Comentarios del cliente para Houston Lake Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Houston Lake Storage

Grado total:

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Matthew C. en

Grado:

El cliente no dejó un comentario.

Bruce L. en

Grado:

The Uhaul move.com is an outside service and the website is NOT user friendly. If UHual is going to be affiliated with something like that for service then UHaul should know about it!!! VERY disappointed in trying to establish help!!!

Scott M. en

Grado:

Great customer service.

shanetta m. en

Grado:

El cliente no dejó un comentario.

Tracy S. en

Grado:

El cliente no dejó un comentario.

Jeff S. en

Grado:

El cliente no dejó un comentario.

jody f. en

Grado:

El cliente no dejó un comentario.

Teresa S. en

Grado:

Great experience for a first time user. Received excellent customer service. Will definitely use again if I need a Uhaul

Robert C. en

Grado:

El cliente no dejó un comentario.

Tammy W. en

Grado:

Have all trucks checked out thoroughly before renting them

Victor L. en

Grado:

Everything was fine except the radio didn't work in the the truck

Nancy B. en

Grado:

transaction went very smoothly - would use again

Tiffany C. en

Grado:

Fast and friendly service. Rental associate was very welcoming and knowledgeable. She offered us bottled water while she typed up our contract. The UHAUL vehicle was very clean and well maintained. Instructions were clearly printed around the vehicle to allow for full use of all functions. The entire process was smooth. I would definitely choose this location to rent from again.

Marco A. en

Grado:

Me encantó el servicio. Fue mi primera experiencia. Con u-haul y fue excelente y lo.mejor de todo fue que el precio fue accesible ..

Jason D. en

Grado:

The van was simply dropped off at this location, but we had no issues dropping it off other than leaving it with a half tank of gas and not getting a reimbursement versus the empty tank that we had when we were given the van in Florida.

Jerico R. en

Grado:

We love the lady that runs this location! She is on top of everything and so helpful!

Dennis J. en

Grado:

Keep up the good work.

John T. en

Grado:

El cliente no dejó un comentario.

Aliya J. en

Grado:

Nothing

EDMOND S. en

Grado:

Everything was good but parking is a little tight

William R. en

Grado:

El cliente no dejó un comentario.

RON C. en

Grado:

Try to provide adequate space for trailer drop off

Duane D. en

Grado:

Very Nice Ladies and Very Helpful!

April R. en

Grado:

El cliente no dejó un comentario.

Bruce L. en

Grado:

The facility and personnel were excellent and very helpful, however the trailer had some electrical issues that in turn caused the running lights to be inop and also shorted my trucks electrical system.

Joyce K. en

Grado:

Very helpful and professional.

Randall B. en

Grado:

Super friendly and helpful. My only complaint was the lady said the gas tank was on full so to make sure I filled it up, so I did but I only went 19 miles and it cost me almost $12 in gas. I didn't think that could be right.

James D. en

Grado:

El cliente no dejó un comentario.

Greta J. en

Grado:

I love the service I received at this branch but my reservation was not available for that location I wanted,I had to pay &30 more because of this. Someone could have emailed me I checked before coming

John K. en

Grado:

Make sure you put the correct drop off location so someone doesn’t get a fee that is not disclosed to them upon pickup.

Stephen S. en

Grado:

The rep at the counter was very helpful and provided excellent service.

Colleen C. en

Grado:

El cliente no dejó un comentario.

Russell M. en

Grado:

Great staff and will do business again if needed.

Nicholas F. en

Grado:

After hours drop off.

Ashley C. en

Grado:

El cliente no dejó un comentario.

Elizabeth A. en

Grado:

The lady who runs the place is both kind and efficient. She does a great job!

James B. en

Grado:

El cliente no dejó un comentario.

Otis D. en

Grado:

Outstanding service

. en

Grado:

El cliente no dejó un comentario.

Janet M. en

Grado:

Audrey was great!

Russell B. en

Grado:

The truck was the best I have ever rented only had 1000 miles on it

chuck l. en

Grado:

El cliente no dejó un comentario.

Jimmie M. en

Grado:

El cliente no dejó un comentario.

Matthew T. en

Grado:

Gas the kikes Racewar now

Brandon R. en

Grado:

El cliente no dejó un comentario.

Joseph V. en

Grado:

Awesome customer service, highly recommend!!

George K. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

El cliente no dejó un comentario.

JENNIFER J. en

Grado:

El cliente no dejó un comentario.

Emily D. en

Grado:

El cliente no dejó un comentario.

joseph M. en

Grado:

Show up on time for work. Tell customers about early pick up options.

Margret R. en

Grado:

Audrey was very helpful and pleasant to rent our trailer needs from. Thank you

VaRee H. en

Grado:

El cliente no dejó un comentario.

