Bob was helpful and polite and solved several tricky problems over the phone with patience and competence. Bob needs to get a raise.
johannes l. | Overall Experience
Customer Reviews for Hudson River Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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They made me make a payment after I had sent one by US mail in July Frequently lost my payments and several times had to send a second payment.
Denise F. | Overall ExperienceThanks for everything!
Susan I. | Overall ExperienceAwsome! Very clean! Great service!
paul m. | Overall ExperienceVery impressed with facility. Would highly recommend.
RICHARD J. | Overall ExperienceGreat storage area. Bob the manager very professional and helpful during my rental. Will be back again.
James W. | Overall ExperienceThanks Bob!
david c. | Overall ExperienceGreat storage facility. Bob was so very helpful right from my first phone call inquiry. He went out of his way to find me a space and was always above-and-beyond helpful and friendly. He called us one time when he noticed that we had left our lock unlocked. The place is clean, safe, reasonably priced and easy to access.
nancy l. | Overall ExperienceVery good service
JASON M. | Overall ExperienceGreat staff, helpful accommodating, would recommend without a doubt
mark l. | Overall ExperienceVery nice
JATASYA s. | Overall ExperienceBob was always nice always talking with us. Bob was always calling me to remind me hey your late as usual lol. Never a jerk or mean about it. I was ALWAYS forgetting. Definitely recommend this facility for all your storage needs. Thanks for everything.
Edward C. | Overall ExperienceI would go there again if I needed storage. The area was very well maintained and always clean
james v. | Overall ExperienceConvenient, clean,accessible Very pleased w entire experience We were unexpectedly in need of storage and we very much appreciate how easy it was to rent, etc etc
carol m. | Overall ExperienceStaff was incredible! Storage unit is secure, clean and well maintained. Monthly rates are affordable and I'd highly recommend to anyone who's looking for storage!!!
Morgan h. | Overall ExperienceThe staff at your facility were very friendly and helpful
nelson B. | Overall ExperienceBob went above & beyond to assist me with my storage needs. Would definitely recommend your facility. Gracias.
Helen S. | Overall ExperienceI continue to have a Storage Unit here and the experience has been great. Robert who manages the facility is great he is always available ,friendly, professional and helpful! I would recommend this facility to any looking for a great place to have a storage unit.
JEFFREYGEORGE A. | Overall ExperienceThe app was confusing and I locked the truck and returned the key before realizing I needed to take a bunch of pictures so I sent awkward selfies.
Alicia D.I will continue to come here for my uhaul needs. The transaction was smooth and quick. Customer Service was amazing. Bob is a great guy! I recommend this location to everyone!
Jamie I.None. Excellent service
James W.Servicio al cliente de excelencia. Very helpful. Highly recommend renting from there and storing belongings there!
Jeffrey H.Very good customer service. Friendly, helpful, polite. The reservation I made on the U-Haul website did not get sent to the facility. But he was able to accommodate us right away.
Jessica K. | ReservaciónPeople were extremely friendly and helpful
Donna F. | ReservaciónHudson River Self Storage is highly recommended! The climate controlled, clean and safe environment helped keep our things just like we left them. The owners were courteous and there to help when!
Mark P. | Overall ExperienceVery friendly and helpful staff, nice location and very well maintained
Ingo H. | Overall ExperienceSee comments above regarding the location. The place was closed so There was no one there.
David A.