Customer Reviews for Howell Storage

65 comentarios

1650 Pinckney Road   Howell, MI 48843

(517) 546-6651

Horario de oficina

  • Mon-Fri: 8 am–5 pm
  • Sáb.: 8 a. m. - 1 p. m.
  • Sun: Closed

Servicios en esta ubicación:

Contáctanos

(517) 546-6651

1650 Pinckney Road
Howell, MI 48843

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 8 am–5 pm
  • Sáb.: 8 a. m. - 1 p. m.
  • Sun: Closed

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I have been impressed with this storage facility and would recommend.

MARY R  |  Overall Experience 
Clasificación:
5.0

Would definitely use in the future as needed. Storage unit extremely clean, well maintained and secure. Rental charge very reasonable.

Helen L  |  Overall Experience 
Clasificación:
5.0

Howell Storage has been absolutely amazing to work with, I cannot recommend them highly enough. The facility is well maintained and Pam is the best!!!

Joseph F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim W  |  Overall Experience 
Clasificación:
5.0

Pam and Binx were always friendly and helpful. It was always a pleasure to talk to them!

JOSEPH M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE R  |  Overall Experience 
Clasificación:
5.0

Very clean I would definitely recommend for anybody and the staff was very friendly and easy going❤️

MARLYNN P  |  Overall Experience 
Clasificación:
5.0

I will definitely rent from this place again when I need another storage facility.

CHRIS P  |  Overall Experience 
Clasificación:
4.0

The facility has 24-hour keycode access, so access was never an issue. The manager was always pleasant and helpful over email but seems cranky in person and over the phone; apparently face-to-face customer service is not her strong suit. Office hours are limited, not 9-5 as one might expect. There was evidence of mice in the unit, but then again we opted for a non-climate controlled unit, so maybe that's on us. Overall it was a good experience, thank you.

CLIFFORD A  |  Overall Experience 
Clasificación:
5.0

Such a great experience! Pam (and Binx) in the front office was always so friendly and accommodating. I would highly recommend Howell Storage!

KRISSY C  |  Overall Experience 
Clasificación:
5.0

Pam was so helpful and cares so much! Support small business and use Howell Storage!

Charles N  |  Overall Experience 
Clasificación:
5.0

Great staff and always helpful

JOHNATHON D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY W  |  Overall Experience 
Clasificación:
5.0

Pam was an absolute joy to meet and work with. She is very kind and you should feel very fortunate to have an employee such as herself!

Nicole I  |  Overall Experience 
Clasificación:
5.0

Pam (and Mr. Binx) are awesome! The entire transaction was smooth and I can't thank you enough for your help.

Doug S  |  Reservation 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLY A  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SALLY W  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBBY M  |  Overall Experience 
Clasificación:
5.0

The unit was very clean and Pam was very helpful.

Joseph W  |  Reservation 
Clasificación:
5.0

Pam was very helpful and the unit was very clean.

Joseph W  |  Reservation 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN K  |  Overall Experience 
Clasificación:
5.0

Phenomenal staff, very friendly and and easy to work with. I'm upset that I didn't go to this storage facility sooner.

Steven H  |  Reservation 
Clasificación:
5.0

For the 8 years I used your facility, Pam was always very nice and helpful. Please thank her for doing such a good job. She went above and beyond w sincere customer service.

THERESA M  |  Overall Experience 
Clasificación:
5.0

Very convenient and easy to access. Good company to work with. Gracias

REBECCA L  |  Overall Experience 
Clasificación:
4.0

Our items were stored for 10 years, we expected there to be issues with their condition but with a temperature controlled unit we were hoping the issues would be minimal. Unfortunately, the furniture pieces weren't salvageable, the wood was weather/mold damaged and mice droppings were everywhere.

KATHLEEN G  |  Overall Experience 
Clasificación:
5.0

Working with Pam was a pleasure. She was very friendly and helpful whenever I had a question. Unfortunately, due to the new buildings being built, we had to store our RV elsewhere.

SCOTT F  |  Overall Experience 
Clasificación:
5.0

We never moved in. Issues with my son travelling from Texas to Michigan. we had to file a missing person's report. We have used this storage facility before, and Pam has always been extremely helpful.

