El cliente no dejó un comentario.Conrad M.
Customer Reviews for Hood Hardware & Automotive
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Leonard A.
El cliente no dejó un comentario.Darin K.
El cliente no dejó un comentario.WALLY W.
It needed new wiper blades, the light did not work in the cab or storage area.. It was leaking something and left a stain in my drive way.Stanley R.
El cliente no dejó un comentario.lisa M.
Very helpful when returning the trailer. Answered my questions by telephone. B/c of the Atlantic bubble restrictions, direct contact with others was prohibited. Top customer service at both locations.Thomas H.
Very pleased that they helped me hook up the trailer.Conrad M.
Nothing to improve on! customer service was fantastic. Truck was clean. If the need ever arises for a uhaul again will def come back to Hoods!Lacey Z.
El cliente no dejó un comentario.Andrew C.
Keep doing what your doing, I've got nothing bad to say about this whole transaction. Location was fantastic, uhaul even had to change the location and that process was smooth and convenient. Thanks so much! I'll highly recommend uhaul and hoods automotive!Lindsay W.
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Mackayla L.
El cliente no dejó un comentario.Mark M.
Great guys.Walter R.
Did not have the furniture dolly I orderedTim C.
Keep up the excellent customer servicePeter C.
El cliente no dejó un comentario.Robert B.
The guy who looked after me was great only took 10 minutes to to do the paperwork and get back on the road to when I was going and when I returned the trailor took ess than 5 minutes great guys to deal withDarrin M.
El cliente no dejó un comentario.Connie M.
Good location but 50 km from where we were supposed to pick up.robert R.
El cliente no dejó un comentario.SARA E.
Awesome serviceBruce M.
Very efficient location. Prompt and helpful.mike P.
Equipment was very bad. Not able to exceed 40kmh in such bad shapePhil G.
There were no blankets available that I had reserved.Ryan B.
hi you doing gooddavid M.
The suspension in the 26 ft. truck needs some serious attention. It felt unsafe when you ran over asphalt breaks or overpass expansion joints. Brakes pull to the left. Cab unclean.Fraser C.
Make sure that requested items are in the vehicle. It might be best to add a section in to the web check in to ask people to verify that trolleys and blankets are present before completing check in.Ryan Q.
El cliente no dejó un comentario.mike B.
El cliente no dejó un comentario.Chris S.
El cliente no dejó un comentario.AARON R.
The hours of operation versus what was told to me by the rental location versus U-Haul made for almost $100 in unexpected charges .Rachael B.
An absolute pleasure to deal with these guys at Hood!tim P.
El cliente no dejó un comentario.terry B.
Had to wait for truck to be swept out....last client left it a mess.Casey P.
Had it ready for to pick earlyLindsey D.
They didn't have any blankets, but, we were loading in Burnside. Hoods called ahead and we picked them up in Burside confusion free. All good.Jeff's Service C D.
El cliente no dejó un comentario.John O.
They were awesome at hoods so friendlyJames W.
El cliente no dejó un comentario.Judy D.
El cliente no dejó un comentario.Kelli G.
El cliente no dejó un comentario.Melissa R.
El cliente no dejó un comentario.Clifford C.
El cliente no dejó un comentario.Dan M.
My experience was excellent. Could not have been better. Very helpful with my U Haul requirements. I will definitely take my U Haul business to this location from now on.DARYL L.
El cliente no dejó un comentario.Chris F.
El cliente no dejó un comentario.Frank V.
El cliente no dejó un comentario.Thomas S.
It was good drop box for key is in good spotDee-ann S.
Front shock absorbers needed to be replaced. Tires were short on traction and could not pull the truck up a slightly inclined grassy hill. Apart from that the experience was OK.david W.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.Kyle A.
El cliente no dejó un comentario.troy D.
El cliente no dejó un comentario.Thomas W.
not a thingVINCENT U.
El cliente no dejó un comentario.tire C.
El cliente no dejó un comentario.andrew C.
El cliente no dejó un comentario.Vicki M.
El cliente no dejó un comentario.Caleb S.
El cliente no dejó un comentario.Natasha G.
Well, this was the original location I was suppose to pick up my uhaul and now I just received a bill saying I owe money because of extra kilometers which was not my fault...unreal!SHAUN P.
The location was great, however we were extremely disappointed that we reserved a 15 foot truck and were given no option but to take a 26 foot less than 24 hours in advance. We were not comfortable driving this truck and it made for overall a very stressful and frustrating situation and experience with UHaul.Craig T.
El cliente no dejó un comentario.Susan A.
