Customer Reviews for Howell Storage

56 reviews

1650 Pinckney Road   Howell, MI 48843

(517) 546-6651

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(517) 546-6651

1650 Pinckney Road
Howell, MI 48843

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–1 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Such a great experience! Pam (and Binx) in the front office was always so friendly and accommodating. I would highly recommend Howell Storage!

KRISSY C  |  Overall Experience 
Rating:
5.0

Pam was so helpful and cares so much! Support small business and use Howell Storage!

Charles N  |  Overall Experience 
Rating:
5.0

Great staff and always helpful

JOHNATHON D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY W  |  Overall Experience 
Rating:
5.0

Pam was an absolute joy to meet and work with. She is very kind and you should feel very fortunate to have an employee such as herself!

Nicole I  |  Overall Experience 
Rating:
5.0

Pam (and Mr. Binx) are awesome! The entire transaction was smooth and I can't thank you enough for your help.

Doug S  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

CARLY A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SALLY W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DEBBY M  |  Overall Experience 
Rating:
5.0

The unit was very clean and Pam was very helpful.

Joseph W  |  Reservation 
Rating:
5.0

Pam was very helpful and the unit was very clean.

Joseph W  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

KEVIN K  |  Overall Experience 
Rating:
5.0

Phenomenal staff, very friendly and and easy to work with. I’m upset that I didn’t go to this storage facility sooner.

Steven H  |  Reservation 
Rating:
5.0

For the 8 years I used your facility, Pam was always very nice and helpful. Please thank her for doing such a good job. She went above and beyond w sincere customer service.

THERESA M  |  Overall Experience 
Rating:
5.0

Very convenient and easy to access. Good company to work with. Thank you

REBECCA L  |  Overall Experience 
Rating:
4.0

Our items were stored for 10 years, we expected there to be issues with their condition but with a temperature controlled unit we were hoping the issues would be minimal. Unfortunately, the furniture pieces weren’t salvageable, the wood was weather/mold damaged and mice droppings were everywhere.

KATHLEEN G  |  Overall Experience 
Rating:
5.0

Working with Pam was a pleasure. She was very friendly and helpful whenever I had a question. Unfortunately, due to the new buildings being built, we had to store our RV elsewhere.

SCOTT F  |  Overall Experience 
Rating:
5.0

We never moved in. Issues with my son travelling from Texas to Michigan. we had to file a missing person's report. We have used this storage facility before, and Pam has always been extremely helpful.

SHERRY E  |  Overall Experience 
Rating:
5.0

Great people

GERALD M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Casey A  |  Overall Experience 
Rating:
5.0

Very easy and friendly people, felt very comfortable with getting the unit over the phone then when coming to look at the unit in person it was even better!

Hannah R  |  Reservation 
Rating:
5.0

Nice place

Brian M  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

JERRY R  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Jamey B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S  |  Overall Experience 
Rating:
5.0

I was very satisfied with my storage experience at Howell Storage and staff was excellent.

Pamela D  |  Overall Experience 
Rating:
5.0

Your office manager, Pam, is a great person to have at your facility. Pam is friendly, very helpful. I appreciate her time she took whenever a question came up. The reason I had to move out was the continued rate increases,

WILMA T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PAULA S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mazourneen (  |  Overall Experience 
Rating:
5.0

Great facility!

BARBARA M  |  Overall Experience 
Rating:
5.0

Pam is wonderful! Very kind and attentive she helped secure a spot for me. Thank you Howell Storage!

TRACY C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mackenzi M  |  Overall Experience 
Rating:
5.0

I would highly recommend!

Dianne L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFREY S  |  Overall Experience 
Rating:
5.0

Very well taken care of storage facility. Pricing is comparable to other facilities. Pam the Manager was very helpful and nice.

SEAN M  |  Overall Experience 
Rating:
5.0

Facility is very well maintained. Pam and her staff were always friendly and professional. I will recommend this business.

DON W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAMAR G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wendy V  |  Overall Experience 
Rating:
5.0

What is a very pleasant experience from starting up the unit to Closing the rental unit down. The staff was very professional and I would recommend whole storage to anyone who is looking for a short or long term place to store their belongings P. Wright

Patrick W  |  Overall Experience 
Rating:
5.0

Very satisfied with Howell Storage

FRANK C  |  Overall Experience 
Rating:
5.0

Never had an issue with the facility and was always treated well. My items I felt were always secure and I never had to worry.

JEFFREY P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Suzanne H  |  Overall Experience 
Rating:
5.0

Pam was so nice and helpful. She really went put of her way to provide great customer service. Thanks so much Pam!

JOHN D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLIAM J  |  Overall Experience 
Rating:
5.0

Your prices were higher than the facility were are now using.

JULIE U  |  Overall Experience 
Rating:
5.0

We were totally satisfied with Howell Storage and would definitely use them again. We were also pleased with management

Peter S  |  Overall Experience 
Rating:
5.0

Good units, great office manager(Pam). New ownership unfortunately took over and hiked the outdoor storage cost 2x in one year. Went from paying $27 to $100/month in matter of about 9 months. Owner stated it was due to inflation and basically said to all tenants that they could raise price because that was the cost now and there were no other units available anywhere in Howell, MI. 😂😂😂. I literally made one phone call to another storage facility 6 miles away and now pay $40 for the same unit there. In conclusion, good location, greedy owners. Do your research and make sure you aren’t getting taken to the cleaners before your rent anywhere.

JEFF P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SUSAN B  |  Overall Experience 
Rating:
5.0

Staff were always very helpful. The Move-out process was very easy. We will not hesitate to use Howell Storage again in the future. The location is very convenient.

David F  |  Overall Experience 
Rating:
5.0

I have had a very good experience with storing my belongings at Howell storage. Staff has always been very helpful.

PETER F  |  Overall Experience 
Rating:
5.0

Pam was great Really enjoyed talking to her.

Kimberly R  |  Overall Experience 
Rating:
5.0

Friendly staff and excellent facility!

Ronald M  |  Overall Experience 
Rating:
5.0

This is the 3rd time I've used this facility. I will use it again.

Ronald S  |  Overall Experience 
Rating:
5.0

I have been using Howell storage now for 2 years. Name may have changed but the amazing Pam is still there and makes the experience great ! She goes above and beyond for her job and always has good conversations and been able to help me with anything !!

LOGAN W  |  Overall Experience 
Rating:
5.0

Great place. The staff was wonderful to deal with.

Jeff C  |  Overall Experience 
Rating:
5.0

Employee has an attitude and can be very rude. The employee can be very friendly but many times I felt she was very rude. Mice droppings were every where in my belongings so I couldn’t recommend your place. The doors were very hard to pull up and down. You don’t pro rate when you move out so you collect rent twice on a unit which I find very greedy.

Margaret H  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

Back
To Top