Comentarios del cliente para Hoover Auto Sales LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Hoover Auto Sales LLC

Grado total:

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Anthony D. en

Grado:

Please make sure that the location is aware of rental reservations. Also make sure that the location checks out the equipment before renting to a customer. The auto trailer we were given had dry rot tires!!!!! We had three tires shred over two days causing me 9 hours in delay as well as missing a scheduled meeting in my final destination due to these delays. This is TOTALLY UNACCEPTABLE. Your 800- roadside assistance was helpful but could not provide a refund or credit due to Uhaul’s negligence of their equipment. They said to call 800- customer assistance. I was told by customer assistance to get credit from drop-off, but they stated to get it from pick-up destination. I called Hoover Auto Sales where I picked up the faulty equipment and they told me they don’t give credits and to call customer service. This is a COMPLETE RUN AROUND!!! I guess I’ll be contacting my attorney today and voicing my experience on social media. Luckily no one was killed due to your negligence! I do have some damage to furniture that know doubt was caused by the three different flat shredded tires!

David H. en

Grado:

Place eye rings for tying packages in.

Jennifer H. en

Grado:

I had booked my Uhaul and auto transport months in advance and the day before I was to pick it up I was texted that I had to drive to a different location, 40 min away, to pick them up. This was ridiculous. The place was filthy, the truck inside and out was filthy, layers of grime on the inside so that I had to put tarps down to keep my stuff clean. The cab smelled like cigarette smoke, the outside mirrors wouldn't turn, the inside was dirty. I had to wipe it all down before we used it. I've used Uhaul for 20 years and never had an experience like this. Extremely upset about this.

Gregory F. en

Grado:

The person was great! They met me at the door and filled out all of the paper work. Walked around the trailer and talked about it before making sure I was comfortable with the trailer before I drove off with it.

Donald B. en

Grado:

Dropped off after hours so did not speak with anyone.

James W. en

Grado:

El cliente no dejó un comentario.

theresa E. en

Grado:

El cliente no dejó un comentario.

Marc S. en

Grado:

Had to drive by another location to go another 5 miles to this location to drop off our truck. The overall drop off procedure was a little of a nightmare. no result of this location simply the U-Haul reservation system.

Betsy O. en

Grado:

El cliente no dejó un comentario.

Kenneth B. en

Grado:

El cliente no dejó un comentario.

Jerry A. en

Grado:

Unprofessional but got the job done

Tim M. en

Grado:

El cliente no dejó un comentario.

robert B. en

Grado:

Supply Ramps or have one to rent .

DAWN H. en

Grado:

El cliente no dejó un comentario.