Comentarios del cliente para HRM Investments LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de HRM Investments LLC

Grado total:

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Donald F. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

This place is the first U-haul experience I've had with zero BS and no lines. Normally I rent in Bremerton at the main store and wait in line for 30 minutes then it takes over an hour just to pick up a truck. HRM location is convenient, and I was in and out in 10 minutes with everything done online!!!

Kwang K. en

Grado:

Great uhaul experience with HRM and near to highway convenience. Highly recommended.

DANIEL D. en

Grado:

I don't mean it to be a huge criticism, but having the area paved would have been a plus. Given all of the rain we tend to get this time of year, the area was muddy. \ \Larry, the gentlemen who helped me hook up the trailer was top notch, competent, enthusiastic, and friendly.

Terry M. en

Grado:

El cliente no dejó un comentario.

Tamara M. en

Grado:

It’s a very dirty lot full of mud n potholes flooded out the office is a container that is just another half ass storage unit ugh

Michael L. en

Grado:

Larry is always available and keeps his business hours are great! Thank you!!

April R. en

Grado:

El cliente no dejó un comentario.

Susan H. en

Grado:

Super friendly and helpful!!

Michael G. en

Grado:

El cliente no dejó un comentario.

Jody A. en

Grado:

Newer set up I think but it does what it needs to. The site manager was friendly and easy to work with. No complaints.

Everett W. en

Grado:

Most terrible experience I have ever had with uhaul.

Destiny J. en

Grado:

El cliente no dejó un comentario.

mark F. en

Grado:

El cliente no dejó un comentario.

ken S. en

Grado:

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Linda M. en

Grado:

This location and Larry was the best and fastest pick up and delivery of a uhaul I have ever experienced. Larry was very personable, helpful, and kind. I would go to him again anytime given a choice. Thank you!

Shari S. en

Grado:

The truck was old, very dirty and the windshield wash was empty. The U Haul rep at the Poulsbo site where I bought blankets was positively rude and wouldn’t take back blankets I ended up not using. He compounded his rudeness by sarcastically telling me to “have a nice day” as I was returning to my car with the unneeded blankets. I would discourage anyone from using U Haul on the Kitsap Peninsula.

sean R. en

Grado:

It was very muddy and the office was in a shipping container and the power was from a generator. The gas ran out in the generator so the the computer died. Then we had to start the whole check out process again. It was a mess there

J Reid B. en

Grado:

El cliente no dejó un comentario.

Kimberly G. en

Grado:

El cliente no dejó un comentario.

Kaylee M. en

Grado:

Great guy! Very kind.

cynthia J. en

Grado:

Great customer service. Thank you

Caroline N. en

Grado:

It was hard to find and also seemed like it was just someone’s private residence who happens to operate a uhaul location? I’m not sure why this appeared as the closest place to drop off a truck in Bremerton. The site operator was amiable.

Renea H. en

Grado:

It would be helpful to have the trailer hitch specs obviously shown by the sizes of the trailers.

Tracee A. en

Grado:

My contract allowed for 81 miles, actual distance travelled was 72.9, even being below 81, I was charged $44.49 for mileage anyway! HORRIBLE! This charge is invalid and a breach of contract. This will be reported, fraudulently charging customers is NOT the way to do business.

Michael S. en

Grado:

Your location did not come up when I searched Uhaul. Another Uhaul store recommender we try you when they did not have the trailer we reserved. Now that we know where you are we will call you first!! Thank you!!

LAURIE M. en

Grado:

Three different locations involved with the rental of this trailer.. and it was not swept out.. the company is actually an all dirt parking lot on top of a mountain.. looks like a construction zone.. nice guy though. His office is a 40’ x 10’ storage container.. not a restroom on site.. owner was in the dirt parking lot wearing jeans and casual work shirt (not U-Haul) and fixing a boat motor for the boat parked in front of the “office” when we arrived. We had to ask if he worked there! NO SPARE TIRE PROVIDED, so you have to call them if you are stranded and forget fixing it yourself and getting back on the road quickly!

