Comentarios del cliente para Horizon Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Horizon Storage

Grado total:

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Jose C. en

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El cliente no dejó un comentario.

Peggy R. en

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El cliente no dejó un comentario.

Phyllis B. en

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El cliente no dejó un comentario.

betty T. en

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El cliente no dejó un comentario.

nancy H. en

Grado:

Louise makes this store top notch!

John B. en

Grado:

The staff at horizon is always friendly and helpful, they go above and beyond to provide top notch customer service with the uhaul and there storage. I recommend them for all of your needs. J BOSLER

Roddy W. en

Grado:

El cliente no dejó un comentario.

Gary D. en

Grado:

Check in was easy. Drop off was easy due to returning on a Sunday. The vehicle was clean and nearly new.

Marsha D. en

Grado:

Ordered rental with an Appliance Dolly but not there. Had to rent a two wheeler instead.

Angela P. en

Grado:

El cliente no dejó un comentario.

Chris R. en

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El cliente no dejó un comentario.

Kenny S. en

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El cliente no dejó un comentario.

Kevin J. en

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El cliente no dejó un comentario.

Mike P. en

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El cliente no dejó un comentario.

paulette H. en

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El cliente no dejó un comentario.

Kelly H. en

Grado:

Friendly and helpful service. Very accommodating!

Jim M. en

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El cliente no dejó un comentario.

jerry K. en

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El cliente no dejó un comentario.

Patricia C. en

Grado:

Disappointed in 2 things, #1 the breaks were going out, and#2 we over filled the gas and weren't offered a money exchange difference,

charles S. en

Grado:

El cliente no dejó un comentario.

DIANNE A. en

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El cliente no dejó un comentario.

Sherman K. en

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El cliente no dejó un comentario.

tiffany G. en

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El cliente no dejó un comentario.

sandy R. en

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El cliente no dejó un comentario.

Jason H. en

Grado:

A#1 Experience!! Great

Mike P. en

Grado:

Very friendly excellent service!

debra S. en

Grado:

Brand new truck. Very pleasant and helpful lady who took good care of me. I really appreciated it!

Ann G. en

Grado:

Staff was very unfriendly ...too preoccupied with other tasks to completely engage with customer. No please or thank yous, insisted I take my one picture of my ID and send via text or email...offered no assistance or solution when I struggled. There are at LEAST 3 other places in town to rent from....I will be choosing another for next rental.

Russell M. en

Grado:

Maybe enlarge parking lot.

Tom G. en

Grado:

Would have been easier if the location had been open.

Debbie C. en

Grado:

nothing. service was great.

Amy B. en

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El cliente no dejó un comentario.

Gregory B. en

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Staff was great!

Roger M. en

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El cliente no dejó un comentario.

Norbert P. en

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El cliente no dejó un comentario.

James J. en

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El cliente no dejó un comentario.

linda P. en

Grado:

Friendly, kind and helpful. All the best small town qualities.

nancy H. en

Grado:

Louise was extremely professional and so friendly! This was the best haul rental experience we have ever had. I would highly recommend Horizon Storage!

Jim H. en

Grado:

El cliente no dejó un comentario.

SHEILA Q. en

Grado:

El cliente no dejó un comentario.

ANDREW K. en

Grado:

Louise was incredibly helpful and accommodating. Excellent and easy service!

Teresa T. en

Grado:

El cliente no dejó un comentario.

Thomas V. en

Grado:

All is well with this location, very professional and polite staff. Helped out a great deal before the actual move with supply's and making arrangements for truck pick up. Only thing is make sure when a customer is picking up a truck and trailer that all lights are working on both units. Not really this locations problem it's a wiring issue with in the truck. No marker lights on trailer, had brake lights and turn signals. Hooked trailer to different truck and worked as it should. That's not this locations issue that is a installation issue with truck. Location and staff here are great!

Reta B. en

Grado:

El cliente no dejó un comentario.

Matthew T. en

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El cliente no dejó un comentario.

Steve S. en

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El cliente no dejó un comentario.

Benita M. en

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El cliente no dejó un comentario.

Brian H. en

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El cliente no dejó un comentario.

KELLY W. en

Grado:

Blessed to have made a really connection with the amazing staff!! Super kind and fabulous customer service!!

Dave K. en

Grado:

N/A

ryan D. en

Grado:

El cliente no dejó un comentario.

BRYANT G. en

Grado:

No improvements necessary the service was excellent

DOUG H. en

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El cliente no dejó un comentario.

Jobina W. en

Grado:

Great customer service!

