Maybe a sign directing uhaul returns on the way into the parking lot
Taylor W.
Customer Reviews for Hongsen Intertrading LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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No dropbox. No explanation how to drop the key. No return call.
Sungheum L.Check engine light went on as I drove away. Roadside service came/checked truck, said safe to drive. Light remained on entire trip. Driver's door difficult to latch closed. Nice, friendly U-haul staff in Elk ridge.
MaryAnn W.I was on the cold while the contract for s been signed. For reasons that i do not know of, There was no access to the pick up location office.
Arinze O.I got there after 8:00 p.m., after close, and it was very confusing. There was no signage for U-Haul and no night drop instructions anywhere.
Edward T.Horrible customer service
Zachariah D.I completed a self return of the U-Haul after hours as per the contract but there was no drop box for the key, the contact # on the contract was useless since it was a Saturday, and it took 45 minutes of being on hold on the phone and asking 6 different U-Haul customer service reps where to leave the key before finally being told that I can just leave it under the driver's seat.
Emily R.The pick up location was very sketchy. It was the last block of a random business center. No one knew anything about the truck. It was scary .
Shyanne J.Location wasn't available after hours, and the next day the person who worked there, wasn't even aware they were a uhaul drop off site.....
Randy T.