Horrible customer service
Comentarios de los clientes para Hongsen Intertrading LLC
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Testimonios de clientes recientes de Hongsen Intertrading LLC
I completed a self return of the U-Haul after hours as per the contract but there was no drop box for the key, the contact # on the contract was useless since it was a Saturday, and it took 45 minutes of being on hold on the phone and asking 6 different U-Haul customer service reps where to leave the key before finally being told that I can just leave it under the driver's seat.
The pick up location was very sketchy. It was the last block of a random business center. No one knew anything about the truck. It was scary .
Location wasn't available after hours, and the next day the person who worked there, wasn't even aware they were a uhaul drop off site.....