El cliente no dejó un comentario.Garland W.
El cliente no dejó un comentario.Dennis E.
Went out of their way to make up for the Halifax Regional Reps stealing our truck that we ordered! Why pre-order a vehicle if you can't count on getting it when you need it. Poor!!!!kevin P.
El cliente no dejó un comentario.Keir P.
provide equipment to your stores to repair any problems they findSTEPHEN B.
I asked to pick up a 20 foot truck in Kentville, NS and was told two days prior I would be picking up in Windsor, NS (out of the way) but we were told KMs would be added at no extra price so we wouldn't go over. Once we arrived, it took about 20 minutes for the people to wait on us. We were then told they didn't have a 20 foot truck they only had a 29 foot truck. We had to take it. I was then charge $20 EXTRA for going over KMs. I will NEVER use this company again. I will also be telling other people to not use U-Haul.Meg A.
El cliente no dejó un comentario.Owen P.
The man who processed our rental was very friendly!Joanne L.
We rented the 20' Truck. It was hard to find one that size. Most seem to be smaller or 26'. My suggestion is not for the location but rather U-Haul in general.... when the customer goes to your website for information about what size truck to rent and the various location that rent them, make an up-to-date list available online of what locations have what size trucks on site. You must have an inventory of all your trucks and know exactly which rental office has which truck at any given time. This is all computerized. So let the customer know where the truck they want to rent is actually located so we don't have to call a million offices.john M.
They where great!!!DENNIS B.
7/8 of tank was 3/4... Had to sweep out truck to use it even though they said it was done. Pleasant attendants though.GWEN W.
hard to locate. online direction confusing.JOSH M.
Very friendly service and the vehicle was well kept.Michael G.
When we returned the trailer, the employees didn't come out to move vehicles so we could park the trailer where they wanted it. We have to move trailers by hand then move the trucks. Employees at this location did not offer to assist.John H.
Four guys behind the counter and the only one allowed to wait on me was selling car parts. I waited 15 min to be served. Then when I inquired about a $50 discount that I'm entitled to because my pickup location changed he played stupid and said "uhaul" would need to deal with that! The guy was wearing a uhaul shirt....? Then when I reviewed my contract before dropping off I realized the mileage that I was told I would receive was cut by more than half. So we had to call and spend time explaining it to a phone rep who couldn't understand our situation and gave up and told us we could have the extra mileage anyway. Truck was not properly swept out and the fact that I had to drive 45min out of my way to pick the truck up is gross, when had already reserved it three weeks in advance and I had a dealer two blocks from my house. I use uhaul often and have recommended it to friends but after this I'm going to try someone else. Very diapointed. On the bright side the movers we hired through you... awesome! Couldn't be more pleased with the quality of service they provided here in Bedford NSJoseph F.
Absolutely excellent customer service and the on-site U-Haul rep is a very friendly, knowledgeable and courteous rep. Wish there were more like this location. Well done indeed.tony H.
overall a great experience, i will definately use this service againshiela H.
El cliente no dejó un comentario.Tami M.
El cliente no dejó un comentario.Kyla Z.
El cliente no dejó un comentario.Jennifer G.
El cliente no dejó un comentario.JEAN P.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.Junior L.
El cliente no dejó un comentario.steven M.
The drop off box was well located. Being a holiday there was no one to report to. The lot was well maintained and easily accessible to park the vehicle. Gracias.John B.
El cliente no dejó un comentario.MIKE S.
El cliente no dejó un comentario.STEPHEN S.
El cliente no dejó un comentario.Chris H.
We reserved a 5x8 and drove an hour to pick it up. There wasn't a 5x8 at the location. Reservations said they had automatically upgraded us to a 6x12. Not what was promised. Fraser at Hood Automotive was outstanding and got us a 4x8. Reservations should have called me to tell me what they had done. If I'd wanted something other that a 5x8, I'd have ordered it. Not happy with reservations, very happy with Hood Automotive.HEATHER K.
Steering was sloppy and the service oil light came on.Michael B.
El cliente no dejó un comentario.Justin C.
just the availability for a pick up location. Had to drive to Windsor for a Halifax rental. but overall awesome experience and I will be a repeat customer. the representative on the phone was amazing! the rep at the store was awesome! great staff and great experience. you made my moving experience that much easier!DAVID O.
El cliente no dejó un comentario.michelle L.
The truck was clean but had some sort of mechanical issue has troubles shifting gears.Alan J.
Just keep on doing the same thing.MAL S.
El cliente no dejó un comentario.DAN J.