Michael H. en

Grado:

Very friendly!

John T. en

Grado:

El cliente no dejó un comentario.

Bubba B. en

Grado:

El cliente no dejó un comentario.

Terri M. en

Grado:

El cliente no dejó un comentario.

Clement P. en

Grado:

El cliente no dejó un comentario.

LINDA M. en

Grado:

Place was out in the middle of no where. No one to talk to. Would be Scary at night. Muddy no signage. Looks like a survivalist camp.

Brian M. en

Grado:

Odd location out in the middle of nowhere. No real building to go into but easy to drop off and the man was friendly and helpfu.

Jim G. en

Grado:

The drop off location is a dirt lot with the office in a conex box. It doesn't look inviting and you wonder if you should be leaving it at this location. Also, his printer wasn't working so he couldn't print us a document to prove we returned the truck. However, we did get an email that the truck had been returned.

Daryn C. en

Grado:

El cliente no dejó un comentario.

Michael C. en

Grado:

Excellent encounter from start to finish. Went above and beyond.

Eric K. en

Grado:

El cliente no dejó un comentario.

erika P. en

Grado:

Personnel should be more willing to help and assure that we got all the information we needed and check the state of the truck while we're there.

Robert D. en

Grado:

El cliente no dejó un comentario.

JUDITH P. en

Grado:

El cliente no dejó un comentario.

Darlene S. en

Grado:

I was charged an extra day, but I was given two days to use the truck....ugh. I don't have time Uhaul to call and deal with your errors.

ralph M. en

Grado:

El cliente no dejó un comentario.

John Michael H. en

Grado:

Great guy working here. Genuine and very helpful.

Alberto R. en

Grado:

El cliente no dejó un comentario.

Oscar L. en

Grado:

Very friendly customer service. I will recommend it to my friends and family

James L. en

Grado:

Subpar service

Ben H. en

Grado:

El cliente no dejó un comentario.

david W. en

Grado:

El cliente no dejó un comentario.

Kimberley T. en

Grado:

When you first pull into the gravel lot, you wonder if this is a legit situation. But Harry's warm welcome and his fur buddy Marley change your mind. I have rented from "professional" storefronts, but I would go back to HRM in the future.

Lynzee H. en

Grado:

There really needs to be better communication throughout the building and some better training when I comes to customer service. Pickup went very well no problems but drop off was a huge problem. My contract and the time I was told to have my ubox returned (6pm) was not the time that anybody was willing to come help me return the ubox. I was told to call when I was on my way to return so that somebody could meet me at the facility. I called around 445 The female I spoke to on the phone was severely rude. She obviously didn’t want to be inconvenienced enough to actually do her job. I waited at the storage facility for over an hr for somebody to accept the ubox. Thankfully Michael (I think that’s his name I believe he is the manager) drove to the storage facility to accept my return. He was also the kindest person I have encountered with U-Haul in all my years using U-Haul for moving.

Marc S. en

Grado:

Super friendly staff and easy drop off

Logan K. en

Grado:

Customer service was exceptional. Truck was dirty but from previous user. Very happy with my rental. Will do business with this location again.

David N. en

Grado:

Person was nice and helpful, but location out of way and felt like pretty much a vacant lot with u-haul equipment parked there.

Scott G. en

Grado:

Larry was professional and a delight to talk to. I will be driving well out of my way to use his U Haul location next time!

Tim M. en

Grado:

Excellent no hassle service. Was in and out in minutes picking up and dropping off. Thank you!

Jamie E. en

Grado:

El cliente no dejó un comentario.

Danielle L. en

Grado:

El cliente no dejó un comentario.

Elizabeth J. en

Grado:

Due to the remote location I would suggest including the first five miles at no or a reduced charge. Attendant was very kind and courteous

Sarah G. en

Grado:

El cliente no dejó un comentario.

Alberto R. en

Grado:

El cliente no dejó un comentario.

Steven P. en

Grado:

El cliente no dejó un comentario.

