Customer Reviews for Hudson Motors & Garage
(U-Haul Neighborhood Dealer)

567 reviews

522 N Iowa St   Solon, IA 52333
(At the North End of Iowa Street @ Dead End)

(319) 624-7044

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: 12 pm–3 pm

Services at this Location:

Contact Us

(319) 624-7044

522 N Iowa St
Solon, IA 52333
(At the North End of Iowa Street @ Dead End)

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–1 pm
  • Sun: 12 pm–3 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Really nice and great service .

Jeffrey Evans 
Rating:
5.0

Customer did not leave a comment.

Melinda Halbloom 
Rating:
5.0

Customer did not leave a comment.

peter rolwes 
Rating:
1.0

Slow, slow check out procedure. Congested, muddy unpaved parking lot. Run down building. Friendly, older gentleman. Technology was not his thing.

Kevin Collins 
Rating:
5.0

Customer did not leave a comment.

Tony Knapp 
Rating:
5.0

Great service

Glen Forbes 
Rating:
5.0

They are so helpful!! Great experience!

Eric Baker 
Rating:
5.0

Customer did not leave a comment.

Larry Penland 
Rating:
5.0

very friendly, super great experience.

Leslie Parish 
Rating:
5.0

We had FANTASTIC service. The salesman was so helpful and pleasant. I would most definitely return should I need a rental.

Linda Campion 
Rating:
5.0

Customer did not leave a comment.

Alex Trannel 
Rating:
5.0

Customer did not leave a comment.

Adam Cherwin 
Rating:
3.0

Customer did not leave a comment.

Celene Edmonds 
Rating:
5.0

Customer did not leave a comment.

chris gleason 
Rating:
5.0

Customer did not leave a comment.

elizabeth roussea 
Rating:
5.0

Great customer service!

Eric Baker 
Rating:
5.0

Customer did not leave a comment.

Merrill Gladden Jr. 
Rating:
5.0

Very nice people.

Susan Walker 
Rating:
5.0

Customer did not leave a comment.

Anne Fitzgerald 
Rating:
1.0

Was not the location I requested to drop off, so had to drive 25 miles out of my way, nobody there to help. Looked like a hillbilly backyard that made moonshine.

Gerry Keller 
Rating:
4.0

Hudson Motors & Garage was very helpful. I was not assigned a return location for my trailer and 800 GO UHAUL was not able to help. Hudson Motors was willing to take the trailer. I spent a long time on hold trying to reach UHAUL to get it worked out, but finally gave up and called Hudson Motors directly. Hudson Motors was good to work with, but the online system and phone calls to 800 GO UHAUL were very frustrating.

Doug Hull 
Rating:
5.0

Rick was awesome!

Nancy Fox 
Rating:
5.0

Customer did not leave a comment.

Rami Abu-Hijleh 
Rating:
5.0

The only recommendation that I have is that the door was difficult to open. The latch itself didn't work all that well.

Bill Gallagher 
Rating:
3.0

Customer did not leave a comment.

Derek Zell 
Rating:
5.0

Rich is the best to rent from...when we moved from Solon to Iowa City 5 yrs. Ago...we used Rich...his service and personality was so great that we needed a uhaul to move some personal items from our house to storage just recently that we used his services again even though we had to drive 10 miles out of our way...highly reccomend him!! You wont regret it!!!

Dawn Anderson 
Rating:
4.0

Customer did not leave a comment.

craig arrands 
Rating:
5.0

Excellent service and knowledgeable staff!

Troy Hammond 
Rating:
5.0

The owner was very friendly and went out of his way to make sure we had a good experience. Thank you!

Michael Arbuckle 
Rating:
5.0

Overall very happy with how the pickup went

Christopher Wilson 
Rating:
5.0

Customer did not leave a comment.

Karen VanDenBosch 
Rating:
5.0

Excellent customer service!! Great experience with Rick and Karen!!

Eric Baker 
Rating:
5.0

Both Rick and Karen were very nice people, made sure that the vehicle was safe and clean. I was glad that I picked up there even though there were closer spots. Wonderful people!

Jenny Jordt 
Rating:
5.0

Customer did not leave a comment.

Erle Craig 
Rating:
5.0

Very friendly, very helpful, I was so pleased!

Tina Schnipkoweit 
Rating:
5.0

This is not a bad note this about the gentlemen that attended me in that office great service.

Luis Calderon 
Rating:
5.0

Customer did not leave a comment.

Delores Brecht 
Rating:
5.0

Customer did not leave a comment.

Carol Hauge 
Rating:
5.0

Rick was very helpful and knowledgable. He even called that evening to make sure everything was going well.

Robert Cline 
Rating:
5.0

Excellent people to work with, above and beyond professionalism.

Jacob Shumaker 
Rating:
5.0

Great customer service.

Chandra Chinski 
Rating:
5.0

Wifi was inadequate at this location. Took an hour to check out. But staff was incredibly helpful and friendly!

kathryn burnside 
Rating:
5.0

Customer did not leave a comment.

Lucas Walshire 
Rating:
4.0

slow check-out with computer problems

Maki Dervo 
Rating:
5.0

Customer did not leave a comment.

Mark Brewer 
Rating:
5.0

Customer did not leave a comment.

Lynnette Sedrel 
Rating:
5.0

Customer did not leave a comment.

David Tallman 
Rating:
4.0

The mom’s attic leaked. Everything in the front of the truck was soaked. I have rented 2 trailers, 2 car haulers and 3 trucks this year. Never had the issues that I had with this truck.

Paul Bevans 
Rating:
5.0

Customer did not leave a comment.

Michael Walters 
Rating:
5.0

Excellent service!

CHAD KEATING 
Rating:
5.0

Customer did not leave a comment.

