service and staff.guillermo B.
El cliente no dejó un comentario.Rhonda S.
They are by far the best experience with Uhaul I have ever had. Check in was a breeze. Employees were friendly and accommodating. Highly recommend!MICHELLE K.
El cliente no dejó un comentario.Toni P.
El cliente no dejó un comentario.Andrea C.
The truck I used was clean but it had a slight braking issue. Not a big deal for me as I am an experienced driver but could have been for someone else. I did mention it to the person that attended me and said they would look into it right away. I would definitely use them again.frank L.
El cliente no dejó un comentario.Eugene R.
El cliente no dejó un comentario.Barry D.
So far y'all the best rental company I use.. wish discount was included but y'all are awesomeALONZO S.
El cliente no dejó un comentario.Robert J.
What was good: 1) The gentleman that helped me check in was very nice, helpful. 2) The process was very easy to do What needed improvement: 1) There was garage in the cab of the truck from the previous person. A simple scan of the cab would have revealed a used mask and candy bar wrappers. 2) The thing that bothered me the most was the gas. Judging from the way the contract was spelled out, you are given the truck with whatever gas is left in there and you have to refill from that spot. I was given the truck with 1/4 of a tank. That meant that I have to refill it before I even started. I filled the truck (since I didn't know how much gas I would need). When I was done, there was over 1/2 a tank left. I asked the gentleman that checked me in if there was some sort of credit for filling up the tank so much and he said no and told me to watch the gauge next time. As a practice, this is (in my opinion) wrong. Like when you rent a car from a car rental facility, you get a car with a full tank and you have to fill it up before you bring it back, this should run like this as well. It would be a fair way to accurately fill up the tank with the gas that was used. Not to mention the fact that I had to spend the time in the middle of my move, filling up the tank because there wasn't enough to start with. Will there be a next time? Never say never, but most likely not. I will decide at a future time.Michael M.
El cliente no dejó un comentario.Emily S.
Customer Service is phenomenal!Jullia U.
El cliente no dejó un comentario.LYNE R.
El cliente no dejó un comentario.Joycelyn B.
We needed to pick up the truck before the store actually opened and it was a seemless process to log on to the app and get the truck. We have used this location many time in the last few years and have always been very pleased wit the staff, the process, and the store.Larry G.
Excellent Customer Service!!! Million times over!!Lori W.
Very professional and courteous! Love though guys! Excellent Service!!!George W.
The gentleman that I dealt with was very professional and friendly. My issue is not with him or this location. My issue is with who ever deals with the reservations. I made the initial reservation and was to pick the truck up at a location close to my home. It later got changed by someone in your company to a location further away. This was the day before I was to pick the truck up. I call that location and speak to a person, confirming my reservation. He tells me that everything is fine. The next day, when I'm supposed to pick the truck up, I get a call at 4:10pm that now I have to pick my truck up at another location much further away. And they close at 5pm. And it's rush hour. Luckily I made it by 5 minutes. That's ridiculous! Why bother confirming when the reservation get changed 3 times. I don't know if I will use you again!Greg D.
El cliente no dejó un comentario.Thomas A.
El cliente no dejó un comentario.rocky G.
El cliente no dejó un comentario.RUSSELL B.
El cliente no dejó un comentario.WAYNE P.
I dropped off my truck after hours on the same day I picked up and was charged an additional day.Craig H.
Great place to rent a U-Haul. Very friendly and helpful.ROBERT ANTHONY D.
Very friendly and helpfulJOHN A.
El cliente no dejó un comentario.ADAM B.
El cliente no dejó un comentario.MARION R.
El cliente no dejó un comentario.Yaroslav S.
They are extremely friendly, I would definitely use them again.ANDREW L.
El cliente no dejó un comentario.waldemar G.
We LOVE U-Haul! Nicest trucks and their customer service is top -notch.ROBERT ANTHONY D.
excellent service, assistance with car tow was provided and everything was ready on time.louis S.
El cliente no dejó un comentario.Michael A.
El cliente no dejó un comentario.Alejandro Arturo M.
El cliente no dejó un comentario.WILLIAM C.
El cliente no dejó un comentario.JOSE ARQUIDES A.
El cliente no dejó un comentario.Leonard W.
Quick and easy!KEVIN B.
Very nice gentlemanHOLLY H.
I would definitely rent from this UHaul location again. Everyone was super accommodating and very professional!CASSANDRA S.
Fantastic experience!Robert C.
El cliente no dejó un comentario.REGINALD G.
El cliente no dejó un comentario.RODNEY C.
El cliente no dejó un comentario.Duane P.
I can think of nothing. Great service.Rodney H.
The problem wasn't where I got the equipment from. the problemssss came from customer service! I hope this was my first and last time renting from uhaul! Customer service sucked. My contract told me to drop off at one location, but customer service, with an attitude, has me to drive an extra 30 miles to another location. This placed me out of the way and I was pissed. If I dropped it off to the place other than what they told me to, I would be charged for wrong destination.Latonna P.
El cliente no dejó un comentario.Charles W.
They are very friendly and FUNNY!Tyneshia W.
El cliente no dejó un comentario.TESARIA B.
The gentleman that assisted me with my rental was awesome! He made sure everything requested online was already in my truck and was very helpful, especially on a holiday weekend!! Great customer service at this Uhaul location.Patrice L.
The people who work there provided me with excellent service and have been very courteous, understanding and very cooperative in everything I asked for. They are simply the best !Tariku G.
the inside of the truck was free of debris, however far what what I would call "clean".Amanda H.
El cliente no dejó un comentario.Christopher C.
This was a great experience and world class customer service!!ANGELA P.
No suggestionsThomas H.
Great service and friendly staff. Will definitely use this location again. Very easy process.Janmesh S.