Pam was an absolute joy to meet and work with. She is very kind and you should feel very fortunate to have an employee such as herself!
Nicole Ingram | Overall ExperienceCustomer Reviews for Howell Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pam (and Mr. Binx) are awesome! The entire transaction was smooth and I can't thank you enough for your help.
Doug Szydlowski | ReservationThe unit was very clean and Pam was very helpful.
Joseph Ward | ReservationPam was very helpful and the unit was very clean.
Joseph Ward | ReservationPhenomenal staff, very friendly and and easy to work with. I’m upset that I didn’t go to this storage facility sooner.
Steven Halabicky | ReservationFor the 8 years I used your facility, Pam was always very nice and helpful. Please thank her for doing such a good job. She went above and beyond w sincere customer service.
THERESA MOORADIAN | Overall ExperienceVery convenient and easy to access. Good company to work with. Thank you
REBECCA LYBRINK | Overall ExperienceOur items were stored for 10 years, we expected there to be issues with their condition but with a temperature controlled unit we were hoping the issues would be minimal. Unfortunately, the furniture pieces weren’t salvageable, the wood was weather/mold damaged and mice droppings were everywhere.
KATHLEEN GAWRONSKI | Overall ExperienceWorking with Pam was a pleasure. She was very friendly and helpful whenever I had a question. Unfortunately, due to the new buildings being built, we had to store our RV elsewhere.
SCOTT FREUDE | Overall ExperienceWe never moved in. Issues with my son travelling from Texas to Michigan. we had to file a missing person's report. We have used this storage facility before, and Pam has always been extremely helpful.
SHERRY EATON | Overall ExperienceGreat people
GERALD MILLER | Overall ExperienceVery easy and friendly people, felt very comfortable with getting the unit over the phone then when coming to look at the unit in person it was even better!
Hannah Rhein | ReservationNice place
Brian MCCOLL | ReservationI was very satisfied with my storage experience at Howell Storage and staff was excellent.
Pamela Dahlmann | Overall ExperienceYour office manager, Pam, is a great person to have at your facility. Pam is friendly, very helpful. I appreciate her time she took whenever a question came up. The reason I had to move out was the continued rate increases,
WILMA TAYLOR | Overall ExperienceGreat facility!
BARBARA MCLEAN | Overall ExperiencePam is wonderful! Very kind and attentive she helped secure a spot for me. Thank you Howell Storage!
TRACY CARBARY | Overall ExperienceI would highly recommend!
Dianne Long | Overall ExperienceVery well taken care of storage facility. Pricing is comparable to other facilities. Pam the Manager was very helpful and nice.
SEAN MCCALL | Overall ExperienceFacility is very well maintained. Pam and her staff were always friendly and professional. I will recommend this business.
DON WHITE | Overall ExperienceWhat is a very pleasant experience from starting up the unit to Closing the rental unit down. The staff was very professional and I would recommend whole storage to anyone who is looking for a short or long term place to store their belongings P. Wright
Patrick Wright | Overall ExperienceVery satisfied with Howell Storage
FRANK CALLAHAN | Overall ExperienceNever had an issue with the facility and was always treated well. My items I felt were always secure and I never had to worry.
JEFFREY PAYNE | Overall ExperiencePam was so nice and helpful. She really went put of her way to provide great customer service. Thanks so much Pam!
JOHN DOUGLAS | Overall ExperienceYour prices were higher than the facility were are now using.
JULIE URBANIAK | Overall ExperienceWe were totally satisfied with Howell Storage and would definitely use them again. We were also pleased with management
Peter Schwartz | Overall ExperienceGood units, great office manager(Pam). New ownership unfortunately took over and hiked the outdoor storage cost 2x in one year. Went from paying $27 to $100/month in matter of about 9 months. Owner stated it was due to inflation and basically said to all tenants that they could raise price because that was the cost now and there were no other units available anywhere in Howell, MI. 😂😂😂. I literally made one phone call to another storage facility 6 miles away and now pay $40 for the same unit there. In conclusion, good location, greedy owners. Do your research and make sure you aren’t getting taken to the cleaners before your rent anywhere.
JEFF PRIOR | Overall ExperienceStaff were always very helpful. The Move-out process was very easy. We will not hesitate to use Howell Storage again in the future. The location is very convenient.
David Firlit | Overall ExperienceI have had a very good experience with storing my belongings at Howell storage. Staff has always been very helpful.
PETER FINKBEINER | Overall ExperiencePam was great Really enjoyed talking to her.
Kimberly Roland | Overall ExperienceFriendly staff and excellent facility!
Ronald Mastropietro | Overall ExperienceThis is the 3rd time I've used this facility. I will use it again.
Ronald St. Charles | Overall ExperienceI have been using Howell storage now for 2 years. Name may have changed but the amazing Pam is still there and makes the experience great ! She goes above and beyond for her job and always has good conversations and been able to help me with anything !!
LOGAN WINN | Overall ExperienceGreat place. The staff was wonderful to deal with.
Jeff Combs | Overall ExperienceEmployee has an attitude and can be very rude. The employee can be very friendly but many times I felt she was very rude. Mice droppings were every where in my belongings so I couldn’t recommend your place. The doors were very hard to pull up and down. You don’t pro rate when you move out so you collect rent twice on a unit which I find very greedy.
Margaret Hensick | Overall Experience