Paul M. en

Grado:

The staff was super friendly and very easy to work with.

Jerry H. en

Grado:

El cliente no dejó un comentario.

cara G. en

Grado:

Easy to rent. Location was friendly and helpful

Sabina C. en

Grado:

El cliente no dejó un comentario.

Jordan P. en

Grado:

Well, you charge when you first rent the truck based off your estimated miles. You should NOT then charge way more after, you assume people use the thing that charges $28 and add that, then raised the rate of the rental and tried to charge for it again. You guy do not understand billing and try to over charge. At least you have a deny button. Which is great. But now my pending charge in my bank account is gone (from pick up) but I have a new charge for less than what's on my receipt. I'm so confused!

Diane R. en

Grado:

El cliente no dejó un comentario.

Greg G. en

Grado:

The ladies at this location were excellent. Very nice and helpful. I had to extend my rental and they were very accommodating. Would most definitely use them again.

Richard S. en

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El cliente no dejó un comentario.

william P. en

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El cliente no dejó un comentario.

Julio M. en

Grado:

Great service and great staff

Katie H. en

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El cliente no dejó un comentario.

John S. en

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El cliente no dejó un comentario.

Julie A. en

Grado:

New, clean and very comfortable van. The backup camera was a plus.

Paul F. en

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El cliente no dejó un comentario.

orville M. en

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El cliente no dejó un comentario.

Alison S. en

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El cliente no dejó un comentario.

Brian G. en

Grado:

The ladies working there were amazing.

don A. en

Grado:

great staff ! very friendly and professional, will use this location everytime

Carl D. en

Grado:

El cliente no dejó un comentario.

Trudie F. en

Grado:

We didn’t realize we needed a moving truck until Sunday am. It was a very pleasant surprise to not only find one available in the location we needed but it was great to be able to do online. I will definitely share with others my experience.

Theresa C. en

Grado:

No issues, and I was extremely pleased with the customer service at our pick up location. They were very helpful and from my interaction and the interactions I observed while in the office they genuinely want to do everything they can to get their customers what they need.

Carolyn P. en

Grado:

El cliente no dejó un comentario.

Renee C. en

Grado:

Free, haha

Michael G. en

Grado:

The truck we rented is in desperate need of having it's transmission looked at. It would rev the rpms and then shift hard, literally jolting the driver and passenger. Bad experience.

Gary M. en

Grado:

Very positive experience. Clean, efficient. Will use them always in the future as I am a repeat customer.

PHILIP S. en

Grado:

big mix up on the location i was too pick up.

Stacie H. en

Grado:

We had to move to homeless, I was told uhaul would help. Instead, they charged up our whole credit card with random charges, daily. Not once returning my call to explain why $750 in charges were pending. We were unable to buy food for the next week. Uhaul is a corporate scam.

Michael G. en

Grado:

El cliente no dejó un comentario.

shanesha W. en

Grado:

Horizon Shelbyville they was

pam P. en

Grado:

Customer Service Representatives were outstanding in the knowledge and equipment we would need. They were both very personal and were true ambassadors for the U-Haul Corporation.

chris N. en

Grado:

Wonderful experience

Wendy J S. en

Grado:

El cliente no dejó un comentario.

deloris O. en

Grado:

Couldn’t ask for better service.

Kristopher B. en

Grado:

They were great they were very helpful and did everything to make sure the drop off was easy loved working with them and my next trip I will make it a point to return to that location and would recommend them to other people

Jessica M. en

Grado:

El cliente no dejó un comentario.

Tim F. en

Grado:

It was fine

Kristopher B. en

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El cliente no dejó un comentario.

Timothy L. en

Grado:

Great service here.

ron T. en

Grado:

El cliente no dejó un comentario.

Ashley R. en

Grado:

El cliente no dejó un comentario.

rick B. en

Grado:

The lady that waited on me had me in and out in 10 minutes. She sent my receipt by email...Too EASY!!!

Tyson T. en

Grado:

El cliente no dejó un comentario.

Roger D B. en

Grado:

The people in the office were very helpful. Will use them again.

David D. en

Grado:

The lady at the pick up location was extremely helpful, understanding and busy but took the time out to make me feel important to her as a client. She made the entire process easy and made me feel comfortable with my rental. Best experience I’ve EVER had with U-Haul.

Leon T. en

Grado:

El cliente no dejó un comentario.

Nancy M. en

Grado:

I have rented uhaul trucks from this location many times and have always had great experiences . Louise Riley is very knowledgeable and helpful.