KERRY W. en

Grado:

El cliente no dejó un comentario.

Patti R. en

Grado:

El cliente no dejó un comentario.

BRENDA V. en

Grado:

El cliente no dejó un comentario.

HOWARD B. en

Grado:

El cliente no dejó un comentario.

Heather S. en

Grado:

Everything is good and easy services... thank you

Barry B. en

Grado:

I tried renting from 2 other SIlverdale locations over phone, They wanted my phone number, even e-mail before they would confirm they had a p/u truck I needed- they were collecting data, not serving my needs! The HRM location is not very visible and is a dirt lot ready to grade to accept several-hundred storage lockers and such by year's end, so after our recent snow storms was messy, but the GMC p/u was clean, ready, and partner in biz Hans was great. Simple paperwork took minutes. Return was easy. Grade A service, just location is messy for a few months.

jeff O. en

Grado:

I got equipment rented to me that I couldnt even use and got stuck with the bill.

Dyke B. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Charles S. en

Grado:

Larry is an excellent guy and was of huge help in getting on the road. Much much appreciated.

Ben H. en

Grado:

Mr Randle was very helpful and good to work with.

Savannah B. en

Grado:

The guy that helped us was so nice and helpful ! We got everything we needed taken care of so quickly.

Bernhard H. en

Grado:

The location was extremely hard to find. Google Maps and Bing Maps failed to locate it. My wife's iPhone worked, though. It's a muddy gravel field but the staff was extremely polite and helpful.

Eric A. en

Grado:

El cliente no dejó un comentario.

Joshua S. en

Grado:

El cliente no dejó un comentario.

Lynn C. en

Grado:

El cliente no dejó un comentario.

Jerry C. en

Grado:

El cliente no dejó un comentario.

Glen P. en

Grado:

El cliente no dejó un comentario.

Rosemarie N. en

Grado:

I would recommend placing sway bars as the trailer sways very hard when going downhill

Tracey M. en

Grado:

El cliente no dejó un comentario.

randy C. en

Grado:

El cliente no dejó un comentario.

william M. en

Grado:

El cliente no dejó un comentario.

Alli S. en

Grado:

El cliente no dejó un comentario.

JOHN E. en

Grado:

El cliente no dejó un comentario.

Gregory H. en

Grado:

I tried to drop off at three Uhaul locations, before I finally could my scheduled drop off location. None of the three would take the truck for turn in. I was informed when I picked up the truck I could drop it off at any Uhaul.

James C. en

Grado:

Excellent service, pleasant & efficient.

CHARLES C. en

Grado:

Great friendly service! Don’t know how you could do better. I will recommend to my friends.

Dave H. en

Grado:

El cliente no dejó un comentario.

Susie E. en

Grado:

El cliente no dejó un comentario.

Pamala W. en

Grado:

El cliente no dejó un comentario.

Mark R. en

Grado:

El cliente no dejó un comentario.

Dedra M. en

Grado:

Great customer service!

Richard S. en

Grado:

How ca you expect someone to move across the country with your u haul trailer and not include a spare tire for emergencies. Shocked and appalled!

Angela W. en

Grado:

El cliente no dejó un comentario.

Ralph B. en

Grado:

El cliente no dejó un comentario.

Jeff R. en

Grado:

Truck got rented out from under me, they changed my location of drop off without my knowledge, they gave me no paperwork did no inspection and do not require one single signature, the truck had a tie rod end out or something because it did not steer well at all it was all over the road, I will not use you all again I will use budget if I ever move again this was a very ridiculous rental experience and all of my money seriously should be refunded to me. The rental location that I picked it up at was literally in a dirt field and the guy was operating out of the back of a semi trailer and using a generator for power it was the sketchiest place that I’ve ever been in my life Please feel free to give me a call if you have any questions.

Mark S. en

Grado:

We picked up at 10 am and dropped back of at 8pm and we were charged for two days, got a hold of them and they said they would look into it and credit the mistake, still waiting, not professional

Barbara H. en

Grado:

El cliente no dejó un comentario.