Customer Reviews for Weatherford Self Storage LLC
(U-Haul Neighborhood Dealer)

1,464 reviews

2200 Fort Worth Hwy   Weatherford, TX 76086

(817) 594-1615

Office Hours

  • Monday - Friday:
    8:30 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    8:30 am–2 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(817) 594-1615

2200 Fort Worth Hwy
Weatherford, TX 76086

Services at this Location:

Office Hours

  • Monday - Friday:
    8:30 am - 1 pm / 2 pm - 6 pm
  • Saturday:
    8:30 am–2 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

David San Miguel 
Rating:
5.0

Great job in Weatherford TX. Nothing should change.

Timothy Quast 
Rating:
5.0

Customer did not leave a comment.

Charles Whisner 
Rating:
5.0

Not a thing!

Gary Peterson 
Rating:
5.0

Everything is great at this location. No changes needed.

David San 
Rating:
5.0

Have more blankets in stock.

Barney Ellis 
Rating:
4.0

Trailer leaked, some of load got wet!! Back door leaks some???

Brian Boehl 
Rating:
5.0

Incredibly helpful. Efficient. Polite. Had some anxiety about hooking up since I am a frail female, but so thankful for the help attaching and removing it from the pickup.

Jennifer Craft 
Rating:
5.0

Customer did not leave a comment.

JERRY SMITH 
Rating:
5.0

Customer did not leave a comment.

Christine Oakland 
Rating:
5.0

Customer did not leave a comment.

IKE CARTER 
Rating:
5.0

Customer did not leave a comment.

Michael Collins 
Rating:
3.0

The driver's side window does not seal properly, so there is a lot of wind noise while driving

William Miller 
Rating:
5.0

They were very friendly and prompt and hustled to accommodate me. I was cranky about having to drive an hour out of my way with little assistance from U-Haul corporate. It was a huge inconvenience for me but these guys made up for the lack of accommodation by the company.

Michael Sebazco 
Rating:
5.0

Good people!!

Robert Ohr 
Rating:
5.0

The new rentals the seats are very uncomfortable, the lights will no go on high beam and stay, the radio is terrible.

Charles Coonfield 
Rating:
5.0

Customer did not leave a comment.

Jazmine Priscilla 
Rating:
5.0

Customer did not leave a comment.

RANDALL BONE 
Rating:
1.0

Customer did not leave a comment.

Cherish Rodriguez 
Rating:
5.0

Customer did not leave a comment.

Daniel Raymond 
Rating:
5.0

Great customer service, very quick check-in, and on my way.

keith smith 
Rating:
4.0

Customer did not leave a comment.

Jack Burns 
Rating:
1.0

You sent me a receipt for a transaction that I did not complete. You didn't care enough about your customer nor me to verify the information was correct. If I can avoid it, I personally will never use Uhaul again.

Lauria Fowler 
Rating:
5.0

Excellent customer service at this location - highly recommend!

Heather Meade 
Rating:
5.0

Wanted to let you know that the on road service was awesome. I had a leaf spring break on a car carrier in the middle of my trip. Uhaul had a service truck there within an hour to replace the leaf spring and 2 tires. Very appreciative for the quick and professional service. Thanks

Tim Hunt 
Rating:
5.0

Again, rental truck did not have speed control on 400 mile one way rental and more dangerously, the windshield wipers were stiff and did a poor job of clearing water

Douglas Draeger 
Rating:
5.0

Supper Customer service. I've used them before and will continue using them.

James Cochran 
Rating:
5.0

Customer did not leave a comment.

Luis Palacios 
Rating:
5.0

Customer did not leave a comment.

Atesha Smith 
Rating:
5.0

Customer did not leave a comment.

Sheena Long 
Rating:
5.0

Customer service was excellent!

greg leenhouts 
Rating:
5.0

Customer did not leave a comment.

Sheena Long 
Rating:
5.0

Employee was expecting me and called me by name. Very helpful

Phil Bradberry 
Rating:
5.0

Not Much. Very friendly.

Allan Warner 
Rating:
5.0

Outstanding customer service!

Gary Easter 
Rating:
5.0

Customer did not leave a comment.

Corella Tapp 
Rating:
5.0

The sraff was very polite, helpful, and pleasant to work with.

Jon Skillman 
Rating:
5.0

Customer did not leave a comment.

William Duban 
Rating:
5.0

Customer did not leave a comment.

Timothy Chaix 
Rating:
5.0

No improvement needed. Excellent customer service.

JOHN THOMSON 
Rating:
5.0

The running lights on the trailer were not working.

Frances Kmiec 
Rating:
3.0

Customer did not leave a comment.

Kaesea Wheatley 
Rating:
5.0

Customer did not leave a comment.

Cheryl Adams 
Rating:
5.0

Customer did not leave a comment.

Michael Dunaway 
Rating:
5.0

Customer did not leave a comment.

David Adcock 
Rating:
5.0

Customer did not leave a comment.