SHERRY E  |  Overall Experience 
Clasificación:
5.0

Great people

GERALD M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey A  |  Overall Experience 
Clasificación:
5.0

Very easy and friendly people, felt very comfortable with getting the unit over the phone then when coming to look at the unit in person it was even better!

Hannah R  |  Reservation 
Clasificación:
5.0

Nice place

Brian M  |  Reservation 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY R  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Jamey B  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL S  |  Overall Experience 
Clasificación:
5.0

I was very satisfied with my storage experience at Howell Storage and staff was excellent.

Pamela D  |  Overall Experience 
Clasificación:
5.0

Your office manager, Pam, is a great person to have at your facility. Pam is friendly, very helpful. I appreciate her time she took whenever a question came up. The reason I had to move out was the continued rate increases,

WILMA T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mazourneen (  |  Overall Experience 
Clasificación:
5.0

Great facility!

BARBARA M  |  Overall Experience 
Clasificación:
5.0

Pam is wonderful! Very kind and attentive she helped secure a spot for me. Thank you Howell Storage!

TRACY C  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzi M  |  Overall Experience 
Clasificación:
5.0

I would highly recommend!

Dianne L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY S  |  Overall Experience 
Clasificación:
5.0

Very well taken care of storage facility. Pricing is comparable to other facilities. Pam the Manager was very helpful and nice.

SEAN M  |  Overall Experience 
Clasificación:
5.0

Facility is very well maintained. Pam and her staff were always friendly and professional. I will recommend this business.

DON W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAMAR G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy V  |  Overall Experience 
Clasificación:
5.0

What is a very pleasant experience from starting up the unit to Closing the rental unit down. The staff was very professional and I would recommend whole storage to anyone who is looking for a short or long term place to store their belongings P. Wright

Patrick W  |  Overall Experience 
Clasificación:
5.0

Very satisfied with Howell Storage

FRANK C  |  Overall Experience 
Clasificación:
5.0

Never had an issue with the facility and was always treated well. My items I felt were always secure and I never had to worry.

JEFFREY P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne H  |  Overall Experience 
Clasificación:
5.0

Pam was so nice and helpful. She really went put of her way to provide great customer service. Thanks so much Pam!

JOHN D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM J  |  Overall Experience 
Clasificación:
5.0

Your prices were higher than the facility were are now using.

JULIE U  |  Overall Experience 
Clasificación:
5.0

We were totally satisfied with Howell Storage and would definitely use them again. We were also pleased with management

Peter S  |  Overall Experience 
Clasificación:
5.0

Good units, great office manager(Pam). New ownership unfortunately took over and hiked the outdoor storage cost 2x in one year. Went from paying $27 to $100/month in matter of about 9 months. Owner stated it was due to inflation and basically said to all tenants that they could raise price because that was the cost now and there were no other units available anywhere in Howell, MI. . I literally made one phone call to another storage facility 6 miles away and now pay $40 for the same unit there. In conclusion, good location, greedy owners. Do your research and make sure you aren't getting taken to the cleaners before your rent anywhere.

JEFF P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN B  |  Overall Experience 
Clasificación:
5.0

Staff were always very helpful. The Move-out process was very easy. We will not hesitate to use Howell Storage again in the future. The location is very convenient.

David F  |  Overall Experience 
Clasificación:
5.0

I have had a very good experience with storing my belongings at Howell storage. Staff has always been very helpful.

PETER F  |  Overall Experience 
Clasificación:
5.0

Pam was great Really enjoyed talking to her.

Kimberly R  |  Overall Experience 
Clasificación:
5.0

Friendly staff and excellent facility!

Ronald M  |  Overall Experience 
Clasificación:
5.0

This is the 3rd time I've used this facility. I will use it again.

Ronald S  |  Overall Experience 
Clasificación:
5.0

I have been using Howell storage now for 2 years. Name may have changed but the amazing Pam is still there and makes the experience great ! She goes above and beyond for her job and always has good conversations and been able to help me with anything !!

LOGAN W  |  Overall Experience 
Clasificación:
5.0

Great place. The staff was wonderful to deal with.

Jeff C  |  Overall Experience 
Clasificación:
5.0

Employee has an attitude and can be very rude. The employee can be very friendly but many times I felt she was very rude. Mice droppings were every where in my belongings so I couldn't recommend your place. The doors were very hard to pull up and down. You don't pro rate when you move out so you collect rent twice on a unit which I find very greedy.

Margaret H  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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