Customer Reviews for Hood View Services
(U-Haul Neighborhood Dealer)

17 reviews

3028 Lower Mill Dr   Hood River, OR 97031

(541) 716-4791

Location Hours

  • Mon-Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed

Services at this Location:

Contact Us

(541) 716-4791

3028 Lower Mill Dr
Hood River, OR 97031

Services at this Location:

Location Hours

  • Mon-Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/26/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Travis W. 
Rating:
4.0

Customer did not leave a comment.

Lisa P. 
Rating:
1.0

1) There was no way of knowing when the premises were open for business on line or in any UHaul documentation. They were closed Sundays. Wasted a trip there. 2) Had real difficulty using iPhone to return trailer on line, mostly because the website's documentation for how to troubleshoot "location uploading" is woefully inadequate and inaccurate.

Timothy B. 
Rating:
5.0

Thank you for being so helpful and kind!

Abigail F. 
Rating:
5.0

Very nice great customer service!

CASEY KEITH L. 
Rating:
3.0

Very unclear about how to return the equipment. Business was closed and only phone number provided went to answering machine. There was no tongue lift on the trailer and no jack or tool to remove it with. (worker installed the trailer using a floor jack which was locked away in the building apparently. ) I Was stuck at the site for a lengthy time trying to understand how to remove the trailer without injuring myself. Tongue weight on this trailer is several hundred pounds and, while I was finally able to lift it off the hitch it ruined my leather boot when it came down almost crushing my toes.

ARCHER M. 
Rating:
5.0

Customer did not leave a comment.

chin C. 
Rating:
5.0

Customer did not leave a comment.

GARY S. 
Rating:
5.0

What I wouldn't recommend it making a reservation through U-Haul. Reserve a month ahead of time for the location 2 blocks away. 2 days before our move, no truck and I had to drive 40 minutes to another location to get the truck. I guess U-Haul doesn't understand what a reservation is. We do this move 2 times a year for the last 10 years and the last minute truck shuffle pick up is getting worse.

Ken Z. 
Rating:
5.0

Customer did not leave a comment.

Howard H. 
Rating:
5.0

Customer did not leave a comment.

FRED DELBERT W. 
Rating:
5.0

Customer did not leave a comment.

carrie M. 
Rating:
5.0

The Stevens' Family operating Hood View Services are very customer focused and made my rental experience a great one. I will return in the future and recommend their services to others in the Hood River Valley. Thanks - Jeff Knapp

jeffery K. 
Rating:
5.0

Customer did not leave a comment.

Craig C. 
Rating:
3.0

Was just a drop off center no personnel around.

DANIELLE E. 
Rating:
5.0

Customer did not leave a comment.

PAUL P. 
Rating:
5.0

They were great tp work with. I appreciated the phone call to clear up my drop-off and also the day of pick-up I was late and they called to verify I was still planning on using the truck. Glad they didn't cancel my reservation.

deborah G. 
No reviews have been submitted for this location.

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