Juan Casas 
Rating:
5.0

Customer did not leave a comment.

Gary Trude 
Rating:
5.0

Customer service rep was extremely friendly and helpful.

James Ellington 
Rating:
3.0

Hometown Storage staff was always friendly and helpful. They were always quickly responsive to my request and needs. My years of experience housing our items never caused me pause. Thanks again.

JUDY HEARNE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joanna Rose 
Rating:
5.0

Customer did not leave a comment.

Adrian Jacobs 
Rating:
4.0

I dropped off after hours

Lee Wolfskill 
Rating:
5.0

I came during their lunch but they helped anyway thank you

Lester Farley 
Rating:
5.0

Customer did not leave a comment.

Zachary Bridges 
Rating:
5.0

Customer did not leave a comment.

Frank Palacios 
Rating:
5.0

Customer did not leave a comment.

Michael Lane 
Rating:
5.0

The man working that location is awesome, very helpful and knowledgeable.

Trace Hinson 
Rating:
5.0

Uhaul needs more people like the gentleman who runs the operations there.

David San Miguel 
Rating:
3.0

Friendly staff, the units have lots of bugs/spiders. The facility gate was often not locked. Overall average storage unit.

Nelda McNulty  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matt Woolford 
Rating:
5.0

Customer did not leave a comment.

kenneth westendorff 
Rating:
5.0

Customer did not leave a comment.

Kyrie Apodaca 
Rating:
5.0

Customer did not leave a comment.

Gary Woolard 
Rating:
5.0

I have used your equipment from both Dallas and Weatherford Texas and hands down the best has been Weatherford. I was one step away from using Penske.. But now with Hometown here in Weatherford, tell be my rental preference.

FREDERICK BRUCE BUNNELL 
Rating:
5.0

Customer did not leave a comment.

Gregory Dickerboom 
Rating:
5.0

Customer did not leave a comment.

eric gray 
Rating:
5.0

Customer did not leave a comment.

sandra padilla 
Rating:
5.0

Customer did not leave a comment.

sandra padilla 
Rating:
5.0

Customer did not leave a comment.

DUSTIN CORLEY 
Rating:
5.0

All went well

Wayne Wheat 
Rating:
5.0

Easy to return

Clifton Wright 
Rating:
5.0

Customer did not leave a comment.

Christopher Noblett 
Rating:
5.0

Customer did not leave a comment.

Erik Moore 
Rating:
5.0

Staff is always nice and informative. Makes moving easier.

Trevor Matheny 
Rating:
5.0

Customer did not leave a comment.

Lisa Neal 
Rating:
5.0

This location was great, gentlemen was helpful and much more pleasant to speak to than the employees in NM

Veronica Monreal 
Rating:
5.0

The staff are always so courteous and helpful at this location.

David Werremeyer 
Rating:
5.0

Customer did not leave a comment.

Heather King 
Rating:
5.0

Customer did not leave a comment.

Reiner Cram 
Rating:
5.0

Customer did not leave a comment.

Preston Gray 
Rating:
5.0

Customer did not leave a comment.

James Rooney 
Rating:
5.0

Just continue with the excellent care and attention your employees exhibit each time Ian in your business.

Susan Cooper 
Rating:
5.0

Super nice people with great service

Wade Dinkins 
Rating:
3.0

Customer did not leave a comment.

Kevin Kysar 
Rating:
5.0

This rental experience went smoothly and flawlessly. Reserving what I needed online: 5 stars, Customer service experience provided by Dennis, both check out and check in, : 5 stars. I will definately be using this location again as a need arises for me to do so. Thank you!

Jeffrey Seider 
Rating:
5.0

Truck's windows needed cleaning so you could see out better

James Mooney 
Rating:
5.0

Easy business people to work with.

Rhiannon Thompson 
Rating:
5.0

Customer did not leave a comment.

John Furlow 
Rating:
5.0

None.

Eric Moore 
Rating:
5.0

the gentleman working behind the desk was quick and very much a professional when it came to the return of the uhaul.

Rawland Rickey 
Rating:
4.0

Customer did not leave a comment.

John Mocharnuk 
Rating:
5.0

Customer did not leave a comment.

Scott Crawford 
Rating:
4.0

Customer did not leave a comment.

JAMES TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Channon Gard 
Rating:
5.0

Dennis was very patient to answer my questions, especially the mobile app.

Jerry Hunter 
Rating:
5.0

The mobile check out seemed like it took forever and then something happened and it closed out. So that was kind of a pain... The Weatherford Self Storage Manager has helped me a couple of times and he is just great! Very nice and helpful.

Crissy Williams 
Rating:
5.0

Customer did not leave a comment.

FRANCIS SANFORD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MELISSA MAJANO 
Rating:
5.0

Very helpful staff. Easy to get in and out! Highly recommend this U-Haul store.

James Wright 
Rating:
5.0

Very nice people who received the trailer.

Roy Wilson 
Rating:
5.0

Customer did not leave a comment.

