Good units, great office manager(Pam). New ownership unfortunately took over and hiked the outdoor storage cost 2x in one year. Went from paying $27 to $100/month in matter of about 9 months. Owner stated it was due to inflation and basically said to all tenants that they could raise price because that was the cost now and there were no other units available anywhere in Howell, MI. . I literally made one phone call to another storage facility 6 miles away and now pay $40 for the same unit there. In conclusion, good location, greedy owners. Do your research and make sure you aren't getting taken to the cleaners before your rent anywhere.JEFF P. | Overall Experience
Customer Reviews for Howell Storage
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.SUSAN B. | Overall Experience
Staff were always very helpful. The Move-out process was very easy. We will not hesitate to use Howell Storage again in the future. The location is very convenient.David F. | Overall Experience
I have had a very good experience with storing my belongings at Howell storage. Staff has always been very helpful.PETER F. | Overall Experience
Pam was great Really enjoyed talking to her.Kimberly R. | Overall Experience
Friendly staff and excellent facility!Ronald M. | Overall Experience
This is the 3rd time I've used this facility. I will use it again.Ronald S. | Overall Experience
I have been using Howell storage now for 2 years. Name may have changed but the amazing Pam is still there and makes the experience great ! She goes above and beyond for her job and always has good conversations and been able to help me with anything !!LOGAN W. | Overall Experience
Great place. The staff was wonderful to deal with.Jeff C. | Overall Experience
Employee has an attitude and can be very rude. The employee can be very friendly but many times I felt she was very rude. Mice droppings were every where in my belongings so I couldn't recommend your place. The doors were very hard to pull up and down. You don't pro rate when you move out so you collect rent twice on a unit which I find very greedy.Margaret H. | Overall Experience
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