Bolton Logistics 
Rating:
5.0

Customer did not leave a comment.

Dan Burnell 
Rating:
4.0

Customer did not leave a comment.

scot hanson 
Rating:
5.0

Customer did not leave a comment.

John Sensor 
Rating:
5.0

Customer did not leave a comment.

Emily Vig 
Rating:
5.0

Customer did not leave a comment.

MARK ANTON 
Rating:
4.0

Customer did not leave a comment.

Ronald Dzaboff 
Rating:
5.0

Great Person running this shop---very helpful and excellent trailer for my trip

Donald Horton 
Rating:
5.0

This person was very helpful and friendly. He worked with me and walked through all my questions. Awesome person

Mike Thomas 
Rating:
5.0

Nice guy that i dealt with, very knowledgeable with the equipment that I rented.

Mike Mudd 
Rating:
5.0

This place has style and I preferred it over the Coralville location. Thanks, Solon!

Daniel Peterson 
Rating:
4.0

Customer did not leave a comment.

Robert Miller 
Rating:
5.0

Awesome, customer service, would recommend

DARCY COMEY 
Rating:
5.0

Good customer service

Osama Alsafie 
Rating:
3.0

The only thing I wasn't happy about was getting charged for having to drive 20 miles each way because none were available closer to me. It isn't my fault that you guys ran out of trucks in Iowa City, you should have realized by now how this market is and deployed accordingly. In the future in these situations, I would recommend you split the difference with the customer. My rental cost me $39.95 and my mileage which was 53 miles cost me $41.87. When I asked before the rental what the rep could do since I had the drive there to get the truck myself (keep in mind I booked this almost 2 weeks ago) she said she could reduce the mileage cost from $.89 to $.79. I mean really unless I am relocating from one town to another, should the customer bear all the cost associated with your companie's poorly planned logistics?

Brian McDonnell 
Rating:
5.0

I had a great experience w this location the customer service was excellent, patient, willing to answer any an every question, and very accommodating to my needs!

Nicole Randle 
Rating:
2.0

Customer did not leave a comment.

Mary Sanders 
Rating:
5.0

Absolutely immaculate customer service. Were kind, courteous, understanding and INCREDIBLY kind after. I was being scatter brained and left my lock on the trailer after drop-off. Worked with me on a tight schedule for the definition of a last minute professional relocation. Will no longer be using any other UHaul sites, corporate or neighborhood, in Eastern Iowa. I hope corporate recognizes and rewards the unparalleled customer service and effort that a neighborhood location like the Solon UHaul bring.

Christopher LeasureII 
Rating:
4.0

Customer did not leave a comment.

Erik Holt 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Mcneal 
Rating:
5.0

Very friendly, so helpful!!!

Eric Baker 
Rating:
3.0

Customer did not leave a comment.

Samuel Halvorson 
Rating:
5.0

Customer did not leave a comment.

Nicholas Brady 
Rating:
4.0

Customer did not leave a comment.

KEVIN NOE 
Rating:
5.0

great service, even drove to grinnell to get the trailer we needed! Thanks so much

Pat Melchert 
Rating:
5.0

Customer did not leave a comment.

Donovan Santamaria 
Rating:
5.0

Customer did not leave a comment.

Micayla Eganhouse 
Rating:
2.0

Customer did not leave a comment.

Ray Webster 
Rating:
3.0

Very friendly and helpful

Dana Kuszmaul 
Rating:
4.0

Customer did not leave a comment.

Justin Gilmore 
Rating:
5.0

Customer did not leave a comment.

CHAD KEATING 
Rating:
5.0

Customer did not leave a comment.

Jeremy Martin 
Rating:
5.0

Rick was wonderful. He had the truck spotless, he went over the controls and adjusted the mirrors. He went over the instructions for how to get assistance if needed.

Patricia Russo 
Rating:
5.0

very helpful...thank you !

gene potter 
Rating:
4.0

Great service, very friendly, accommodating, and very easy to work with.

Brad Morrison 
Rating:
5.0

Customer did not leave a comment.

Hans Hinrichsen 
Rating:
4.0

Very friendly and helpful couple running the pickup operation. Keep up the good work, thanks.

Jonathan Rothfus 
Rating:
5.0

No improvement needed. Rick and Karen went above and beyond. We can’t express our gratitude enough to Rick and Karen🙏 We are very happy with Uhaul teams and in Coralville, Iowa . The Vazquez family 🙏🙏🙏

HECTOR VAZQUEZ 
Rating:
3.0

the location itself is a little out of the way and in need of some maintenance

MAURICIO OROZCO 
Rating:
3.0

We live in Marion, Iowa. When I was on line I reserved to pick up the truck in Marion. But when I got a call it said closest location was Solon Iowa. It was fine, but would have been better if location was in marion.

Chad Brandel 
Rating:
5.0

Customer did not leave a comment.

David Ward 
Rating:
5.0

Customer did not leave a comment.

Lisa sheib 
Rating:
4.0

Customer did not leave a comment.

Michael Barry 
Rating:
5.0

Customer did not leave a comment.

VINCENT BIELANSKI 
Rating:
3.0

Van was clean but the security issues with it not starting 3 times and the horrible vibrations while breaking was not acceptable.

Kyle Shaffer 
Rating:
3.0

Truck was super clean, renting personnel took time to explain details of truck and adjusted mirrors for me. Excellent service.

Janice Crosby 
Rating:
5.0

Customer did not leave a comment.

Jerry Sayers 
Rating:
5.0

Very helpful. Thanks for the driving advice!

Heather Seitsinger 
Rating:
5.0

These guys we great! I will certainly go back to this location again! Thank you!

Samuel Sandhagen 
Rating:
5.0

Customer did not leave a comment.

Robert Bakken 
No reviews have been submitted for this location.

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