Lisa Mayfield 
Rating:
5.0

Customer did not leave a comment.

JOHN WEST 
Rating:
5.0

Always friendly and very helpful!!

Katie Miller 
Rating:
5.0

I stored my trailer here for 4 months and when I came back everything was the way it was left. Nothing missing and nothing tampered with.

Trey Davis  |  Overall Experience 
Rating:
5.0

Awesome facility never had any issues

Matt DeRohwer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HOPKINS  |  Overall Experience 
Rating:
5.0

I have used Home Town Storage for over 2 years, never had a problem. It is well lit all the time with easy access. Always clean and well kept. There is plenty of room to get a large moving truck in and out. If you need a storage facility I highly recommend.

Ruth Garcia  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DONALD PURVIS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

HENRY MERTZ  |  Overall Experience 
Rating:
5.0

Secure and clean. Friendly and helpful staff. I recommend this facility highly.

CONNIE COUCH  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa Blackmon  |  Overall Experience 
Rating:
5.0

Brian in the office always seemed very nice, and no one gave my any hassle about moving out, stopping my charges the day I let them know. It was appreciated. Lots of cobwebs and general trash in the hallways though. The light switches were recently fixed but before that did not work for months. Some of the trash was pretty gross and still there weeks at a time. I cleaned the cobwebs with my own broom around my storeroom many times. A few spiders and grasshoppers, one or two roaches, and once I saw mouse droppings but that was over a year ago. I started spraying peppermint every time I came to keep them away, and it seemed to have worked.

Jonna Johnson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

donny davis  |  Overall Experience 
Rating:
5.0

I never even moved in. The two knuckleheads couldn’t figure out auto pay obviously that’s why it never got paid, couldn’t figure out how to pay 6 months in advance, I wasted $200 on this bull sh*t. Y’all are crooks and I want my money back!

Gary Snow  |  Overall Experience 
Rating:
5.0

I did move out of the unit before the end of April, but my credit card was charged for the May rent. When I called the man said he was unable to get into his computer but he would refund it as soon as he could. Would you please check on this and reply!

NEIL BRISCOE  |  Overall Experience 
Rating:
5.0

The assistant, not the manager, was very unprofessional and very disrespectful to my wife as well as myself. We moved our stuff to another facility because of this. I tried to locate management and/or owner was not successful. Asked the assistant and he told me to google it.

Russell Sitton  |  Overall Experience 
Rating:
5.0

Well priced and good service.

troy metiva  |  Overall Experience 
Rating:
5.0

Really like the security. Plenty of cameras! Brian is Awesome ! Property is always very clean.

Thomas Holt  |  Overall Experience 
Rating:
4.0

Served its purpose

MICHAEL MCCOY  |  Overall Experience 
Rating:
4.0

My only negative would be that the lights weren’t all always working (at least one per hallway worked at all times but that wasn’t always enough light) but staff and facility were all great.

MICHELLE WEBER  |  Overall Experience 
Rating:
4.0

Very well kept storage facility. Employees were very friendly and helpful. The only problem I had was, believe, there was a small leak in my unit.

JOSHUA STEWART  |  Overall Experience 
Rating:
5.0

Staff was professional and friendly at all times . It was nice to have the same people to wait on my needs throughout the almost five years . Thank you for being so positive and helpful !

MICHAEL BROCK  |  Overall Experience 
Rating:
5.0

No comments

LINDA EDWARDS  |  Overall Experience 
Rating:
4.0

Very helpful and convenient for my needs.

MARK WALTERS  |  Overall Experience 
Rating:
4.0

Staff was helpful. Unit was clean.

Privacy Request  |  First Impressions 
Rating:
5.0

easy move in

Privacy Request  |  First Impressions 
Rating:
2.0

Did not have a parking space available. Called several times to get $6.95 back. No one could help.

Privacy Request  |  First Impressions 
Rating:
5.0

This storage facility is a great location! It`s right off the main interstate and has easily accessible entry points that are highly visible.

Privacy Request  |  First Impressions 
Rating:
4.0

Very good set up of the yard. Easy access to all storage units and very friendly staff.

Privacy Request  |  First Impressions 
Rating:
5.0

The staff were absolutely wonderful! They went above and beyond by letting me rest and cool off with cold water in their office when I got overheated.

Privacy Request  |  First Impressions 
Rating:
5.0

Fast, Efficient, Clean and SUPER FRIENDLY

Privacy Request  |  First Impressions 
Rating:
3.0

The storage facility reservation was cancelled. But when I called them they did not have a record of the reservation. Your system has an internal disconnect.

Privacy Request  |  First Impressions 
Rating:
3.0

you rock!

Privacy Request  |  First Impressions 
Rating:
4.0

The only improvement to this facility would be an offer of insurance provided by them to protect our belongings for a small fee instead of having to get storage insurance from a third party.

Privacy Request  |  First Impressions 
Rating:
4.0

All went well, people were very friendly

Privacy Request  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top