Russell M. en

Grado:

NOTHING! GREAT EXPERIENCE EVERY TIME!!

derrick t. en

Grado:

Very helpful, Great customer service!!

Charles M. en

Grado:

El cliente no dejó un comentario.

Nicole R. en

Grado:

El cliente no dejó un comentario.

lisa z. en

Grado:

El cliente no dejó un comentario.

GARY D. en

Grado:

El cliente no dejó un comentario.

Randy N. en

Grado:

The truck was parked in the front waiting as I drove in for my rental. The store was clean and well organized. The manager answered all questions as this was the first time I had ever rented a Uhaul truck. I must say, prior renters have been reckless causing scrapes and scuffs along the fenders and rear.

Paul S. en

Grado:

El cliente no dejó un comentario.

Jarrod L. en

Grado:

El cliente no dejó un comentario.

Cynthia H. en

Grado:

El cliente no dejó un comentario.

Indila H. en

Grado:

I owed a half of a 1/4 of gas. I was charged over $50 for it. That was ridiculous!

Mike S. en

Grado:

El cliente no dejó un comentario.

Walter C. en

Grado:

No suggestions for improvement... excellent customer service!

Margo M. en

Grado:

El cliente no dejó un comentario.

Harry C. en

Grado:

El cliente no dejó un comentario.

Grace W. en

Grado:

There was nothing to improve at this location. My experience with Audrey was exceptional! Working with her made a move that could have been stressful a whole lot easier handle. Thank you Audrey for GREAT customer service!

Brad C. en

Grado:

El cliente no dejó un comentario.

Steve K. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

El cliente no dejó un comentario.

Michael P. en

Grado:

El cliente no dejó un comentario.

Harry C. en

Grado:

El cliente no dejó un comentario.

Kristen L. en

Grado:

El cliente no dejó un comentario.

Mathew L. en

Grado:

El cliente no dejó un comentario.

Paul A. en

Grado:

Nothing

Harry C. en

Grado:

El cliente no dejó un comentario.

William V. en

Grado:

Friendly and helpful service

MICHELLE R. en

Grado:

El cliente no dejó un comentario.

Wayne C. en

Grado:

El cliente no dejó un comentario.

Priscilla P. en

Grado:

El cliente no dejó un comentario.

Dieisha D. en

Grado:

El cliente no dejó un comentario.

KENNETH C. en

Grado:

El cliente no dejó un comentario.

Harry C. en

Grado:

El cliente no dejó un comentario.

Arlo G. en

Grado:

Awesome people, very nice and helpful. I will definitely come back.

George Z. en

Grado:

Owner/Mgr. was extraordinarily helpful. I would highly recommend.

Andy R. en

Grado:

El cliente no dejó un comentario.

Wilbur M. en

Grado:

They have helped us a lot.

Chris D. en

Grado:

El cliente no dejó un comentario.

Todd H. en

Grado:

El cliente no dejó un comentario.

Eugene B. en

Grado:

El cliente no dejó un comentario.

sandra m. en

Grado:

I didn’t get to use the uhaul due to I was scheduled a pick up from the perry location and it was closed and by the time I got one from the other location the movers couldn’t fit me in so I didn’t get to use the truck

Joseph V. en

Grado:

El cliente no dejó un comentario.

GHANSHYAMBHAI P. en

Grado:

El cliente no dejó un comentario.

Lucas A. en

Grado:

Was not open when we left the truck

BOBBY L. en

Grado:

El cliente no dejó un comentario.

Kathy S. en

Grado:

I was quoted a price and it was very specific & clear what the price was but when my husband pick the cargo trailer up from Audrey (478)218-0168 it was a different price & Audrey could not explain the difference in cost. We didn’t have time to discuss with her because we were on a tight schedule. The 1st trailer my husband was given the lights didn’t work on trailer. Audrey said it was our truck. Husband tested & it was trailer so more time was waisted having to get a 2nd trailer. When we turned the trailer in in Havelock NC the owners told us we needed to call corporate office in AZ & complain. Audrey who is the manager couldn’t explain anything to us. We had the trailer for 24 hours. Kenny B & Audrey quoted me $29.95 per day. I repeatedly told them the destination & that it was one way. Audrey said no mileage & only $29.95 per day. No other charges were discussed. It would have been more beneficial to us to return the trailer back to the pick up location but we had serious concerns on or safety pulling the empty trailer. The trailer swayed very bad the entire trip up to NC & very scary. What should have taken us 8 1/2 hours took us 13 hours . I have called & left NUMEROUS messages for Audrey to return my call & she will not call back. She knows we are very dissatisfied with this business. We are filing a claim with Better Business Bureau. NEVER USE THIS BUSINESS!!!

charles h. en

Grado:

El cliente no dejó un comentario.

RENSO H. en

Grado:

While the folks at the location were excellent and helpful the reservation was jacked up Uhaul did not have why I reserved ready for me