Customer Reviews for Hudson River Self Storage
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

49 reviews

423 Hudson River Rd   Waterford, NY 12188

(518) 362-0187

Office Hours

Always Open On Your Smartphone

Services at this Location:

Contact Us

(518) 362-0187

423 Hudson River Rd
Waterford, NY 12188

Services at this Location:

Office Hours

Always Open On Your Smartphone

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Bob runs the facility very professional while being friendly as well. He ensures you as a customer are well informed and contacts when anything changes. I appreciated his dedication to customer service and support.

roger townsend  |  Overall Experience 
Rating:
5.0

Bob was great to deal with at the location. The issue I have is with the amount of emails and texts regarding the rental. Very confusing! MUCH RATHER DEAL WITH A PERSON WHEN CHECKUNG IN AND OUT. Would recommend dealing with Bob to anyone. He was fantastic.

eric cepiel 
Rating:
4.0

Well organized and helpful for the 4 years I’ve had storage there.

lynda breault  |  Overall Experience 
Rating:
5.0

What a great place! Will definitely recommend.

roxanne zellmer  |  Overall Experience 
Rating:
5.0

Excellent storage facility! Super clean, well maintained, along with the best prices around! Bob, the manager, is very personable and helpful. I'll be back in a couple months for my winter storage.

Nicola Siler  |  Overall Experience 
Rating:
4.0

Bob is the man!

jarred parker  |  Overall Experience 
Rating:
5.0

This facility clean and awesome. First time I have had storage space! I will highly recommend this facility to anyone that is looking in the area.

cristie brock  |  Overall Experience 
Rating:
5.0

Great!

SHEENAM BARLOW  |  Overall Experience 
Rating:
5.0

Bob was helpful and polite and solved several tricky problems over the phone with patience and competence. Bob needs to get a raise.

johannes labusch  |  Overall Experience 
Rating:
5.0

They made me make a payment after I had sent one by US mail in July Frequently lost my payments and several times had to send a second payment.

Denise Fuller  |  Overall Experience 
Rating:
5.0

Thanks for everything!

Susan Ikeda  |  Overall Experience 
Rating:
5.0

Awsome! Very clean! Great service!

paul mattey  |  Overall Experience 
Rating:
5.0

Very impressed with facility. Would highly recommend.

RICHARD JACOBSON  |  Overall Experience 
Rating:
5.0

Great storage area. Bob the manager very professional and helpful during my rental. Will be back again.

James Warzek  |  Overall Experience 
Rating:
5.0

Thanks Bob!

david cherry  |  Overall Experience 
Rating:
5.0

Great storage facility. Bob was so very helpful right from my first phone call inquiry. He went out of his way to find me a space and was always above-and-beyond helpful and friendly. He called us one time when he noticed that we had left our lock unlocked. The place is clean, safe, reasonably priced and easy to access.

nancy lamb  |  Overall Experience 
Rating:
5.0

Very good service

JASON MICHALSKI  |  Overall Experience 
Rating:
5.0

Great staff, helpful accommodating, would recommend without a doubt

mark leisenfelder  |  Overall Experience 
Rating:
5.0

Very nice

JATASYA santim  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CRAIG STEVEN HORTON 
Rating:
5.0

Bob was always nice always talking with us. Bob was always calling me to remind me hey your late as usual lol. Never a jerk or mean about it. I was ALWAYS forgetting. Definitely recommend this facility for all your storage needs. Thanks for everything.

Edward Craven  |  Overall Experience 
Rating:
5.0

I would go there again if I needed storage. The area was very well maintained and always clean

james vandenburg  |  Overall Experience 
Rating:
5.0

Convenient, clean,accessible Very pleased w entire experience We were unexpectedly in need of storage and we very much appreciate how easy it was to rent, etc etc

carol martinelli  |  Overall Experience 
Rating:
5.0

Staff was incredible! Storage unit is secure, clean and well maintained. Monthly rates are affordable and I’d highly recommend to anyone who’s looking for storage!!!

Morgan hems  |  Overall Experience 
Rating:
5.0

The staff at your facility were very friendly and helpful

nelson Bourdeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephanie phelan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

stephanie phelan  |  Overall Experience 
Rating:
5.0

Bob went above & beyond to assist me with my storage needs. Would definitely recommend your facility. Thank you.

Helen Sheeran  |  Overall Experience 
Rating:
5.0

I continue to have a Storage Unit here and the experience has been great. Robert who manages the facility is great he is always available ,friendly, professional and helpful! I would recommend this facility to any looking for a great place to have a storage unit.

JEFFREYGEORGE AVELLA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREYGEORGE AVELLA 
Rating:
5.0

The app was confusing and I locked the truck and returned the key before realizing I needed to take a bunch of pictures so I sent awkward selfies.

Alicia DeSieno 
Rating:
5.0

I will continue to come here for my uhaul needs. The transaction was smooth and quick. Customer Service was amazing. Bob is a great guy! I recommend this location to everyone!

Jamie Ingraham 
Rating:
5.0

Customer did not leave a comment.

Charles VanSchoick 
Rating:
5.0

None. Excellent service

James Warzek 
Rating:
5.0

Excellent customer service. Very helpful. Highly recommend renting from there and storing belongings there!

Jeffrey Hancox 
Rating:
5.0

Customer did not leave a comment.

michael trant 
Rating:
5.0

Very good customer service. Friendly, helpful, polite. The reservation I made on the U-Haul website did not get sent to the facility. But he was able to accommodate us right away.

Jessica Kestens  |  Reservation 
Rating:
4.0

Customer did not leave a comment.

Vance Nash 
Rating:
1.0

Customer did not leave a comment.

Charles Pafundi 
Rating:
4.0

Customer did not leave a comment.

Vance Nash 
Rating:
5.0

People were extremely friendly and helpful

Donna Flory  |  Reservation 
Rating:
5.0

Hudson River Self Storage is highly recommended! The climate controlled, clean and safe environment helped keep our things just like we left them. The owners were courteous and there to help when!

Mark Perry  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Donna Flory 
Rating:
5.0

Very friendly and helpful staff, nice location and very well maintained

Ingo Heiland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary Sala 
Rating:
5.0

Customer did not leave a comment.

Carolyn Furr 
Rating:
5.0

Customer did not leave a comment.

Amy Beaudoin 
Rating:
5.0

Customer did not leave a comment.

TOM PISCIOTTA 
Rating:
1.0

See comments above regarding the location. The place was closed so There was no one there.

David Askins 
No reviews have been submitted for this location.

Additional Services at this Location

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