It took almost an hr to rent the uhaul. employee had a hard time getting the computer to take the information. They were very friendly but it took to long. therefore we got off lateMARY C.
Customer Reviews for Hoods Home Center
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.BRYAN W.
El cliente no dejó un comentario.PATRICIA L.
Was a drop-off so no real interaction.PAULETTE V.
El cliente no dejó un comentario.VERNON D.
El cliente no dejó un comentario.Sok N.
El cliente no dejó un comentario.VERNON D.
El cliente no dejó un comentario.Lindsay M.
El cliente no dejó un comentario.Terry G.
They did not have time for me. Told me to leave the keys with employee and they would check the truck in when they had time. I handed the keys to the employee and left. I received the checked in text/email. But another employee called me hours later exasperated the I had not given the key. I explained I did and that the truck had been checked in. Eventually they found it - but so unorganized and unfriendly.Thomas G.
They came out and helped me unhook without asking. Very niceDouglas C.
El cliente no dejó un comentario.CALEB D.
They made special accommodations for us since we were from out of state and went above and beyond to please us and do what we needed to have done. I highly recommend them and will definitely use them again in May when we return to Foley for our permanent move. I believe the gentleman's name was Woody.TERRY C.
Clean the inside. I found a sock, an undershirt, what looked like a sausage wrapper, a used ketchup packet, a styrofoam cup, sticky cupholders.Ryan H.
Service was great. Very helpful staff. Would definitely come here againRANDALL H.
El cliente no dejó un comentario.HUSTON L III L.
Very professional team at this locationGARY S.
El cliente no dejó un comentario.DAVID G.
Hood's was very easy to deal with . Truck was a newer model and was spotless!!HARVEY P.
El cliente no dejó un comentario.JOHN B.
You could improve by making sure the vehicles are maintained properly and inspected property and not just passed on to the next customer in line. We had the worst experience of our life. The truck was not maintained the front end and wheels where so out of balance making for a hazardous ride we complained but not one bothered to ever follow up with us. This is not good business at all very disappointed ðŸ˜¡DAVID ARTHUR R.
El cliente no dejó un comentario.michael S.
El cliente no dejó un comentario.Brenda F.
El cliente no dejó un comentario.Charles W.
Truck had a semi empty GatorAide bottle in cab. Wouldn't object but saw a clean up charge on my bill. Have used uhaul for years and never had such a charge. Back was clean when I left it along with cab except bottle which I didn't put in or take out. Not happy about this. I rent twice a year typically this location around Christmas but will not in future and will let all my friend know. Along with Google and Yelp reviewsjohn R.
El cliente no dejó un comentario.MICHAEL M.
El cliente no dejó un comentario.Jessica L.
Everything went fine. They were very helpful getting me hooked up and making sure the equipment was properly attached and all lights were working.JOHN M.
El cliente no dejó un comentario.Alan B.
They do not explain things well, Rented a pick-up truck, to be safe estimated that I would return it around 6:30 pm. I was told they would be closed by then and instructed to use the key drop box when I returned. I ended up getting everything done by 4:00 pm, and I did as instructed. I get the bill and they have charged a $20.00 After Hours Fee....Failed to mention that if they were still open I needed to go inside to counter to return keys. Failed to mention the $20.00 after hour fee and its also not on the rental contract.... PERIOD.Mary C.
El cliente no dejó un comentario.Marilyn J.
Nothing. This location was great!!Michael P.
El cliente no dejó un comentario.Frederick M.
Nothing .Anne R.
El cliente no dejó un comentario.ALICE R.
For some reason, the person who prepares the paperwork assumes that the customers know all the U-Haul rules and regulations. The first time he charged me $20 for dropping it off after-hours.(I understand it says that on the paperwork, but I wasn't aware of the extra charges) He NEVER explained to me anything, just asked to sign 4 pages. Never let me know if I drop it after the store closes it will be extra charges, although I told him I can bring it either in the morning or at night. The second time he charged me for 3 days of rental, but I had it just for a day and a Half. That is a BAD business. Will not recommend this place to ANYONECRISTIAN D.
El cliente no dejó un comentario.Dennis J.
Hood's was very nice and friendly! Awesome experience!SANTIAGO P.
El cliente no dejó un comentario.REBECCA G.
Box was dirty. And A/C didn't work at first.RANDALL A.
Extraordinario servicio al clienteTeresa Y.
This is by far the best uhaul location I have ever been to. Bravo.MICHAEL H.
El cliente no dejó un comentario.robin W.
El cliente no dejó un comentario.Nichole S.
El cliente no dejó un comentario.David E.
El cliente no dejó un comentario.ivan D.
El cliente no dejó un comentario.William H.
Call me and I'll be happy to share my experience. 251.421.5394Elliott G.
Light in back of truck did not work, making it difficult to unload at night.VICTOR D.
Very friendly and helpfulnick P.
Was told we was given extra days for being caught in hurricane Sally. Then they charged my card $388 today for the extra daysMakiah B.
El cliente no dejó un comentario.HARRY S.
Excellent customer serviceCharlene S.
El cliente no dejó un comentario.cary M.
El cliente no dejó un comentario.JUDY J.
I will never rent from u haulThomas S.
El cliente no dejó un comentario.STEPHEN R.
El cliente no dejó un comentario.marsha W.
No one there to check me in.RICHARD M.
El cliente no dejó un comentario.Timothy C.
El cliente no dejó un comentario.DAVID R.
El cliente no dejó un comentario.Alonzo A.
El cliente no dejó un comentario.william Z.
This is the absolute best uhual dealer in the area, hands down. Their attention to detail and care for the needs of the customer are second to none.ELBRIDGE C.
El cliente no dejó un comentario.RICHARD M.
El cliente no dejó un comentario.Brenda O.
El cliente no dejó un comentario.JOSEPH W.
Excellent service and friendly staff made this a great place to drop off the trailerDan A.
El cliente no dejó un comentario.MICHAEL H.
El cliente no dejó un comentario.James F.
El cliente no dejó un comentario.MILTON W.
Left turn signal was out, small thing but can be a major factor on the road driving switching lanes. Outside of the minor/major detail I was very satisfied and will be back againOlabisi K.
El cliente no dejó un comentario.Ken B.
El cliente no dejó un comentario.ELBRIDGE C.
El cliente no dejó un comentario.woody C.
Meghan and Serenity were amazing both times I rented this week. When the trailer I was assigned the second time was damaged and could not be hooked up correctly, they made sure that the replacement was hooked up and safe before re-doing the contract. They are great representatives for Uhaul company customer service.judi R.
El cliente no dejó un comentario.Kevin D.
El cliente no dejó un comentario.SHELLEY D.
El cliente no dejó un comentario.Blane M.
That Woody was awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Marsha C.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Chris H.
extremely pleasedRONALD G.
El cliente no dejó un comentario.Elizabeth R.
El cliente no dejó un comentario.William W.
Quick and easy, very nice people to rent from.Ronald W.
El cliente no dejó un comentario.Jason M.
All goodMario A.
Great csDale E.
El cliente no dejó un comentario.travis V.
Meagan was very nice and helpful. Pleasant interaction with everyone.Charles Z.
All good.Harold B.
I got a 56 dollar charge on my card with no explanationMichael B.
El cliente no dejó un comentario.Connie F.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.Thomas J.
El cliente no dejó un comentario.Angela W.
took me 30 minutes to find someone to check this junk pile back in.lester C.
Megan was terrificChristine R.